Landmark Ford - Service Center

My ford expedition had a full service done in where some dash lights were replaced. The repair team missed one light and promised a fix at no cost. After an experience in which myself and my son felt was ha dash lights were replaced. The repair team missed one light and promised a fix at no cost. After an experience in which myself and my son felt was handled poorly, Landmark made the extra effort to fix the problem. I am happy with the work done, issues solved and apologies made. More

Wow! What service! I got a flat tire on the morning of May 18th and went directly to Les Scheb for repair where they told me I would have to replace all four tires because my Ford Flex was an all wheel dr May 18th and went directly to Les Scheb for repair where they told me I would have to replace all four tires because my Ford Flex was an all wheel drive. A $1,000.00 later I left the shop in total disbelief that I had purchased a car that would need new tires every time I got a flat. Later that afternoon I called Ford just to double check with them that this was really the case. Steve(I think) in service took my call, he looked up my records and last check up. He said that my tires were fine and I could have just gotten one new tire. He told me if I could return the tire that they would take care of me and boy did they! I was able to return the tires and by 5pm was at the Ford service department with my two boys in tow. I met Jered Billings who told me that they had the tire I needed and would be able to get the car back to me that night! He had service take my boys and I home while they worked on the car. Later that night when he called to say the car was ready he said he have great news, he had told his Manager what I had been though that day and Ford was going to cover the cost of the new tire, free of all charges! What a happy ending to a very long and exhausting day! I know where I am going the next time I have any car issues!! Thank you Jered!! Kimberly Rodman-Chebuk P.S. Jered also got Ford to replace my sunroof window that had a crack in it and gave me a rental car for the day the very next week Over and above! Thank you! More

I have been going to this dealer since Lincoln Mercury dealer wss closed . It is an outstanding dealership in handling of regular service and making sure that things are taken care of when they need to b dealer wss closed . It is an outstanding dealership in handling of regular service and making sure that things are taken care of when they need to be. I have owned 3 lincolns since 1985 and this 2000 Continental has been a superd auto. I have 135000 miles on it and it no doubt will last another 100000 miles. More

Steve Moralez and his gold team have provided me exceptional solution oriented service on my 1997 Ford Expedition since the day I purchased it. I would not, and have not, entrusted my Expedition an exceptional solution oriented service on my 1997 Ford Expedition since the day I purchased it. I would not, and have not, entrusted my Expedition and year 2000 Miata to any other dealership or service team. The same can be said of Steve's professional, honest and solution oriented service for my Miata. Doing business with Steve Moralez and Landmark Ford Lincoln Mercury has been and continues to be a pleasant and rewarding experience. Never, have I ever been treated with such care, concern and respect as that which Steve and the members of the Gold Team have shown me for more than 13 years. Absolutely, unequivocally, the most caring, honest, and trusted motor vehicle service personnel I have ever had the privilege and opportunity of extending the responsibility, care and maintenance of my vehicles to. These folks are true professionals. They are knowledgeable, dependable, and most of all, trustworthy beyond reproach. Hence, I give them a perfect "5" rating. Doug H. Moy, Consulting Specialist Estate/Gift Taxation and Planning, Author and Educator, since 1979. More

I really appreciated Pete accomodating my schedule, answering my questions, presenting possible costs up front, giving me a thorough written list of what was done. The work was done in the expected am answering my questions, presenting possible costs up front, giving me a thorough written list of what was done. The work was done in the expected amount of time at the expected cost, and I left feeling very satisfied. More

Outstanding service and price! Great to be able to bring in a car late (9 p.m.) on a cold and rainy night and get the car serviced and out the door before midnight. Certainly appreciated all the extras from in a car late (9 p.m.) on a cold and rainy night and get the car serviced and out the door before midnight. Certainly appreciated all the extras from being able to talk to the service manager to being able to get a shuttle ride to and from the dealership. Awesome! Thank you! More