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Larry H. Miller Chrysler Jeep Avondale

Avondale, AZ

4.5
1,446 Reviews
Call Dealership (480) 865-3981
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10055 Papago Fwy

Avondale, AZ

85323

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1,446 Reviews of Larry H. Miller Chrysler Jeep Avondale

May 22, 2024

Good communication, overall customer service with quality work done by the maintenance and body shops. Mike did a good job today as my Service Advisor. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
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May 21, 2024

Very helpful with the service and fast attention. Would definitely be back for more services More

by Alejandro terrazas42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
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May 21, 2024

Speedy, Very Accommodating and Handsome Agent. However, Please have a catalogue of available cars to be viewed by the costumers at once… More

by ivorontoy2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Soriano
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May 19, 2024

Very helpful, polite,welcoming. explainied the process throughly. They listened to what I wanted as a customer More

by mfdc602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben quintero
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May 19, 2024

They didn’t make car payoff in timely manner resulting in complications. Still no communication More

by Liz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
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May 22, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for your feedback, Liz. I'm sorry to hear about the delay with your car payoff and the resulting complications. Clear communication is critical, and it's clear we fell short in this instance. I would like to investigate this matter further to ensure it is resolved promptly. If we have not already discussed this personally, please reach out to me directly. I look forward to straightening this out! - Petar Lazic, General Manager, (623)478-3610

May 22, 2024 -

Liz responded

We purchased a car on 4/12 which involved a trade in. After numerous calls from the lease company about our “late payment” we contacted jeep to inquire if the payment had been made to the lease company. We learned it was late and more was owed. After conveying that to jeep we were at first asked if we would split the new amount with them. After some back and forth with jeep and with the lease company the jeep dealer said they would take care of it on 5/7. As of 5/22 with continued calls from the lease company saying we were now two months behind we contacted jeep to find out the payment had been sent out this week but to the wrong address and we were asked again to confirm with the lease company the exact amount. So as of today we continue to get calls from the lease company asking for payment. We haven’t ever heard from jeep we have always had to make contact and haven’t found this to be the best experince not to mention what the possible “late” payments may do to our credit

May 18, 2024

Service was fast and great! ! My car was ready within a day. The kept me updated and what services my car needed. More

by cayc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 18, 2024

Larry H. Miller Chrysler jeep Avondale location did an amazing job working on my jeep More

by lherrera193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
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May 17, 2024

Does an excellent job on servicing my Jeep and the best part is the Detailed report that is provided. More

by Pparris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Granger
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May 17, 2024

Nice customer service , very welcoming , they all helped me out very nice , everything was explained good More

by estrada072267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Maranto, Daniel Cuevas, Anthony Pena, Eric Michel, Tony Rosales, Alfred Aguilar, Johan Atizol, Alfonso Gastelum, Carlos Golden, Oscar Crisostomo
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May 17, 2024

Today I took my Jeep in for the 25K oil change and maintenance at Avondale Jeep. Francisco was my service representative and as always he was very knowledgeable, professional and helpful and took grea More

by alidaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Miranda, Fred Enriquez
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