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Landmark Dodge Chrysler Jeep
Independence, MO
445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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445 Reviews of Landmark Dodge Chrysler Jeep
October 27, 2015
Terrible Service with Steve I called to request a tow because my truck wouldn't start. I inquired about a loaner vehicle. Steve in service advised they do not offer loaner veh I called to request a tow because my truck wouldn't start. I inquired about a loaner vehicle. Steve in service advised they do not offer loaner vehicles. I explained to him my dilemma of using the truck for transportation for work purposes he then stated "how many times are you going to ask me that question? I said no!" The next day I called to inquire the status of my vehicle with Steve. He actually seemed upset with me because I was inquiring. Being that you've had my work vehicle for 24 hours and still haven't attempted to pull it in to service to diagnose the issue, I am the one who should be upset. When I inquired with Steve when I should call back. He said "you won't, I will call back when I know the issue." It seems Steve may not understand that his job is customer driven. Without happy customers, you have no business, with no business, there is no need for Steve. More
by Unhappy Customer
Employees Worked With
Steve in Service
Helpful October 26, 2015
Courteous and understanding Everyone was really friendly and helpful, no pressure to buy something that we were not interested in, gave us time to think over our purchase, answe Everyone was really friendly and helpful, no pressure to buy something that we were not interested in, gave us time to think over our purchase, answered everything we asked. Kris Zylstra is a very understanding employee of Landmark , he helped us get to a price we were comfortable with and he worked hard to get us to that price. He is a valuable employee to Landmark . More
by Woodwards
Employees Worked With
Kris Zylstra ,Lowell Hake , Mike
October 07, 2015
great treatment Best salesman-Cameron Stewart-ever!! Very good person. Did everything right and way more than ever expected. He explained everything. Even I (Muriel Best salesman-Cameron Stewart-ever!! Very good person. Did everything right and way more than ever expected. He explained everything. Even I (Muriel) understood everything! I know if I have questions later he will be available to help me. Cameron talked to both of us! More
by Speed Mom
Employees Worked With
Mike Linell and Grant Cornell
September 29, 2015
Dream truck We walked in not knowing we were going to have such a great experience. Reuben was a great sales associate! He made us feel very comfortable. We would We walked in not knowing we were going to have such a great experience. Reuben was a great sales associate! He made us feel very comfortable. We would highly recommend him to all our friends and family!! Now we have our dream truck and a dealership for life! More
by PokadotDanes
Employees Worked With
Reuben
September 27, 2015
Safe and reliable I got the vehicle I wanted at a fair price. The salesman was very knowledgeable about the vehicle in question and made my family and I very happy wit I got the vehicle I wanted at a fair price. The salesman was very knowledgeable about the vehicle in question and made my family and I very happy with an outstanding sale. Thank you Landmark Dodge. More
by Consumer101
Employees Worked With
John
September 22, 2015
Great Got a good deal on the car I wanted and they had several great options. Great and friendly staff. I would definitely recommend this dealership to anyo Got a good deal on the car I wanted and they had several great options. Great and friendly staff. I would definitely recommend this dealership to anyone. More
by Jessicaaaa_16
Employees Worked With
Rj
September 20, 2015
great people Michael was very knowledgeable and helpful. World recommend to any of my friends I am a return costumer and will be back again. Great place to buy a Michael was very knowledgeable and helpful. World recommend to any of my friends I am a return costumer and will be back again. Great place to buy a truck More
by lazeedogg
Employees Worked With
Michael kubarek
September 01, 2015
Awesome experience! Great team! Painless! I would recommend them highly. Go see Michael, great guy! Financing was quick and easy. Couldn't have asked for experience! Great team! Painless! I would recommend them highly. Go see Michael, great guy! Financing was quick and easy. Couldn't have asked for a better experience! More
by Taylorof5
Employees Worked With
Michael Kubarek
September 01, 2015
Awesome, no nonsense car-buying! My husband and I came here to buy a 2015 Jeep GC we saw online. We had done all of our research and showed up to buy with a trade-in. I never look f My husband and I came here to buy a 2015 Jeep GC we saw online. We had done all of our research and showed up to buy with a trade-in. I never look forward to buying a new car and only do so every 10 years, so I was dreading coming in. But we ended up working with Bob Lackland and he was an AMAZING Salesman to work with! I even hate to use the word "Salesman" because that can sometimes come with a negative connotation. He was very honest and up front with us. He could easily read our queues and understood what we were in the market for so he did not push us in any direction we weren't headed towards. He made the experience very comfortable and we felt like we got an extremely fair deal for both the new Jeep and our trade-in! He also educated us on some of the details of their cars so that was helpful. Bob even went so far as to explain to us how to get better mileage out of our car on our own when we leave the lot! As with all car-buying experiences, you should do your research so when you come into any dealership you know what rates you should qualify for, what the price range is for your trade-in. If you do that and you're paired up with a great Salesman to work with, like Bob, then the experience is easy-peasy! I would definitely come back here again and work with him, and I would feel very comfortable referring him to others! Thank you, Bob and the rest of the team at Landmark for our awesome new SUV! More
by KB
Employees Worked With
Bob Lackland
August 20, 2015
Great Car Buying Experience We bought a 2015 Jeep Patriot, the salesman, Mike Burkemper was amazing. He found us what we wanted at the price we were willing to pay. He took the We bought a 2015 Jeep Patriot, the salesman, Mike Burkemper was amazing. He found us what we wanted at the price we were willing to pay. He took the extra time to make sure we were very satisfied customers. The financing was handled very easily with Ryan Hurd. He got us a great interest rate, went over all the details and we had the paperwork completed in no time. I would recommend Landmark Dodge Chrysler Jeep to anyone looking for a great place to buy their next vehicle. More
by Miguel & Nancy
Employees Worked With
Mike Burkemper, Ryan Hurd
