Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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I have given an excellent rating because from start to finish L.M. Dodge kept me up to date on what was wrong with my transmission, what they were doing to fix it and what their progress was. I called th finish L.M. Dodge kept me up to date on what was wrong with my transmission, what they were doing to fix it and what their progress was. I called them 2 times during the two day process to get a status update. Each time they were able to access the info at the click of a mouse. My truck was returned to me much cleaner than it was dropped off, which was a very nice gesture. Everyone I spoke with was both friendly and helpful. The online appointment process was very convenient. Brandon Banas was very knowledgeable and informative. I drive about 35,000 miles/year for work in this vehicle and it is so important that I am able to rely on a dependable repair facility. L.M. Dodge is it for me. This was the best experience I have ever had with regard truck repairs. While I hope I do not need major repairs soon, I am glad to know THE place to go. More
Mr. Sweis has sold me two new vehicles to this point. He always calls me to see if I need anything and his personalized attention is greatly appreciated. Mr. Sweis found the exact vehicle my wife and I wan always calls me to see if I need anything and his personalized attention is greatly appreciated. Mr. Sweis found the exact vehicle my wife and I wanted. Although the vehicle was not on the Albuquerque lot, he had one shipped from another dealership. All the paperwork was completed quickly and without any problems. I feel I received a fair trade in allowance for my old vehicle and Mr. Sweis made the overall process very easy. I will continue to work with Mr. Sweis and this dealership in the future. Edward Benavidez - Albuquerque, NM More
These guys did a great job! Everything went smoothly. I wasn't hassled, I wasn't there for the whole day. They have great attitudes & we talked more about our lives than the car and that means more to me t wasn't hassled, I wasn't there for the whole day. They have great attitudes & we talked more about our lives than the car and that means more to me than they know. I will definitely be a repeat customer. Thank you all for the experience! More
Took my 2004 Dodge ram 3500 in for an air conditioner service. They charged $168.00. to test for leaks, (none found) Evac and recharge the system. I am fine with that. I picked the truck up later that da service. They charged $168.00. to test for leaks, (none found) Evac and recharge the system. I am fine with that. I picked the truck up later that day and found the A\C was blowing just as warm as it did to begin with. (don't they test their work?) Took it back in. It sat there through the weekend and into tuesday Which is also fine. Got a call stating that they found a leak! wow! imagine that. Its on a line that will only cost an additional $680.00 to repair! Now, i know mistakes can be made in any industry but this just appears to be a scam youd expect to see from some small time repair shop, Not a dealer! I refused the service and will be demanding my $168.00 be refunded. Terrible business practice! More
I was able to come to the dealership and find what I needed, and stay within the terms of what I payed for. I was shown all types of models new and used by your salesman David Jaramillo. Thank you. needed, and stay within the terms of what I payed for. I was shown all types of models new and used by your salesman David Jaramillo. Thank you. More
This is the first time that I have taken a vehicle in for service/warranty work and my vehicle was washed before it was returned to me. Fantastic. Thanks much for going that extra mile for your customers. service/warranty work and my vehicle was washed before it was returned to me. Fantastic. Thanks much for going that extra mile for your customers. More
Jude was fantastic- it was his customer service that brought me in. I liked that he worked within my price range and let me know my options. I felt like I was a friend and he was trying to do all he cou brought me in. I liked that he worked within my price range and let me know my options. I felt like I was a friend and he was trying to do all he could to get me what I wanted. I talked with several dealerships and was not happy with the way I kept getting the answer "We can't give you what you want for that price!" Jude assured me he would- and he delivered! I am very happy with the over-all experience! More
From the moment we entered the dealership until the moment we drove away in our new Jeep we were treated with dignity and respect in all aspects of the purchase. I highly recommend your salesman Jude S moment we drove away in our new Jeep we were treated with dignity and respect in all aspects of the purchase. I highly recommend your salesman Jude Sanchez for his professionalism and his attention to our desires and needs. Thank you again for a very pleasant car buying experience. Never before have we received this quality service. More
Deborah Stevens is the most professional, knowledgeable, considerate and understanding sales person I have ever encountered in my many years of purchasing vehicles. I actually enjoyed the purchase of my new considerate and understanding sales person I have ever encountered in my many years of purchasing vehicles. I actually enjoyed the purchase of my new Jeep which is a first for me. I went to Larry H. Miller because of my daughter and son-in-law who purchased a used vehicle and had the engine blow up half way across the country. Larry H. Miller stepped up to the plate and put another engine in their vehicle at no expense to the kids. I have never heard of that happening with a used vehicle before. I figured anyone who would take care of customers like that would be a good place to buy from. I wasn't wrong, as my experience at Larry H Miller Dodge, Chrysler, and Jeep was a very enjoyable experience for me. I explained to Deborah I only had so much money to work with and she went out of her way to find a vehicle that fit our needs and was within my budget. There was no pressure of any kind from Deborah as she worked on meeting my budget. Un heard of for car sales people. She understood my position of having a limited budget and still made it possible for me to purchase the vehicle of choice. I truly want to thank Larry H Miller and especially Deborah for a truly enjoyable experience from a very family oriented company. If I ever need to purchase another vehicle it will be from Larry H Miller Dodge Chrysler, and Jeep. I am going to recommend everyone I know to check you our before they purchase another vehicle. Best Regards Pat Hayes More
Tim provided fast and friendly service on my company vehicle while I was far away from home, and corrected the issue I had. The wait ws appropriate, well managed with a nice lounge area, refreshments, vehicle while I was far away from home, and corrected the issue I had. The wait ws appropriate, well managed with a nice lounge area, refreshments, and atmosphere. I would come back if in the area again for any service. Very pleased. More