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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.9
769 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 769 reviews

April 10, 2018

Flashy place with no substance Took my 2017 Ram in for a vibration the day after new purchase. After an hour and half, truck was ready and they said there was no problem. On my way More

by wag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor
March 10, 2018

Hassle Free My car was checked in quickly at the scheduled drop off time and my Service Representative Howard Courtney followed it's servicing and notified me whe More

by NWResident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Courtney
Mar 13, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for leaving us the fantastic rating and review! We appreciate you entrusting us to care for your vehicle. I'm thrilled that Howard was able to complete your service in an efficient and pressure-free manner. If there's anything more that we can do for you moving forward please don't hesitate to let us know. Thank you, Dave Montemorano, General Manager

March 08, 2018

Dillon went out of his way to ensure that the repairs on my Chrysler were complete and that I was picked up from work. Thank you More

by Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon
Mar 09, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for sharing your service experience with us, Mils! I'm glad that Dillon was able to take such amazing care of you, and get your Chrysler up and running in a quick and timely manner. We appreciate you entrusting us to care for your vehicle, and look forward to working with you again in the future. - Dave Montemorano, General Manager

February 21, 2018

Went for an oil change I went in for an oil change and left with a broken windshield. The service person didn't even try to tell me he was talking so much and when I got in More

by Marinemom 03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy
Feb 27, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your feedback. Again, we're sorry about your windshield. We can assure you that this is not the kind of service we strive to provide, and that's why we went ahead and offered you a windshield replacement, scheduled an appointment, and apologized for the situation. If there's anything else you would like to discuss, please do not hesitate to contact me-it will be my pleasure to assist you. Thank you, Dominic Ortiz, Service Manager, (505) 366-2953

February 15, 2018

Jeep Transfer Case, Break Cable and fuel injection cleaning Excellent service on a very difficult and complicated repair which included replacing the transfer case, emergency break cable replacement and cleanin More

by Bruce Worden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 16, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for leaving us the spectacular rating and review, Bruce! Thank you for entrusting us with the care of your vehicle. We do our best to get our customers back on the road as quickly and efficiently as possible. I'm happy to see that we were able to do that for you. We greatly appreciate your business, and hope to continue working with you in the future. - Dave Montemorano, General Manager

February 13, 2018

Vehicle service My experiences are always positive and I'm in and out in a timely manner. The stag is professional and courteous and I'm kept informed of my vehicles More

by Dealerrater06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon
Feb 14, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for leaving us the excellent rating and review! I'm happy that we were able to get you back on the road as quickly as possible. We make it our mission to treat our customers with the professionalism and kindness that they deserve. Thank you again, for your business. Please let us know if there's anything that we can do to help you out moving forward. - Dave Montemorano, General Manager

February 12, 2018

Staff nice, service was bad Took my truck in for a recall. When I went to pick it up the batteries were completely dead, and I have had no previous issues with them. They must ha More

by Jones423
Recommend Dealer
No
Employees Worked With
Howard
Feb 28, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your feedback, Jones! We take great pride in our attention to detail, and forthcoming approach. I’m surprised to learn about the correlation of your battery dying and your service visit. If you’d like to discuss your experience in greater detail, please reach out to me. We’d be happy to try and work with you! - Dominic Ortiz, Service Manager, (505) 366-2953

February 08, 2018

The best,thanks guy. Great job, fast and a free carwash.I will be back soon,for any work on my car and any of my family members also. More

by Mark123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy fitzwater
Feb 09, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for the awesome review, Mark! We appreciate your loyal business, and support. We do our absolute best to go above and beyond the call of duty for our awesome customers. I'm thrilled we were able to earn your recommendation, and look forward to working with you and your family again in the future. - Dave Montemorano, General Manager

February 08, 2018

Dodge failure to help customer service was great but the assistence from Dodge was terrible. The part I needed is no longer available from Dodge. I need to know if I find a More

by dakotafix
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dominic
Feb 28, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hi Dakota, I’m sorry that we didn’t have the part you were looking for! Please reach out to me so I can learn more about what happened. We’d be happy to try and work with you! - Dominic Ortiz, Service Manager, (505) 366-2953

February 07, 2018

Recall Service Scheduled for 2 recalls, one recent, one from July 2017. Service department completed recent recall and gave information on the July, 2017. Service More

by KLove88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Feb 08, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for leaving us an honest and candid rating and review! We do our best to educate our customers on the care of their vehicles, in an effort to prevent further breakdowns. We greatly appreciate your business, and recommendation. We look forward to working with you again in the future. - Dave Montemorano, General Manager

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