Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Before buying my Jeep two days ago from Mark's Casa, I had gone to Larry H. Miller on Wyoming, and their employee Dominic had not only lost my driver's license as I took a test drive, but then he had the had gone to Larry H. Miller on Wyoming, and their employee Dominic had not only lost my driver's license as I took a test drive, but then he had the gall to tell me that he had given it back to me and I had lost it. It had fallen out of his pocket somehow during the drive, and I got my driver's license back about a week later once they cleaned the car out and found it. I would recommend Mark's Casa any day of the week over the lazy, unfriendly employees at Larry H. Miller. They lost my business, and they lost the business of everyone that I might refer to. I ended up buying my new Grand Cherokee Laredo X two days ago from Mark's Casa Jeep, and the experience was great. More

First thing, I LOVE my jeep!!! Second, Zak Ruiz was amazing.He answered all of our questions and knew EVERYTHING about the jeep. I would highly recommend the dealership. They were extremely nice and he amazing.He answered all of our questions and knew EVERYTHING about the jeep. I would highly recommend the dealership. They were extremely nice and helped me out. I do have to say again, Zak Ruiz was awesome and I highly recommend him to everyone. More

Awesome young man, Mr. Freddie Garcia.!! He was responsive to All our questions and worked with us to get what we wanted in our next vehicle.! Will recommend him to my Friends.!!! responsive to All our questions and worked with us to get what we wanted in our next vehicle.! Will recommend him to my Friends.!!! More

Mike was wonderful to work with. A friend recommended Mike and I will as well. Customer service at it's best! All of my needs were met. Mike and I will as well. Customer service at it's best! All of my needs were met. More

Moving out of state, I took my 2005 Jeep in for service. All fluids changed including differential, transmission, etc. towed the Jeep to our new home. Drove about 50 miiles and started making bad noise in x All fluids changed including differential, transmission, etc. towed the Jeep to our new home. Drove about 50 miiles and started making bad noise in xfer case. Took it to Jeep dealer and found that there was no oil in the transfer case. Called service manager at L H Miller and he laughed at me. Dealer here said it was negligent and that he would replace it if they had done it. Talked to CRC, chrysler response center, but they are useless, too. Couldn't do anything because L H Miller is "independent." found out, they all are. $1080oil change +$1500 transfer case change? Expensive experience. Never again. Caveat Emptor. Larry H. miller does not stand by its customers. Hope you don't have any issues. Forget it if you do. More

I was very pleasantly surprised at how low pressure, low stress and generally enjoyable our buying experience was with your dealership. Due to past experiences buying vehicles I have become a customer who stress and generally enjoyable our buying experience was with your dealership. Due to past experiences buying vehicles I have become a customer who does not enjoy the back and forth of auto sales. As a matter of fact that type of approach is what usually sends me out the door and on to another dealership. Our salesperson, Deb Stevens understood this and did not play games. She was open and straight forward. I cannot complement her enough. She is the second such sales person like that I had worked with that day, the other also from a Larry H. Miller owned dealership. Whatever the sales team is taught and told concerning customer service works. You have a great philosophy when it comes to customer service and seem to be able to identify and hire the right kind of person to represent you. Great Job! You have earned a new loyal customer who will recommend Larry H. Miller Dealerships to all of our friends and family. Shawn Beck More

I had a great experience when I went in to get my jeep serviced. I did an oil change as well as a recall service. The service technicians got me in right away and began work. Shawn informed me periodicall serviced. I did an oil change as well as a recall service. The service technicians got me in right away and began work. Shawn informed me periodically through my wait what they were in the process of and how much longer it would be. The service was quicker than I anticipated and everyone in the service area was really friendly and nice. I was done earlier than anticipated and was able to continue on with my day and its tasks, no interruption. I don't usually have a good experience when taking my vehicle into a dealership but this one was a great one. More

I had to be at the VA hospital within one hour. Perry met me and got me into the shop ASAP. Once in the shop Levi got right to work and everything was completed in less than 30 minutes. Kudos for Perry and L me and got me into the shop ASAP. Once in the shop Levi got right to work and everything was completed in less than 30 minutes. Kudos for Perry and Levi for a job WELL DONE. More

I had been in the market for a new van. I visited many brands and models...from Toyota Sienna to Class B vans... I then drove to Albuquerque and looked at the Toyotas, Chevrolets, Nissans and class Bs a brands and models...from Toyota Sienna to Class B vans... I then drove to Albuquerque and looked at the Toyotas, Chevrolets, Nissans and class Bs at Vantastic Vans. By chance, I stopped at your Dodge place and low and behold, I am driving the Grand Caravan. Lenny worked extra hard and SOLD ME THE VAN....great "all around" salesman. Then, as he dealt with Thomas, I appreciated Thomas' consideration on a price I was willing to pay. After I met him, he too was extra special and such an inspiration. Finally to finish it all, met Carmela to do the final paper work. She was beautiful, patient, knowledgable, professional yet so down to earth and friendly. I walked out of there after 10:00pm... They were tired but never complained and the three struck me as very loyal people. Thank you for having great employees.. More

Spencer replied to my inquiry very quickly, I told him, I did not have the time, to waste and play game, if he can make an honest deal, I will buy from, him, He showed me sevral vehicles, he knew ins and ou did not have the time, to waste and play game, if he can make an honest deal, I will buy from, him, He showed me sevral vehicles, he knew ins and outs of every vehicle, very impressive, and was honest about it. I felt his sincereity. I have never met this gentleman, or Mr. Hill. I was not hasseld or taking for granted. So that was a nice experience. Mr Hill, explained the sale transaction, while talking about our lives, so it felt nice. Why, am I talking time from my weekend, to write this, Because, we have forgotten customer service, and when we see it, we need to applaud it, welcome it and appreciate it. Thanks. More