Langway Toyota of Newport

From the getgo I felt duped by the sakes guy. should have bought not leased. Don’t be fooled by the finance guys Microsoft surface to distract you. I thought a lease included maintenance for the should have bought not leased. Don’t be fooled by the finance guys Microsoft surface to distract you. I thought a lease included maintenance for the 3yrs. Here it’s 2. They never mentioned that. Never mentioned parking tickets go to Toyota financial & by the time you get them there’s at least a $50 fee. Didn’t tell me where the spare tire was or that there’s a tire key you need in car at all times. When I got the 2nd blowout in a year they were bullied on the phone & told me to have the car towed there rather than help me with AAA. When I complained they banned me from the dealership. Seriously awful service. Beware esp Women. Misogynistic people with no concept of service. More

Langway is always reliable and does quality work. Their repair cost met their quote and the staff is helpful and courteous. Their repair cost met their quote and the staff is helpful and courteous. More

As always very efficient, very clean and organized all the way around and friendly staff. Of course can’t forget to mention the nice warm welcome from Lexi the way around and friendly staff. Of course can’t forget to mention the nice warm welcome from Lexi More

Average at best, professional but not friendly. Says they did a multi point inspection but didn't, just changed the oil. Says they did a multi point inspection but didn't, just changed the oil. More

I’ve been going to this dealership for 4 years. This most recent visit, I had the experience of working with Ivan. He was the best! I’ll request him in the future. And George was kind and pleasant This most recent visit, I had the experience of working with Ivan. He was the best! I’ll request him in the future. And George was kind and pleasant company as my shuttle driver. More

Consistent attention to detail . Care for the customer is very important to them . Great experience Care for the customer is very important to them . Great experience More

The service department was very fast and knowledgeable, and got us out of there in a timely matter and got us out of there in a timely matter More

Everyone was awesome. Adam kept me updated on the status of my vehicle and made me feel like a true customer and not a number. Big shout-out to Adam. Adam kept me updated on the status of my vehicle and made me feel like a true customer and not a number. Big shout-out to Adam. More

The people at this location were professional, answered all my questions before my car went in for service and were timely in servicing my car. I intend to go back here when needing car maintaince and tru all my questions before my car went in for service and were timely in servicing my car. I intend to go back here when needing car maintaince and trust their suggestions, and their quality of work. Great experience, feel very safe on the road now. Thank you Langway Toyota More

This is my 2nd Toyota, I have been with this dealership since 2007 & have received excellent service over that time. Staff r smart & personable, & they keep my Prius in tip-top shape. I won’t be going anyw since 2007 & have received excellent service over that time. Staff r smart & personable, & they keep my Prius in tip-top shape. I won’t be going anywhere else! More