Landmark Honda

Thank you for the whole work you guys have done to help us choose the type of car we need, we are satisfied with the choices us choose the type of car we need, we are satisfied with the choices More

Great service and excellent customer service I definitely come back here in future..I just bought a new Honda and I am satisfied with it. come back here in future..I just bought a new Honda and I am satisfied with it. More

Jairo did an excellent job explaining what needed fixing and why. He also told me what was needed in the future. and why. He also told me what was needed in the future. More

I was given out the door pricing for a top trim Honda passport elite blackout with certain color combos. Donnell and his manager Marcus were confirmed multiple times via text that they have the vehicle. passport elite blackout with certain color combos. Donnell and his manager Marcus were confirmed multiple times via text that they have the vehicle. I come in for an agreed time. Donnell starts working paperwork and I request a test drive of the vehicle I am going to purchase. Brings the vehicle over and it's a vehicle that is 2 trims down + it was dirty as crap. I inform Donnel , who doesn't seem to know the difference. He goes back in and explains to Marcus. Marcus comes and talks to us and informs us that he doesn't have the vehicle but he will be getting the vehicle while we "do" paperwork. I say I am not signing any paperwork until I see and know the vehicle I am buying. He proceeds to say I dont have to sign anything, just go through finance. Meanwhile Donnel goes to get the vehicle from another dealership. We grab lunch and come back and still no car and an additional ETA of 30 minutes as per Marcus. Marcus then requests we sit down with financing and there won't be any need to sign anything. So we enter financing and I tell the guy, I am not here to sign anything. He responds so what are you doing here then? I was able to see the vehicle on the paperwork and it still wasn't the correct vehicle. I want to add that most everything out of Marcus' mouth was a lie. My wife, son and I all work, we cancelled our work and showed up because they said they had the vehicle I wanted and they could sell it to me for the price we agreed to. They didn't have the vehicle and couldn't get the vehicle, couldn't sell me the vehicle for the price, and on top of that it was bad customer service with blatant lies and deception. More

Very disappointing experience regarding pricing transparency and professionalism. What began as an "out-the-door" offer later changed into a base price with additional charges added separately, transparency and professionalism. What began as an "out-the-door" offer later changed into a base price with additional charges added separately, resulting in a higher final amount. The presentation of the numbers felt misleading, as if it relied on customers not carefully comparing the actual totals. A straightforward rejection of my pricing expectations would have been perfectly acceptable. Instead, the structure of the offer changed in a way that created the appearance of a better deal while ultimately increasing the final cost. When I raised this concern, I was told, "Since you were stuck on that price, that's why I sent that." That response only reinforced my concern. My simple question is: what math makes those numbers equivalent? The figures clearly were not the same, and presenting them as though they were is misleading. What was even more surprising was being told not to reply to the email. A salesperson's role is to engage with customers professionally, not to dictate whether they may respond or ask questions. If this is the level of transparency and customer service being provided, then prospective buyers should exercise caution. The final communication came across as either an attempt to mock the concern being raised or to distract from the discrepancy in pricing. Neither reflects the professionalism customers should expect when making a significant purchase. More

Tim and company did a great job repairing my Accord and getting me back on the road within hours. It's always a great experience dealing the Landmark Honda Service Department. getting me back on the road within hours. It's always a great experience dealing the Landmark Honda Service Department. More

Took my CRV in for regularly scheduled service. Unfortunately, found myself in a strange disagreement with the service writer. Eventually solved the issue with the service manager, and ended up m Unfortunately, found myself in a strange disagreement with the service writer. Eventually solved the issue with the service manager, and ended up meeting with Morgan, a rock star service writer on a different team. She is a dream to work with. If you need service at Landmark, do yourself a favor and ask for Morgan on the Silver Team. More

Hiro was awesome, he took Care of my car and he provide an excellent customer service an excellent customer service More

Alaa and Landmark Honda went above and beyond to complete routine and unexpected services efficiently, leveraging two previously purchased service contracts that weren’t honored by the dealer I bought the ca routine and unexpected services efficiently, leveraging two previously purchased service contracts that weren’t honored by the dealer I bought the car from. They aren’t close to home, but they won me over as a new customer! More

I have been having my Honda Accord serviced at Landmark Honda for the last 4 years because not only do they take great care of my car but they are very customer focused . I highly recommend Landmark Honda! Honda for the last 4 years because not only do they take great care of my car but they are very customer focused . I highly recommend Landmark Honda!! More