I am been on the hunt for a car for the past month. I have been from dealership to dealership multiple times a week and this dealership was by far my worst experience. I live in Sandy and called in to ask if they had select cars that I had seen on line. I spoke with Jose Felix and he verified that YES they had the car I was looking at. I drove 55 minutes to Riverdale after work and when I got there I was greeted by Jose who immediately said, "What do you guys need?" As if he were annoyed we were there. Another sales associate asked me if they could help and Jose said, "it's my appointment I got it." We waited another 10 minutes. He then brought me the Sonata keys and walked me out to a beat up Sonata that was NOT the picture I had seen online. (at least he had pulled it up front for me before I got there.) I asked if this was the car I called about and he said, "Oh no, that was just a model. I should have told you on the phone." I was angry because I had taken the time to drive up when this wasn't even close to the car I looked at online. Color was different, interior was a completely different layout, no Bluetooth, holes in the hood of the car. I took it on a drive anyway, having high hopes that maybe it would work out anyway and the breaks didn't work and it was extremely jolty. I took it back and asked for any other options in my price range. Jose took me to a few other cars, two of which reeked of cigarette smoke. He never ONCE asked me what I was looking for, what I didn't like, what I did like and etc. He just gave me the keys and walked away. I took the second car on a test drive and had several issues. I told him I didn't like either car and he said, alright see ya. Seemed as if he cared less whether I got a good, reliable car or not. SO frustrating and disappointing.