Landmark Ford Inc

Rick Larson was our salesperson and is an asset to this Springfield dealership. Happy Shopping! Springfield dealership. Happy Shopping! More

I have not been satisfied with my service at Landmark at all. The car has issues that I mentioned during the test drive. I was told they would be repaired before purchasing. They were not repaired. I called all. The car has issues that I mentioned during the test drive. I was told they would be repaired before purchasing. They were not repaired. I called to inform the salesman that the repairs we not made and the salesman told me he had forgotten. He scheduled me an appointment to come in and have the repairs made. When I came in, no one knew what I was talking about and the salesman was not there. They finally got me in for repairs and my car was brought back to me. I was not given any information on what was fixed, and my car is still making noise. I was also promised a second car key which I have asked about several times with no answer. VERY disappointed in my car-buying experience. More

Jeremy Lookis has been my sales person for the past several vehicles I have purchased. He reached out because one came in that he knew I would love. several vehicles I have purchased. He reached out because one came in that he knew I would love. More

I was treated like a customer as soon as I came into the dealership. I was able to ask questions and even though my credit was not the best the salespeople still made me feel like I mattered, they were both dealership. I was able to ask questions and even though my credit was not the best the salespeople still made me feel like I mattered, they were both friendly and professional. More

9/11/2023 Disappointing Service and Lack of Resolution I recently brought my RV to Landmark Ford Truck Service Center in hopes of getting my AC unit fixed. Unfortunately, my experience with their servic I recently brought my RV to Landmark Ford Truck Service Center in hopes of getting my AC unit fixed. Unfortunately, my experience with their service was far from satisfactory. Upon their initial inspection, they informed me that my AC unit was low on Freon but not leaking. I trusted their expertise and paid the hefty $290 service charge, hoping that my AC would finally start blowing cool air again. However, to my dismay, the problem persisted even after their supposed repair. When I reached out to Landmark Ford Truck Service Center to request a reevaluation, they said they would look into my complaint and get back with to me with to do further diagnosis to determine the issue and come up with a resolution, to date I've not heard back from anyone regarding my complaint. This lack of willingness to rectify the situation left me feeling incredibly disappointed and frustrated. As a customer, I believe in giving businesses the opportunity to correct their mistakes. However, Landmark Ford Truck Service Center's unwillingness to address the ongoing issue with my RV's AC unit has left me with no choice but to seek assistance elsewhere. I expected better service and a resolution from a reputable service center like Landmark Ford Truck Service Center. Their failure to deliver on their promises has not only inconvenienced me but also left me out of pocket for a service that didn't yield any positive results. Based on my personal experience, I regretfully cannot recommend Landmark Ford Truck Service Center for RV repairs. It's important for customers to be cautious when considering their services, as my experience suggests a lack of commitment to customer satisfaction and effective problem-solving. More

Found bronco sport on dealer website,and was helped by a very knowledgeable lady who emailed car info . Then was contacted by a very knowledgeable salesman named Jeremy Loki’s. Set up an appointment for us very knowledgeable lady who emailed car info . Then was contacted by a very knowledgeable salesman named Jeremy Loki’s. Set up an appointment for us to see and test drive the bronco . All the people at landmark Ford were wonderful to work with and highly recommend them to anyone wanting professional, knowledgeable and courteous treatment when purchasing a new vehicle! Oh , I almost forgot we love our Bronco ! More

Jeremy was very helpful in finding me my perfect car! He listened to all our needs, and our budget limits. Jordan in financing was also great. Going car shopping can be a nightmare, but they made it a gr He listened to all our needs, and our budget limits. Jordan in financing was also great. Going car shopping can be a nightmare, but they made it a great experience all around! More

Great service and a very knowledgeable sales staff, I would highly recommend them for a vehicle purchase. would highly recommend them for a vehicle purchase. More

They did a great job. Carlos De Leon did an outstanding job. Stayed late to take care of us. I’m 85 years young and appreciated the extra time he took. Carlos De Leon did an outstanding job. Stayed late to take care of us. I’m 85 years young and appreciated the extra time he took. More

It was a good experience. Jeremy was great to work with . The sale was simple and trade in okay. Jeremy was great to work with . The sale was simple and trade in okay. More