Landmark Ford

Wow! What service! I got a flat tire on the morning of May 18th and went directly to Les Scheb for repair where they told me I would have to replace all four tires because my Ford Flex was an all wheel dr May 18th and went directly to Les Scheb for repair where they told me I would have to replace all four tires because my Ford Flex was an all wheel drive. A $1,000.00 later I left the shop in total disbelief that I had purchased a car that would need new tires every time I got a flat. Later that afternoon I called Ford just to double check with them that this was really the case. Steve(I think) in service took my call, he looked up my records and last check up. He said that my tires were fine and I could have just gotten one new tire. He told me if I could return the tire that they would take care of me and boy did they! I was able to return the tires and by 5pm was at the Ford service department with my two boys in tow. I met Jered Billings who told me that they had the tire I needed and would be able to get the car back to me that night! He had service take my boys and I home while they worked on the car. Later that night when he called to say the car was ready he said he have great news, he had told his Manager what I had been though that day and Ford was going to cover the cost of the new tire, free of all charges! What a happy ending to a very long and exhausting day! I know where I am going the next time I have any car issues!! Thank you Jered!! Kimberly Rodman-Chebuk P.S. Jered also got Ford to replace my sunroof window that had a crack in it and gave me a rental car for the day the very next week Over and above! Thank you! More

I used to purchase cars from dealers but my experiences were so poor that I went without a vehicle for four years rather than go back. My husband was looking for a used Explorer a few years ago and and fo were so poor that I went without a vehicle for four years rather than go back. My husband was looking for a used Explorer a few years ago and and found exactly what he wanted at Landmark Ford. He had a good experience there, so when I decided to buy a car last year, I went to Landmark and purchased a new Fiesta. Evelyn is honest, easy to work with, and went above and beyond to make sure my needs were met. My daughter liked my car so much that she wanted her own, so last weekend I took her to Landmark and Evelyn helped her get into a new Fiesta too! More

We were greeted appropriately when we first entered the dealership. I never felt pressured to purchase my Escape. Mrs. Cassell was informative without applying that annoying and unneeded pressure I've dealership. I never felt pressured to purchase my Escape. Mrs. Cassell was informative without applying that annoying and unneeded pressure I've experienced with most dealership. After placing my order, Mrs. Cassell kept in touch with me via e-mail. When my vehicle arrived, Mrs Cassell was prepared to take me through the rest of the purchasing process. She and Mr. Lustbader, the finance rep., were efficient and friendly. The entire process took a relatively short time and I left feeling good about my experience at Landmark Ford. This is the second car I have purchased from this dealership. I will recommend Landmark to friends. More

Great customer service. They gave me top dollar for my trade-in. Located the vehicle I wanted and had it cleaned and gassed up for delivery. Dan was product knowledgeable and makes sure your needs are met trade-in. Located the vehicle I wanted and had it cleaned and gassed up for delivery. Dan was product knowledgeable and makes sure your needs are met. The dealership is a truly full service shop. I recommend this dealership to anyone wishing to buy new or used, More

Quick internet response. Gave us all the info we needed. Quick quote. Great quote. No gimmicks. Everything was easy. Asked great questions to make sure we were getting exactly what we needed without be Quick quote. Great quote. No gimmicks. Everything was easy. Asked great questions to make sure we were getting exactly what we needed without being pushy. This means a lot! Fantastic experience! Friendly sales people. More

Charlie was very helpful in ordering our new 2011 Ford Explorer. He is friendly and knowledgable and always took the extra time to make certain we were comfortable with the operations of our new vehicle. Explorer. He is friendly and knowledgable and always took the extra time to make certain we were comfortable with the operations of our new vehicle. Charlie made our purchasing experience very enjoyable. More

Well I wanted a new truck and no one seem to care about what i was looking for and td he they didn't seem to understand that one off the lot would not do I wanted a truck equipped the way I wanted with the what i was looking for and td he they didn't seem to understand that one off the lot would not do I wanted a truck equipped the way I wanted with the options and special features not avaiable on the ones there. So I e-mailed Mac and gave him the build specs for the truck I wanted and he said come in and we can order it with the things you want , and from there it went and I have my new truck with the options tailed for me. More

I have been going to this dealer since Lincoln Mercury dealer wss closed . It is an outstanding dealership in handling of regular service and making sure that things are taken care of when they need to b dealer wss closed . It is an outstanding dealership in handling of regular service and making sure that things are taken care of when they need to be. I have owned 3 lincolns since 1985 and this 2000 Continental has been a superd auto. I have 135000 miles on it and it no doubt will last another 100000 miles. More

Steve Moralez and his gold team have provided me exceptional solution oriented service on my 1997 Ford Expedition since the day I purchased it. I would not, and have not, entrusted my Expedition an exceptional solution oriented service on my 1997 Ford Expedition since the day I purchased it. I would not, and have not, entrusted my Expedition and year 2000 Miata to any other dealership or service team. The same can be said of Steve's professional, honest and solution oriented service for my Miata. Doing business with Steve Moralez and Landmark Ford Lincoln Mercury has been and continues to be a pleasant and rewarding experience. Never, have I ever been treated with such care, concern and respect as that which Steve and the members of the Gold Team have shown me for more than 13 years. Absolutely, unequivocally, the most caring, honest, and trusted motor vehicle service personnel I have ever had the privilege and opportunity of extending the responsibility, care and maintenance of my vehicles to. These folks are true professionals. They are knowledgeable, dependable, and most of all, trustworthy beyond reproach. Hence, I give them a perfect "5" rating. Doug H. Moy, Consulting Specialist Estate/Gift Taxation and Planning, Author and Educator, since 1979. More

I really appreciated Pete accomodating my schedule, answering my questions, presenting possible costs up front, giving me a thorough written list of what was done. The work was done in the expected am answering my questions, presenting possible costs up front, giving me a thorough written list of what was done. The work was done in the expected amount of time at the expected cost, and I left feeling very satisfied. More