Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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Unbelievable! Worst service department ever have encountered! Went in for engine light coming on. After having truck all day told me I needed catilitix converter re Worst service department ever have encountered! Went in for engine light coming on. After having truck all day told me I needed catilitix converter replaced 1583.00 estimate. Took to mechanic had sensor replaced fixed problem. Inspecting after visit oil filter was not changed. How do you have oil change without changing filter? Either idiots or incompetent. Find another dealer! More
Oil Change Service was fast and well done, Service staff made me feel at home, Great service team, Staff was very well organized and professional, will continue Service was fast and well done, Service staff made me feel at home, Great service team, Staff was very well organized and professional, will continue coming to Larry H. Miller for service. More
oil change on car and courtesy car wash The dealership was very busy when we first arrived, it was suggested that we come back in about 1/2 hour, which we did do. Our wait was minimal. We The dealership was very busy when we first arrived, it was suggested that we come back in about 1/2 hour, which we did do. Our wait was minimal. We are always happy with the work that the dealership does on our 2006 Jeep Cherokee... More
Awesome folks with great attitudes and service I will gladly recommend these guys to everyone I know, they are very polite and friendly and not pushy about things like most dealers are today! I will gladly recommend these guys to everyone I know, they are very polite and friendly and not pushy about things like most dealers are today! More
Great Service Advisor Your Service Advisor, Gabriel Lopez is one of the most helpful individuals i have had the pleasure to work with since moving to Albuquerque from Illin Your Service Advisor, Gabriel Lopez is one of the most helpful individuals i have had the pleasure to work with since moving to Albuquerque from Illinois. Gabriel has been very helpful in keeping my vehicle maintained and in good working order. Gabriel also keeps me informed on any future needs I may be needing for the health of my vehicle, which is always appreciated. I will always come back to Larry Miller Chrysler as long as you have excellent service advisers like Gabriel. More
Great Service!! I went in to LHM with a unique situation. I purchased a Ford Explorer at a LHM Volkswagen dealer in Denver, Co and I live in Albuquerque. I also pur I went in to LHM with a unique situation. I purchased a Ford Explorer at a LHM Volkswagen dealer in Denver, Co and I live in Albuquerque. I also purchased an extended warranty through LHM. My check engine light came on a couple of weeks ago and being that I bought the warranty through LHM, I have to take it to a LHM to have it serviced. Unfortunately, there is no LHM Ford in this area. I took it to LHM Dodge here in Albuquerque. I was a little worried being that this was not a Ford dealer. Tim Montoya was my service advisor, he reassured me that I was in good hands and said "We'll get you taken care of" and he made good on his promise. They ran into a little snag while repairing my vehicle and Tim got the warranty company to authorize my vehicle to be taken to a Ford dealer, which was outside of the LHM group (something they don't normally do). Needless to say, the Ford dealer did a crappy job. Tim, again, got the warranty company to authorization for me to take it to a different Ford dealer, again, outside of the LHM group. So not only once but twice did he get them to do something they don't normally do. He also, got my deductible waived twice! Tim went above and beyond for me when he didn't have to. He is easily one of the best service advisor's that I've ever dealt with. More
Always happy Since the day I bought my jeep I have had nothing but great experiences, just went for an oil change and the experience was wonderful. Guy is awesome Since the day I bought my jeep I have had nothing but great experiences, just went for an oil change and the experience was wonderful. Guy is awesome and always makes sure everything is perfect! More
Worst experience so far. Came in this morning to upgrade my truck. I was very specific and open with my credit score, what I owed on my trade, how much I would pay each month, Came in this morning to upgrade my truck. I was very specific and open with my credit score, what I owed on my trade, how much I would pay each month, and not having a down payment. Through both text and phone calls I was given the green light and told to come in because the deal could be made. After wasting an hour of my time and the gas to get there, they came back to me with a payment that was 80 dollars higher then I told them I would pay and tell me I had to put 4K down when I told them I wouldn't put anything down. So, now my credit will take a hit and I'm still in my truck. I will never buy a vehicle from this, or any of the family of Larry H Miller dealerships. By far the worst I've ever been treated or lied to at any dealership over ever been to. I understand there isn't a Red Cross on the front of the dealership and it isn't a charity, but I just don't understand the need for the deception. More
Factory recall As always service dept was great. No appt and was told 45-60 minutes. Less than 30 it was done. Daniel and Brandon are always professional and courte As always service dept was great. No appt and was told 45-60 minutes. Less than 30 it was done. Daniel and Brandon are always professional and courteous. More
Excellent customer service I had a part that needed to be fixed. I was able to get in quickly and my truck was ready within 1 hour. Very friendly and helpful staff. I had a part that needed to be fixed. I was able to get in quickly and my truck was ready within 1 hour. Very friendly and helpful staff. More













