Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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I had a FANTASTIC experience in the service department here from the 1st moment to the last. The service members were ALL especially friendly, helpful and respectful. Their positive, personable attitude, here from the 1st moment to the last. The service members were ALL especially friendly, helpful and respectful. Their positive, personable attitude, service done in a timely manner and genuine care for their customers helped my very unfortunate, upsetting car experience not to become bad in every way. GREAT experience here and I would recommend them to anyone/everyone who needs work on their car from the smallest need to the largest. Thank you! More
Went in for diagnostic of poor airflow through AC. Tech and check in said he was taking it back to check the cabin air filter and would let me know how much it would be to replace it. After quite a lo Tech and check in said he was taking it back to check the cabin air filter and would let me know how much it would be to replace it. After quite a long wait, a different tech came out to show me my vehicle. They had already replaced the filter without asking me what I wanted. An air filter change is trivial, but they did it without telling me what it would be. I would have said NO to having the dealer do it and done it myself. Instead, I'm out $60. I'm very annoyed. More
Service dept. . horrible about providing update status. Waited 4 hours for them to say they don't have parts available on a recall service. . horrible about providing update status. Waited 4 hours for them to say they don't have parts available on a recall service. More
Great service and great people to work with. Very professional. They all made my experience enjoyable and pleasant. Very professional. They all made my experience enjoyable and pleasant. More
My service was Marcquise Morgan and he was amazing! We bought our Durango from Larry H Miller and we will continue to do business with them. We bought our Durango from Larry H Miller and we will continue to do business with them. More
I was traveling to Arizona and my check engine light came on in eastern NM. I got into Albuquerque late and went to the dealer early next morning to be early in line. They went above and beyond to get me bac on in eastern NM. I got into Albuquerque late and went to the dealer early next morning to be early in line. They went above and beyond to get me back on the road very quickly. If I could give Roberto 10 stars out of 5 I would!! Strongly recommend the dealership. More
My advisor was prompt, professional, and courteous. The website let me see the status of the work being done. They took pictures of the trouble areas and I could see what needed to be replaced. Great The website let me see the status of the work being done. They took pictures of the trouble areas and I could see what needed to be replaced. Great experience More
Brought in for missing bolt on driveshaft, tech said there wasn’t anything missing. After I denied and asked to check again they found where there was a missing bolt. They also left several pieces of tr there wasn’t anything missing. After I denied and asked to check again they found where there was a missing bolt. They also left several pieces of trash in my vehicle as well as a car charger and had clearly dug through my belongings as items were not where I left them. More