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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.7
771 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 771 reviews

April 11, 2021

Service department is a mess. Purchased two vehicles there and every time I get them service something is not correct. Excessive wait. No call backs More

by Edd123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Courtney
Apr 13, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

It’s unfortunate to hear that you had a longer than expected service experience and that the communication you experienced wasn’t satisfactory. We'll use this feedback to improve the customer service process we provide. Please give me a call if you have any additional questions or concerns. - Fernando Ruiz, Service Manager, (505) 366-2950

Apr 17, 2021 -

Edd123 responded

Fernando I’m really dissatisfied with serviced. Took my car for an oil change last month and was told the air filter needed to be changed. Today I found a missing screw from the filter cover. No one touches my car except you guys and I. This is not a screw that goes missing. You guys did not installed it when you checked the filter. Cover was not securely installed! Unacceptable. I’m really upset. I would expect a call from you. I already tried calling you and I was put on hold for 10 minutes.

March 28, 2021

Andre in sales and Brandon in finance!! Thank you! Thank you! Thank you! I love my new Renegade! Honest and very helpful! Andre always made sure to keep in contact with me during the application process! More

by barelatheresa39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDRE COLEMAN, Brandon Hill
Mar 30, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Brian Sweeney, General Manager 

March 17, 2021

Salesman Kevin was awesome to work with. The staff is friendly and are team players. They work with you in everyway. Thanx so much for a great experience! More

by Padillapatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adkins
Mar 17, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Brian Sweeney, General Manager 

February 07, 2021

The best dealership in town. Mike sweis my salesperson for years is the best. This is the 10th vehicle that I have bought from him. More

by Jgallegos67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hill, Mike Sweis
Feb 09, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Brian Sweeney, General Manager 

January 29, 2021

Very good service, I am very pleased with the quality of service that I received from the service department. They made easy and convenient for me. More

by Ron The Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 29, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Brian Sweeney, General Manager 

January 25, 2021

I like the service just fine. I do not like being called by the sales department trying to get me to let them buy back my truck. More

by KAYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 25, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello there, it’s great to hear from you! We always try to provide a 5-star experience so if there’s anything we could have done to improve your visit, please let us know. - Fernando Ruiz, Service Manager, (505) 366-2950

December 30, 2020

Outstanding service and all around professionalism. In particular, service and attention to detail by Mr. Dan George was exceptional. His support was a 10 out of 10 on all counts. I look forward to my n More

by whosbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan George
Dec 30, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Brian Sweeney, General Manager 

December 17, 2020

I always take my truck to Larry H Miller for the maintenance, The service was fast and friendly.I recommend the service center to anyone who needs maintenance. More

by simonipainting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was in the service department for my maintenance. They were fast and efficient.
Dec 17, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon! - Brian Sweeney, General Manager 

December 14, 2020

Had my mechanic take to dealer. Great quick efficient service. Howard in service Dept was awesome. Jeep was in and out and problem solved. Very happy More

by Vrngrreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard
Dec 14, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Brian Sweeney, General Manager 

December 01, 2020

I brought my car into this dealership to get it fixed I needed the remote lock unlock fixed I needed the the blinkers fixed and I needed to find out what was going on with the power steering they did nothi More

by Sage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Chavez
Dec 03, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Sage, thanks for your review. I’d like to learn more about the situation with your power steering pump and locks if you don’t mind reaching out to me. I hope you’ll contact me and we can get to the bottom of this. Thank you. - Fernando Ruiz, Service Manager, (505) 366-2950

Dec 07, 2020 -

Sage responded

this is sage Marie I took my 2000 Oldsmoble Alero to be serviced. The remote key was not fixed, the blinker was not fixed .I let the serviced people no we were having problems with the power steering. they decided to replace the power steering pump. They never test drive the car, the power steering pump housing was cracked. The belts were not put on properly now they want us to bring it back in even though it is almost un drivable

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