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Landmark Dodge Chrysler Jeep
Independence, MO
444 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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444 Reviews of Landmark Dodge Chrysler Jeep
March 26, 2016
It was very professional atmosphere I felt like I was the most important customer, answered all my questions and provided services in a timely manner. Made me feel comfortable and impor I felt like I was the most important customer, answered all my questions and provided services in a timely manner. Made me feel comfortable and important to their my concerns. More
by Review21
Employees Worked With
John Link
Helpful March 19, 2016
Very Pleased John Link helped me find a great car at a great price. He went above and beyond to help me get the best deal possible. Overall I am very pleased wit John Link helped me find a great car at a great price. He went above and beyond to help me get the best deal possible. Overall I am very pleased with the service at Landmark Dodge. More
by bmckenna
Employees Worked With
John Link
March 17, 2016
Buying used car John was very helpful and friendly. I went in knowing what I wanted and John made it happen. I wasn't expecting to leave with a new car but now I am t John was very helpful and friendly. I went in knowing what I wanted and John made it happen. I wasn't expecting to leave with a new car but now I am the proud owner of my dream car! More
by bhudson
Employees Worked With
John Link
February 22, 2016
Horrible service Landmark Dodge service dept has the worst customer service I've ever seen. I came in asking about service and very rudely told me next week. When I as Landmark Dodge service dept has the worst customer service I've ever seen. I came in asking about service and very rudely told me next week. When I asked for an estimate he said NO we don't give those. So I came back following Monday to a waiting room with hard chairs and no coffee (unless you wanted to pay for it). They charged me over $100 just to look at van, then came back to tell me it would be around $300 just to replace a wire under driver seat. OUTRAGEOUS!!!! It took them 2 hours to replace one wire. I'm now selling my van and buying Ford.....any Ford. More
by Linda64052
Employees Worked With
Steve Haller
February 17, 2016
Very pleased Currently in the waiting area at landmark dodge. After a bad experience, i was shocked to hear from them after leaving a review. Was impressed alone t Currently in the waiting area at landmark dodge. After a bad experience, i was shocked to hear from them after leaving a review. Was impressed alone that they check there reviews and want a chance to take care of there customers. In the few minutes ive been here, the guys i have talked to have been very helpful and very nice. Overall, i am very impressed and very grateful that they contacted me to get my Durango taken care of and how well they want there customers taken care of. I see no reason why i wouldnt come back. More
by Hdkid08
Employees Worked With
Jeff- service manager
February 15, 2016
Excellent Experience -John Link is Awesome I went looking for a car for my 16 year old son. John was very easy going and knew his stuff. He turned me from a looker to a buyer. Now we have the I went looking for a car for my 16 year old son. John was very easy going and knew his stuff. He turned me from a looker to a buyer. Now we have the perfect car along with a very excited teenager. Thanks Steve. ????? More
by ChrissyF
Employees Worked With
John Link. Lowell
February 12, 2016
Buying used car Had a great excperience from test driving to going through the process of buying the car. John was very helpful and helped me find a car that was perf Had a great excperience from test driving to going through the process of buying the car. John was very helpful and helped me find a car that was perfect. More
by ErinG
Employees Worked With
John Link
January 25, 2016
unauthorized repairs and accusations from service manager Took my vehicle in for a bad water pump to be repaired under extended warranty. Stan calls and ask me who broke the power steering reservoir and tried Took my vehicle in for a bad water pump to be repaired under extended warranty. Stan calls and ask me who broke the power steering reservoir and tried to reattach with epoxy. Epoxy was there when I bought the vehicle. This Grand Cherokee Overland was used by the dealership and had 3000 miles on it. Stan calls again about overdue service. He read the entire list. I answered "SERVICE ONLY THE TRANSMISSION" I arrive to pick up my vehicle and get hit with a bill close to $1000. I only agreed to a transmission fluid service. They are treating me as though I am lying about this. I lodged a complaint with Jeep, to no avail. They had a rep. from Landmark call me. he accused me of breaking the P.S. reservoir and lying about authorizing the repairs. I never complained when they got solder on my carpet when the Jeep was less than a year old. Took it in for the air bag light being on. Told it was a bad connector and had been repaired. Got a recall later that required replacement of this connector. I still have silver solder melted into the carpet, service manager just shrugged when I pointed it out to him and gave me an insincere apology. More
by rippedoff2
Employees Worked With
Stan
January 24, 2016
2016 Ram 1500 Big Horn I wanted to thank Tre'von. He was very courteous and knowledgeable about the truck we were interested in. He didn't pressure us to buy anything even I wanted to thank Tre'von. He was very courteous and knowledgeable about the truck we were interested in. He didn't pressure us to buy anything even though this was his first sale. Everyone we dealt with was very professional and we would come to deal with this dealership again. More
by Ram 1500 Big Horn 2016
Employees Worked With
Trevon S.
January 23, 2016
Jeep Compass Very professional establishment. Shawn Debo was very professional courtes and expedient in getting us in a new vehicle. They worked the deal to my ter Very professional establishment. Shawn Debo was very professional courtes and expedient in getting us in a new vehicle. They worked the deal to my terms and assisted us in every way possible. I would definitely recommend Landmark to my friends and family. More
by Killermarine4u
Employees Worked With
Shawn Debo
