Back

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.7
771 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

Directions

By Type

Showing 771 reviews

April 20, 2020

BOUGHT A TRUCK 3 MONTHS AGO AND STILL DONT HAVE LICENSE PLA BOUGHT A TRUCK 3 MONTHS AGO AND STILL DONT HAVE MY LICENSE PLATE. AFTER LOTS OF CALLS AND EMAILS NOT A SINGLE PERSON HAS CALLED ME BACK. TOTALLY FRUS More

by ddropinski
Customer Service
Recommend Dealer
No
Employees Worked With
Lee Feehan
Apr 21, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reaching out. It’s unfortunate to hear about your issues regarding the licensing of your vehicle. I would love to speak on your situation further. Please reach out to me directly at your earliest convenience. - Thomas Jefferies, General Sales Manager, (505) 366-2912

April 19, 2020

Inattention for a scheduled service appt, service advisor did not return my call, Poor communication of process, wanted ti charge me nearly $200 just to ck alignment More

by AlbCustomer
Recommend Dealer
No
Employees Worked With
These depts N/A
Apr 21, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reaching out. We want all of our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Fernando Ruiz, Service Manager, (505) 366-2950

April 18, 2020

review good place. I had several service issues and Ed did a good job explaining them to me. He kept me informed on the status and it all went well. More

by mvprice5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ed wilson
Apr 19, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! So glad Ed could assist you. Brian Sweeney, General Manager

April 05, 2020

Quick service, I was well taken care of. Very kind & positive staff. Howard helped and he was very nice & had a great sense of humor. Thank you! More

by Glo
Recommend Dealer
Yes
Employees Worked With
Howard Courtney
Apr 06, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Brian Sweeney, General Manager 

March 30, 2020

I spoke to Mr Ed Wilson . He was great explaining to us about our vehicle. Very pleased with the job the we ask to be performed.thank yuo mr wilson More

by Evercelarie
Recommend Dealer
Yes
Employees Worked With
Ed Wilson
Mar 31, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Brian Sweeney, General Manager 

March 29, 2020

Was told when I made the appointment that it would take at least half a day. Got to the dealership 15 minutes till my 7 AM appointment. No one there til 20 after 7. Was told that the hours had changed, but More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Howard in service.
Mar 30, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know - Fernando Ruiz, Service Manager, (505) 366-2950

March 24, 2020

I brought my ram truck in for oil leak however it is still same after spending hours in the dealership.it is not recommended. Emre More

by Emre
Recommend Dealer
No
Employees Worked With
Brandon
Mar 25, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for reaching out. It is unfortunate to see that you are not fully satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Fernando Ruiz, Service Manager, (505) 366-2950

March 24, 2020

Service Support I received excellent service and support at Larry H. Miller Jeep. My service writer explained all the details, provided a written estimate, and helpe More

by rhody48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wilson
Mar 24, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon - Brian Sweeney, General Manager 

March 20, 2020

Service rep was terrible! She had no customer service skills at all. Bad attitude the entire experience, argumentative, not helpful, unpleasant, made me run around for what I needed. More

by JeepCommander
Recommend Dealer
No
Employees Worked With
Service
Mar 23, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Fernando Ruiz, Service Manager, (505) 366-2950

March 11, 2020

With Elvis anything is possible!! Cannot thank him enough for making my dreams come true! I never Imagined myself driving an SRT! 2 years ago I first purchased an SXT from Elvis, a year later he got me into More

by Shanon Yazzie
Recommend Dealer
Yes
Employees Worked With
Brandon Hill, Elvis Mumlanyuy
Mar 11, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Brian Sweeney, General Manager 

...
15
...