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Landmark Ford Inc

Springfield, IL

4.2
278 Reviews

2401 Prairie Crossing Dr

Springfield, IL

62711

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278 Reviews of Landmark Ford Inc

May 22, 2026

The people at this dealership always treat me like a good neighbor. Gary, salesman was very good. I always leave with my concerns answered and satisfied. More

by Katherineakrall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Pate, Jeremy Lookis, Cleo Whitcomb
May 09, 2026

The guys here knew I was in a different kind of situation but they did everything to find me a vehicle mostly in the price range I wanted. I mean who doesn’t want to pay less. More

by lisahouston30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler R
April 27, 2026

This dealership service department is friendly and consistently responsive. They make repairs and inspections in a time efficient manner. Their explanations are clear. More

by cfrankenfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lookis
April 09, 2026

Crew is professional and capable. Work required was completed and any`potential issues were addressed. More

by pundit68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Cleo Whitcomb
April 06, 2026

Need for improvement. Lack of professionalism. Some are unable to communicate. Some act as if you are bothering them both on the phone & in-person. The poor service situat More

by ajacey612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cleo is GREAT, Adam in Quicklane, and Dave in Main Serv, not so much
April 04, 2026

Jeremy Lookis is one of the best. He pays attention to most every detail. I highly recommend him. I've been very satisfied with the dealer, as this is the second Explorer I've purc More

by Ted C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Lookis, Cleo Whitcomb
January 25, 2026

Very nice, personable staff to work with. I was very pleased with the service I received from everyone and their understanding of my specific situation. William was very helpful and made my p More

by chet.walters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Watkins, Fred Harding , Jeremy Lookis, Cleo Whitcomb
January 22, 2026

Do NOT take their word when they tell you they will do something. They will try to tell you that you don’t understand or were not informed correctly. They take a long time to figure anything out and get b More

by snoopy214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred in finance, Jeremy Lookis, Cleo Whitcomb
December 11, 2025

Jeremy was great and love my new F150 but not happy with what I received for my trade in vehicle and new truck had issues with rust and scratches which I’ve notified my sales rep More

by fibro187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy was great, Jeremy Lookis
October 08, 2025

Jeremy my salesman was great. He went above and beyond to help me. He took the time to help me setup everything on my phone for car and ent over everything with me. I was rushing More

by Clemmamelroy14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lookis, Cleo Whitcomb
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