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Langdale Kia of Valdosta

Valdosta, GA

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152 Reviews

1508 N Ashley St

Valdosta, GA

31602

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Showing 152 reviews

May 09, 2017

Worst dealership ever. They took my deposit and the car before the sale was complete. I never recommend this dealership to anyone. It is a total rip off!!! More

by RodneyThomqw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Ricks
May 09, 2017 -

Langdale Kia of Valdosta responded

The truth shall always set you free. Me. Thomas did put money down on the purchase of a vehicle and the paperwork was processed. What he failed to put in his negative review is that he and his mother failed to provide us with the documentation that we needed. He gave us an I.D. card instead of a drivers license and claimed he was not aware that he didn't know there was an issue . Myself, the sales person and the bank tried to get a bank interview done with his mother that is also on the loan. After 30 days of calling her and him the bank interview was still not completed. As a result of her not calling or answering the phone the bank approval expired. We had to get the vehicle back. There is a signed document that states we charge per mile if financing is not obtained. We lost the financing due to them not getting us what we needed for the bank. The down payment didn't cover the cost for the amount of miles he put on the car therefore he didn't get the down payment back. We allowed them more time than we should have to get it done.

March 16, 2017

Literally cussed at by the sales manager I went to pick up a vehicle for my shop, and walked into the showroom. A salesperson was very polite, and asked what they could help me with. I told t More

by Razorback557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
Mar 31, 2017 -

Langdale Kia of Valdosta responded

Thank you for taking the time to rate our dealership. We certainly apologize for the experience you had with us and we will not take any reivew lightly. We have taken steps to investigate this inexcuseable interation you had with our employee. Please contact our GM, Tom Kelly. He can be reached at 229-242-3835 or tkelly@langdalehondakia.com - whichever is more convenient for you. He would like to discuss this situation with you. Best Regards

November 30, 2016

Good Service I enjoyed my visit to the new facility. every one was courteous. I was treated with respect. I felt like i got a good deal. Thank More

by cableguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy McClellan, JERROD FLOYD, TERRANCE HAYWOOD
Jan 12, 2017 -

Langdale Kia of Valdosta responded

Thank you for taking the time to respond. We appreciate every rating we receive, and your rating really make Jerrod, Terrance and Billy smile! Sincerest regards!

October 23, 2016

WONDERFUL They have great customer service, enjoyed every second from the time I walked in. Matt was the salesperson to help me with my paper work, magnificent More

by keyahriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT BOLEN, TERRANCE HAYWOOD
Jan 12, 2017 -

Langdale Kia of Valdosta responded

THANK YOU, THANK YOU! We appreciate you taking time to rate us and to do it with such enthusiasm! You are too kind and thanks for giving us the opportunity to help you. Warmest Regards!

October 22, 2016

Disrespected I went to Langdale Kia to buy a 2017 Sportage yesterday. I was greeted after standing on the showroom for an excess of 30 minutes by someone who had More

by Disrespectedatlangdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron, Rick
Jan 12, 2017 -

Langdale Kia of Valdosta responded

We are very sorry for your recent experience. Situations like this should never occur. Please contact our store's GM, Tom Kelly, at 229-242-3835. He wants to hear of your experience and try to make things right with you. Best regards.

August 10, 2016

Absolutely great. I couldn't have asked for better. The people listed were a gift from God. We had a definate need for a car and they did everything possible to make it More

by John feeling blessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AMANDA BASS, JERROD FLOYD, ANTONIO TAYLOR, CHELSEA BROOKS, TERRANCE HAYWOOD
Jan 12, 2017 -

Langdale Kia of Valdosta responded

Thank you John Feeling Blessed! We know you have many opportunities to purchase your car from many dealers and we are thankful you chose Langdale Kia of Valdosta. Warmest Regards!

August 04, 2016

very good service I recently bought a 2016 Honda Civic here with great help from Antonio Taylor and Amanda Bass. It was one of my better experiences buying a car. Spe More

by flrattler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AMANDA BASS, ANTONIO TAYLOR
Jan 12, 2017 -

Langdale Kia of Valdosta responded

Thank you flrattler! You are too kind - and thank you for doing business with us! Best Regards!

July 25, 2016

Awesome! The staff at Langdale was very friendly and helpful. Overall excellent experience! I would recommend this dealership to friends and family. I feel lik More

by Cait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTONIO TAYLOR, ANDREW STONE
Jan 12, 2017 -

Langdale Kia of Valdosta responded

Thanks Cait! Such kind words! Sincerest Regards!

July 16, 2016

Everyone was exceptionally nice . Claudia and the sales manager Dave were very involved. I truly felt the entire experience was about me. I love my Kia soul. They are very understand More

by BettyLane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID KROUT, CLAUDIA DUARTE
Jan 12, 2017 -

Langdale Kia of Valdosta responded

Thanks for your rating BettyLane! You made it easy to work with you too! Best Regards!

July 08, 2016

Good Dealership - Amazing Product Carlton was a great salesman. I had dozens of questions and he found a way to deal with them all. I would in no way say that I am an easy customer to More

by Solomon Bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AMANDA BASS, Billy McClellan, CARLTON JACKSON, TERRANCE HAYWOOD
Jan 12, 2017 -

Langdale Kia of Valdosta responded

Thank you so very much for your review and rating of your purchase with us. Such kind words are never taken for granted! Best Regards!

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