Larry H. Miller Casa Chevrolet
Albuquerque, NM
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Absolutely exceeding my expectations, especially with my "no credit" status. Walked in "knowing" I was only going to get a Pre-Owned vehicle, but drove out with a straight-up "kick xxx" new truck. Wil "no credit" status. Walked in "knowing" I was only going to get a Pre-Owned vehicle, but drove out with a straight-up "kick xxx" new truck. Will forever recommend Mark's Casa Chevrolet. More
3rd vehicle purchased here! Great expierience! Sylvia Martin treated me great and found and gave me exactly what i wanted. Great Financingand management team! Highly recomended! Martin treated me great and found and gave me exactly what i wanted. Great Financingand management team! Highly recomended! More
Many attempts have been made to define customer service. But as I see it, most definitions take the organization as the central focus point. But first and foremost, customer service should be about customer But as I see it, most definitions take the organization as the central focus point. But first and foremost, customer service should be about customers. Also, customer Service is a function of how well an organization is able to constantly and consistently exceed the needs of the customer, I can honestly say that Casa Chevrolet literally realizes this and goes above and beyond to satisfy the needs of the customer. As a US Navy veteran I place a high value on integrity, trust, commitment and expediency and this dealership was able to meet my standards. More
Our experience at Mark's Casa Chevrolet was the most enjoyable and easiest vehicle purchase we have been involved in over the past 22 years. Our salesman was in constant contact with us when we were doi enjoyable and easiest vehicle purchase we have been involved in over the past 22 years. Our salesman was in constant contact with us when we were doing our vehicle research and answered every question and request with a very high level of professionalism and knowledge. Tony Ngo has given us faith in the car buying experience and we would definately recommend Mark's Casa Chevrolet for anyone's next vehicle purchase. We would highly recommend our salesman Tony Ngo to anyone. More
I contacted multiple dealers when searching for a new vehicle. All dealers made the first cursory phone or email contact. Tony Ngo at Mark's Casa Chevrolet stayed in daily contact... always discerning vehicle. All dealers made the first cursory phone or email contact. Tony Ngo at Mark's Casa Chevrolet stayed in daily contact... always discerning and addressing my desires in obtaining just the right vehicle. Tony had me pre-approved by the time we met. During the negotiating process, the used car manager appraised my trade-in lower than I thought fair. Tony's manager, Anthony, intervened and obtained a more reasonable amount for my trade-in. All of my requests were answered professionally and cheerfully. Overall, this purchase was a very good experience. More
all i can say is very nice staff and great customer service. they made my buying process very enjoyable. and will buy from them in the future.. thanks for being so helpful, Torie and Marcus service. they made my buying process very enjoyable. and will buy from them in the future.. thanks for being so helpful, Torie and Marcus More
My husband& I were looking for a new vehicle for awhile and we just happened to drive by the dealership and saw the new Chevy Cruze's. Mr. Ngo came out, greeted us, was very friendly . . . Sat down, awhile and we just happened to drive by the dealership and saw the new Chevy Cruze's. Mr. Ngo came out, greeted us, was very friendly . . . Sat down, checked prices and this has been by the far the best deal we've seen. Thanks for all your help . . . Appreciate the whole staff's friendliness and helpfulness. We will surely recommend this place to family and friends. More
no pressure from sales staff. very accesable service manager. very up front about how much things will cost and options.would recomend to anyone looking for a car or truck. manager. very up front about how much things will cost and options.would recomend to anyone looking for a car or truck. More
On our recent trip (09/11) from North Carolina our Corvette came down with a minor problem while we were passing through Albuquerque. Acting on a tip we arrived at Casa Chevrolet's service department Corvette came down with a minor problem while we were passing through Albuquerque. Acting on a tip we arrived at Casa Chevrolet's service department without an appointment. Speaking with Richard Chavez (Service Manager), I explained we were weary traveler's with car trouble that was trying to get to California. With a smile Richard said "No problem". He spoke with the Corvette Technician Hector Gutierrez, and we were back on the road in ninety minutes. To make things even better while we waited we were treated like everyone there had known us for years. Amazing service with nice people, if you need help while in Albuquerque don't hesitate to stop by Casa Chevrolet. More
Jaonne Laursen is a very nice person. She is friendly and cares about the people she provides service to. Jaonne goes beyond and above her role as the financial specialist and works overtime to satisfy and cares about the people she provides service to. Jaonne goes beyond and above her role as the financial specialist and works overtime to satisfy the customers. She gives elderly couples the attention they deserve and explains every detail to them specifically. She is working to make a difference. Casa Chevrolet should be happy to have her on their team!!! Francine M. More