
Langway Toyota of Newport
Middletown, RI
Filter Reviews by Keyword
By Type
523 Reviews of Langway Toyota of Newport
I took my Toyota Tacoma in for service on 7/23. While I was well pleased with the service as I have always been I was dismayed to find rampant disregard of the health concerns to prevent the spread of the was well pleased with the service as I have always been I was dismayed to find rampant disregard of the health concerns to prevent the spread of the CARONA Virus. Approximately 1/4-1/3 of the staff were without masks, I saw NO hand sanitizer stations. There seems rampant disregard for public hearth at Langway Toyota. More
The service I always receive is great and my vehicle is usually ready to go at the estimated time I’m given. However I’m only giving four stars right now because someone was a little lazy. The work that ne usually ready to go at the estimated time I’m given. However I’m only giving four stars right now because someone was a little lazy. The work that needed to be done required both of my children’s car seats to be unhooked. If you’re capable of disassembling a vehicle and putting it back together, surely you can take the two minutes it takes hook a couple car seats back up that you undid yourself. It’s really inconvenient when you realize something isn’t right when you’re trying to rush out of the house and get your kids off to daycare. Some parents might not even notice until it’s too late. All I ask is if you take something apart, put it back together. More
recall The service center is great. I came in for a fuel pump recall. Very courteous and on time. 5 stars. I bought my Toyota 2 years ago. Bob D The service center is great. I came in for a fuel pump recall. Very courteous and on time. 5 stars. I bought my Toyota 2 years ago. Bob DeMagistris was the salesman. He was excellent! However, when Russ came in to "close the deal" I almost walked out. I am not sure if I will buy another car form this dealership because of him. More
Scott provided excellent customer service during my visit yesterday. He also waited for me to arrive as it was near closing time, and to me, that is the ultimate customer service. yesterday. He also waited for me to arrive as it was near closing time, and to me, that is the ultimate customer service. More
I have been using the Toyota service at the Langley dealership for at least 12 years. It was the professionalism and kindness of the service staff run by Jeff Soares that made me buy another Toyota whe dealership for at least 12 years. It was the professionalism and kindness of the service staff run by Jeff Soares that made me buy another Toyota when time came to say goodbye to my old one. I had lots of possibilities to buy other types of cars but there is no question that I wanted to work with this dealership and the service! More
Always great Service Had a recent 2 year service and state inspection. Waited for the car. They were on time, no surprises. Always a good experience. Friendly knowledge Had a recent 2 year service and state inspection. Waited for the car. They were on time, no surprises. Always a good experience. Friendly knowledgeable staff. More
Always outstanding service Brought my Avalon in for a service recall and it was performed in a prompt, courteous manner. Always friendly and efficient. I have nothing but high Brought my Avalon in for a service recall and it was performed in a prompt, courteous manner. Always friendly and efficient. I have nothing but high praise for Jeff, Adam and the whole crew. More
Service itself was fine, but I was disappointed in the mixed attention to COVID precautions, which were less than I had been told to expect. mixed attention to COVID precautions, which were less than I had been told to expect. More
Not overly impressed with the experience. $130 for a detail, some of the car still dirty and took four hours. Too expensive for it not to be great. detail, some of the car still dirty and took four hours. Too expensive for it not to be great. More