Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Since I still haven't gotten a response or anything from anybody that works here even the GM. I'm writing this review. On November 5th I purchased a used 2019 Nissan Titan XD. I got it with the check engine anybody that works here even the GM. I'm writing this review. On November 5th I purchased a used 2019 Nissan Titan XD. I got it with the check engine light, and my salesman Michael Hart said it was just the batteries needing to be replaced but the code was for glow plugs. He said they already had the batteries, but the service department was closed at the time. 4 days later I was able to get the truck back to change out the batteries, once I got back home the same day the check engine light came back on for Glow plugs. So needing to get this issue fixed on the truck It started with me having to go out of MY way and get in contact with THERE PEOPLE because my salesman wasn't in at the time. Told me just talk to theses people. Ummmm ok?? I'll go out of my way to make sure my truck gets seen by you guys since now at this point the Michael Hart didn't care about anything to do with the truck or his customer after he sold it. So getting in contact with Jude the used car manager. Me not being mad what so ever, and being very professional at first talking to him since he had little to no idea except for the "batteries needing to be replaced" he immediately got defensive with me. Then both of use are getting mad at each other. They had nothing available for me to get a loner so my days are ticking for this 15 day 500 mile warranty! Not hearing from him for a week still calling my salesman and him still giving me the work around to contact Jude my self! Now this really shows he didn't care at all for anything relating to me and the truck at that point. So eventually on the 15th after trying with him for a week to get a loner before I take it so I can go back and forth to work, and daycare. I finally told him I'm not getting off the phone until you can help me so we can get this issue fixed with the truck and the loner before my 15 days warranty goes and I can't get it fixed. A hour later on the phone he said the next day I could come in to drop off the truck and get a loner. November 16th I dropped off the truck. It's 1 day away from being a month and haven't gotten and answers or hear ANYTHING in general about the truck back from my salesman he keeps telling me over the phone and text he's not in or busy and doesn't know and will find out the next day. The service department doesn't have anything on my vehicle either I can't get answers from anyone. I call the main number and everyone I talk to asks what's your sales guy, or his number, or his name and says he'll get back or they don't know anything about my truck. At this point Honestly I just want my original truck back the 2013 F150 Ecoboost that I traded in and the 3,000 dollars I put down on it since nobody can seem to respond to me about anything! You guys have had this truck for a month I've made a Payment on it this isn't right make it right and give me my original trade in back and my down payment I put down I will not be accepting this xx with this 2019 Nissan titan XD anymore. I will also not go out of my way to contact the GM knowing you will see this Anthony until you can give me back my original truck More

took my 2021 ram truck in for its second year of in-warranty service. they wanted to charge $500 to put back a plastic cover on the vent that fell off the back of the cab, saying it was "not covered in-warranty service. they wanted to charge $500 to put back a plastic cover on the vent that fell off the back of the cab, saying it was "not covered under the warranty". additionally, they said they had fixed the recall that i was down in Albuquerque to have taken care of, but it now transpires weeks later that they did NOT do the recall, just ordered a part. i have been told the part cannot be sent to Santa Fe (which is much nearer to me) so i can get the recall taken care off there. so basically i drove all the way to Albuquerque to waste time and money. there is nothing good to say about this dealership. NOTHING. it's a total run around dealing with them. i have had service reps hang up on me. i have been belittled in the store. misogyny runs rife in this place, you'd better be a 6 foot dude else it's a hopeless cause. my learning experience from this charade is NEVER NEVER NEVER get an extended warranty. the original warranty is a total joke, so who would care about extending it. just about everyone i talk to who has dealt with Larry H Miller says it's a xxxx show. do yourself a favor and go somewhere else. More

I had my two front brakes replaced and I have to take them in a couple of times cuz they were squeaking. But they took care of me change the brake pads. And Jordan the assistant manager took care of me them in a couple of times cuz they were squeaking. But they took care of me change the brake pads. And Jordan the assistant manager took care of me More

Had great service with the financial assistant from Zachary Ruiz. Easy to talk to and helped us understand what we needed to know. Will be sending my family and friends to this dealership and hope they Zachary Ruiz. Easy to talk to and helped us understand what we needed to know. Will be sending my family and friends to this dealership and hope they have the same service we did with Zachary. More