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Larry H. Miller Chrysler Dodge Jeep Ram 104th
Thornton, CO
1,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,033 reviews
October 12, 2020
Extremely helpful and enjoyable to work with. Max made us feel like family and took great care of us. We are very happy with our purchase and buying experience!! feel like family and took great care of us. We are very happy with our purchase and buying experience!! More
by Silve517
Employees Worked With
Max Hourieh
October 11, 2020
He was very helpful through the process, and helped us get what we wanted. He showed all the vehicles needed without hesitation. Everything was great! get what we wanted. He showed all the vehicles needed without hesitation. Everything was great! More
by Corin0
Employees Worked With
Tyree Bean, Monty Mani
October 09, 2020
Max consistently goes out of his way to make the process easy. He is unbelievably kind, helpful, and wonderful to work with. I wouldn't go anywhere else! easy. He is unbelievably kind, helpful, and wonderful to work with. I wouldn't go anywhere else! More
by Jeff W
Employees Worked With
Max Hourieh
October 08, 2020
I tend to think its super unfortunate when you have to bring in a (brand new to myself) 2018 jeep grand Cherokee summit for an air-conditioning service issue 4 different times in 6 months. We have also ex bring in a (brand new to myself) 2018 jeep grand Cherokee summit for an air-conditioning service issue 4 different times in 6 months. We have also experienced multiple failures with other systems in the car which have included a radiator replacement , water pump/ thermostat replacement ,"crack" fuel lines, and at this point nearly the ENTIRE cooling system being replaced. The same issue has arose for every single service appointment and yet its "fixed" temporarily then the issue suddenly persists again. Now Im not sure if the other significant failures with the vehicle are due a potential Lemon issue: however the lack of HONESTY, GUIDANCE, and QUALITY of these repairs is lacking significantly. The service department needs a complete overhaul. The negligence from both the service director and service manager should not go unnoticed and has been notified with Jeep corporate. I am a young professional female and only when I brought my husband along side me, to the dealership did they choose to listen to our complaints. If you feel like you have experience something similar please call and file a complaint with Jeep Corporate! It's highly unfortunate that jeep dealerships are franchises and that this particular one can promote this type of behavior. More
by Kmb
Employees Worked With
Jon Campbell, Chris Keddington
October 03, 2020
Monty is a fantastic salesman who walked me through the process with great insight and professional courtesy. I look forward to shopping here in the future. process with great insight and professional courtesy. I look forward to shopping here in the future. More
by Robertmccoll
Employees Worked With
Monty Mani
October 03, 2020
Monty was a great salesman. He was running all around trying to find us the best deal and give us what we wanted. He is very friendly and professional. trying to find us the best deal and give us what we wanted. He is very friendly and professional. More
by LisaSal96
Employees Worked With
Monty Mani, Sterling Spencer
October 02, 2020
We don't care and it shows. Made an appointment for an oil change, and an hour and a half later, my car is still sitting in the back lot. Keith seemed totally unconcerned, and just said appointments can t oil change, and an hour and a half later, my car is still sitting in the back lot. Keith seemed totally unconcerned, and just said appointments can take two hours. Finally got the car back, but no tire rotation was done. Keith just deadpanned, "so you want your tires rotated?" My advice is to treat appts seriously, and not just put them in the normal express queue. This is why American dealers are getting their xxxxx kicked; Toyota and Honda get me out within an hour. The bigger picture suggestion, though, is to show a little concern, a little urgency, and a little friendliness. This place could use some basic customer service training. More
by CoMtnbiker
Employees Worked With
Express
