Back

Landmark Ford Inc

Springfield, IL

4.1
282 Reviews

2401 Prairie Crossing Dr

Springfield, IL

62711

Directions

By Type

282 Reviews of Landmark Ford Inc

September 20, 2026

Signed me up for a lot of high priced extras w/o my consent and then had and attitude and tried to make me keep the extras I never wanted or was told about! Read thur your paperwork carefully! More

by allenmariah717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred and Damion
June 08, 2026

They are pretty decent to work with. The service department is nice, especially quick lane. More

by cathystephens73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
June 05, 2026

Our salesman, Gary Pate, was very easy to work with. We were able to communicate our wants and needs and he was able to deliver a successful sale to us. More

by Bob and Paula Crouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Pate, Jeremy Lookis, Cleo Whitcomb
June 01, 2026

Best experience buying a car by far! No gimmicks or trying to upsell you was a relief, will be doing business with them again!! More

by carrieperry4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lookis, Cleo Whitcomb
May 22, 2026

The people at this dealership always treat me like a good neighbor. Gary, salesman was very good. I always leave with my concerns answered and satisfied. More

by Katherineakrall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Pate, Jeremy Lookis, Cleo Whitcomb
May 09, 2026

The guys here knew I was in a different kind of situation but they did everything to find me a vehicle mostly in the price range I wanted. I mean who doesn’t want to pay less. More

by lisahouston30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler R
April 27, 2026

This dealership service department is friendly and consistently responsive. They make repairs and inspections in a time efficient manner. Their explanations are clear. More

by cfrankenfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lookis
April 09, 2026

Crew is professional and capable. Work required was completed and any`potential issues were addressed. More

by pundit68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Cleo Whitcomb
April 06, 2026

Need for improvement. Lack of professionalism. Some are unable to communicate. Some act as if you are bothering them both on the phone & in-person. The poor service situat More

by ajacey612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cleo is GREAT, Adam in Quicklane, and Dave in Main Serv, not so much
April 04, 2026

Jeremy Lookis is one of the best. He pays attention to most every detail. I highly recommend him. I've been very satisfied with the dealer, as this is the second Explorer I've purc More

by Ted C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Lookis, Cleo Whitcomb
1
...