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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.7
771 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 771 reviews

October 23, 2021

Disappointing results of Internet requests for information. Internet sales rep would not provide any info online, no additional vehicle condition details or asking price. All I got was a message r More

by Kar
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Darryl Starkes, Juan Capo
Oct 26, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Javier Sanchez, Sales Manager, (505) 366-2912

Oct 26, 2021 -

Kar responded

I appreciate your response but having been, what I consider to be snubbed by two of your online personnel, made me shop elsewhere.

October 05, 2021

I WAS LOOK FOR A NEW OR NEWER WRANGLER THEY ONLY HAD 4 DOORS , SO I WAS TOLD TO BUILD A NEW I DID , TURNED IT IN SHOWN WHAT I WANTED AND NO REPLY , GHOSTED!!!!! THIS PLACE WAS A TOTAL WASTE OF TIME. THEY More

by ideadwood
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Adkins, Lee Feehan
Oct 05, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Javier Sanchez, General Sales Manager, (505) 366-2912

July 28, 2021

AJ was a pleasure. Thank you Chrysler Jeep Abq. for hooking me up with a new jeep and making it the best car shopping experience. More

by 717Lucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDRE COLEMAN, Jared Perry, Emilio Mena
Jul 28, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Brian Sweeney, General Manager 

July 21, 2021

Hey are not honest they changed my financing lender without any noticed choosing a bank I never agreed 2 even my paper work says otherwise More

by Not happy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
Jul 22, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I hope that you’ll give me the chance to ensure everything was handled properly and to answer any questions you might have. Please give me a call and we can get to the bottom of this together. - Javier Sanchez, Sales Manager, (505) 366-2912

July 18, 2021

Chris was very friendly and charming. He knew what he was talking and if he didnt know he didnt lie. That's what I liked most about Chris. I'll return. More

by Lalackisha69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Quinones, Brandon Hill
Jul 19, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Brian Sweeney, General Manager

Jul 19, 2021 -

Lalackisha69 responded

I will make a return to larry miller. Thank you for being so good with me and my boyfriend. We were very satisfied to see all the Service thank you for everything you've done

June 27, 2021

Great guy! Very easy to work with and very helpful. He made such an impression we named our new jeep after him. Highly recommend Emilio. More

by Norvinluna
Recommend Dealer
Yes
Employees Worked With
Emilio Mena
Jun 29, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon! - Brian Sweeney, General Manager 

June 10, 2021

I drove my ram 3500 diesel down from Santa Fe for service this morning. I asked the Service manager to do all and any required maintenance including an oil change. After an hour and a half of waiting, they s More

by Wsowell61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando
Jun 11, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reaching out about your recent service experience. I appreciate the feedback and glad we were able to get you taken care of. Please feel free to reach out to me if you have further questions. Thank you. - Fernando Ruiz, Service Manager, (505) 366-2950

May 31, 2021

I bought a car Dodge Challenger they told me it was brand new but when I bought it and drove it home I found out there was two dents and my Sierra radio was not connecting it was in someone's name so someone More

by bedonie_andy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simon Martinez
Jun 01, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reaching out. It is unfortunate to see that you are not fully satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Javier Sanchez, Sales Manager, (505) 366-2912

Jun 02, 2021 -

bedonie_andy responded

Well I think tomorrow they are going to fix my dent I just need to bring in the car finally got a day off the the thing that really got me was going back to the dealer like five times I think they should have took care of it the first day I was there but

May 16, 2021

I took my vehicle in for a recall and an oil change. The service tech broke the oil filter housing and insisted we pay for the part and labor in the amount of $861.00. The General Manager, would not return More

by Cindyh5951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Sweeney, Brandon (Service Manager) Howard (Service Advisor)
May 18, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Cindy, thank you for your feedback. If you’d like to reach out to me directly I’d appreciate the chance to make sure everything has been handled properly. - Fernando Ruiz, Service Manager, (505) 366-2950

May 09, 2021

I would definitely recommend Larry H. Miller Dodge Jeep Chrysler in Albuquerque! I purchased a 2021 Jeep Grand Cherokee. Mr. Edgar Morales-Ramirez asked me what vehicle I was interested in buying. He le More

by gra87323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Morales-Ramirez
May 10, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Brian Sweeney, General Manager 

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