
Landmark Ford Inc
Springfield, IL
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265 Reviews of Landmark Ford Inc
Rudest general manager I have ever dealt with! ! Was within $1700 of making a 4 hour drive on a $37k vehicle when the manager started lecturing me on how I don’t ask a Walmart manager to come down ! Was within $1700 of making a 4 hour drive on a $37k vehicle when the manager started lecturing me on how I don’t ask a Walmart manager to come down on their prices. After I told him “wait a minute “, he hung up on me. I will ride a skateboard the rest of my life before I spend any money with these people More
Made buying a car easy. Wil was a great finding a car we like and could afford. Devin made us a great deal. Recommend them both. 😀 Wil was a great finding a car we like and could afford. Devin made us a great deal. Recommend them both. 😀 More
One of the best dealers I have purchased from in a long time. Being from out of state and now have purchased my 2 vehicle from them in the last month. They are very transparent and honest. Thank you to the time. Being from out of state and now have purchased my 2 vehicle from them in the last month. They are very transparent and honest. Thank you to the team at Landmark and especially Dave McMeen and Fred in finance. I will back when I am ready for my next Ford Truck. More
Sales team were very rude and misleading. They did not back there product at all. When asked to resolve my issues. I was met with negativity and a hostility. They never proposed a solution to They did not back there product at all. When asked to resolve my issues. I was met with negativity and a hostility. They never proposed a solution to my problem only criticism and attitude. I feel I was taken advantage of and they unloaded a problem vehicle onto me. More
Jeremy is a scam artist. Completely lied to me. Assured me car was well maintained come to find out it was leaking oil in 2 different place. Leaking transmission fluid. Leaki Completely lied to me. Assured me car was well maintained come to find out it was leaking oil in 2 different place. Leaking transmission fluid. Leaking ainti freeze. They refused to make it right and would not let me return it. Jeremy is a xxxxxxxx. I will walk before I ever buy a car from them again. Not to mention after they told me they screwed me the blocked me and deleted the post of the car they sold me. More
I'll share my experience and perspective. Purchased a 2024 F150 Lariat. During the finance process they messed up the city, zip and county on the registration during the plate transfer. Als Purchased a 2024 F150 Lariat. During the finance process they messed up the city, zip and county on the registration during the plate transfer. Also had the wrong address info on the tax form as well. After driving to work for the first time I came out in the evening to see one of the DRL lights around the fog light not working (on a brand new truck). Service looked at it the next day and asked if I had a mouse problem because they found a chewed wire. I informed service I had reviewed pics of the truck on their lot the night of the test drive and the light is out. So he then acknowledged it at least happened on their lot. The wire to me did not look chewed. Also, where's the quality control? Service also confirmed Brake Plus was not installed on the truck, but it's a dealer installed option I had to pay for worth hundreds of dollars. I tried to talk with someone about this but they had me sit for half an hour before I walked out. I've tried to contact the GM and he has not responded. This cost me approximately 140 miles round trip, 12 hours of PTO at work and not to mention the hundreds of dollars they took from me for an option that was never installed. More