Landmark Honda
Alexandria, VA
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1,327 Reviews of Landmark Honda
Negotiated online and walked in to sign on the deal as discussed. Staff were polite and informative, signed on a great deal, drove out in a new Civic. Great experience! discussed. Staff were polite and informative, signed on a great deal, drove out in a new Civic. Great experience! More
Excellent service in sales and financial departments. My sales agent made the experience stress-free and explained details of the workings of the car in a way that made my test drive very comfortable and My sales agent made the experience stress-free and explained details of the workings of the car in a way that made my test drive very comfortable and enjoyable. More
My Service advisor did an excellent job with let me know what Service needed and why I needed it. I will definitely recommend this dealership for others keep up the great work. what Service needed and why I needed it. I will definitely recommend this dealership for others keep up the great work. More
Service department is great. My Civic is still under warranty and I use the Honda authorized service to stay in the terms. No issues with upsell or anything else. They treat My Civic is still under warranty and I use the Honda authorized service to stay in the terms. No issues with upsell or anything else. They treat me right. More
First time buying a car from Landmark. Excellent customer service. Attentive to customer needs and extremely patient explaining processes. I have been a Honda customer for over 30 years Excellent customer service. Attentive to customer needs and extremely patient explaining processes. I have been a Honda customer for over 30 years. Never disappointed. More
I deal with Sean at this dealership, and he is great and honest, however, the mechanic and whoever is writing up the needs of a car varies so much and is sometimes downright wild. I was recently told it wou honest, however, the mechanic and whoever is writing up the needs of a car varies so much and is sometimes downright wild. I was recently told it would cost $1200 to do the rear shocks on my Honda civic, a quick google search shows oem parts are $200 and the job takes at maximum an hour with minimal effort and is very easy to do from a video online. Why on earth they would try to charge me this much is insane to me. I get dealers need to make money, but this was absurd, especially when they were willing to do a much more invasive job(hose replacement and coolant flush) at a much more reasonable cost. Honestly the only reason I am giving this dealer three stars is because of Sean being honest with me about timelines of when things actually needed to get done. Otherwise I would give this dealer a one star for trying to charge me an absurd amount of money for a simple job. More
AL was the best service agent ever for the first time in 3 years someone is accurate about service time. He told me your car will be ready in 1 hour & it was. Very pleasant & skilled. 3 years someone is accurate about service time. He told me your car will be ready in 1 hour & it was. Very pleasant & skilled. More




