Landmark Honda
Alexandria, VA
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1,304 Reviews of Landmark Honda
I was reluctant to use a dealer since I have not had good experiences in the past with dealers in another part of the country years before. I called Saturday morning and despite the service area being extre experiences in the past with dealers in another part of the country years before. I called Saturday morning and despite the service area being extremely busy, they were able to help me that day, applying a software upodate and resetting two faulty indicators. They even provided me with a reimbursement of a taxi ride to their shop since their shuttle had quite for the day. I will definitely return when I need substantive service work, or when my wife and I buy our second Honda. More
We have serviced our cars with Milton since 2003 and are always very satisfied with him and his service team members. Not only is he very knowledgable, but he is also very friendly and made us feel special always very satisfied with him and his service team members. Not only is he very knowledgable, but he is also very friendly and made us feel special and appreciated during all of our visits. I have recommended many of my friends, family and co-workers and everybody that has met with him for their car was always very satisfied. More
I bought my Honda Accord from Landmark Honda over 6 years ago. I have continued to only allow Landmark Honda to service my vehicle. My service manager, Russell Lloyd (Gold Team) has always provided excell ago. I have continued to only allow Landmark Honda to service my vehicle. My service manager, Russell Lloyd (Gold Team) has always provided excellent customer service. My car was ready when he said it would be if not sooner and he always gave an me an accurate price quote. Furthermore, he took the time to explain what was wrong with my car and what could be fixed or replaced. I know I can trust Landmark Honda. I have never had to bring my car back for the same problem. Their mechanics are the BEST! I will continued to use Landmark Honda for all my vehicle service needs and purchases. More
Milton Cruz is the most professional manager I have ever come across in all of my years. He is sensitive to the needs of his customers making the best out of even the worse situation. My prior dealer who se come across in all of my years. He is sensitive to the needs of his customers making the best out of even the worse situation. My prior dealer who serviced my vehicle made me feel terrible and seemed to talk down to me, Milton has treated me like I matter - not just another person bringing their car in. For this I will not only use Milton exclusively in the future but I plan to purchase new vehicles for my wife and daughter from Landmark Honda. I have never felt this confident in a dealership but Milton's attitude has made me a believer. Landmark Honda should feel priveledged to have such an employee!!! More
Gus provides a very personalized service, explains everything that is needed with my vehicle and makes recommendation. What's impressive is the personal touch of the service he provides. everything that is needed with my vehicle and makes recommendation. What's impressive is the personal touch of the service he provides. More
Sean is wonderful to deal with. He's been my go-to guy for years. Not only do they fix whatever needs fixing well but they are always mindful of burned out lights, inspections coming due, etc. for years. Not only do they fix whatever needs fixing well but they are always mindful of burned out lights, inspections coming due, etc. More
This is got to be one if the best service departments ever! Gus takes time and explains every detail regarding service to my Honda van. The entire staff is proffesional friendly and very, very responsive ever! Gus takes time and explains every detail regarding service to my Honda van. The entire staff is proffesional friendly and very, very responsive. I hghly recommend landmark Honda to all my friends and family if your looking to purchase a car or looking for a great service department. More
I was truly satisfied with the exceptional customer service that I received at Landmark Honda. Engine light came on and won't go out. The car was analyzed and a leak was found in the gasoline tank th service that I received at Landmark Honda. Engine light came on and won't go out. The car was analyzed and a leak was found in the gasoline tank that caused the emissions test to fail. Mr Cail made suggestions on how to resolve the problems. He had the computer system reset and told me the tank would have to be sealed. I would like to thank Mr. Cail for helping me understand the problem and giving me the solution to getting my car back on the road. More
For the past ten years, I have not worried about any of my vehicles in my family. I can always count on mr Cruz and his experienced team to keep me and my wife safe on the road.wether is maintenance or rep my vehicles in my family. I can always count on mr Cruz and his experienced team to keep me and my wife safe on the road.wether is maintenance or repairs I put my trust on mr Cruz to do what's necessary on my Honda & Acura vehicles. So if you are looking for service give landmark honda a call and as for Milton Cruz, I guarantee you will be another of his many happy customers. More
Milton at Landmark Honda continues to be superb. Fairfax Hinda is 7 miles from my house but because of Milton, I drive to Landmark Honda. I rate everything a 5 due to the service and quality of work. The pr Hinda is 7 miles from my house but because of Milton, I drive to Landmark Honda. I rate everything a 5 due to the service and quality of work. The price is slightly higher but it is worth the peace of mind that Milton gives explaining the needs of my car and ensuring yhat I get the right service at the right time. More




