Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Our 2-month-old new truck was stuck in park. Called Andy in Service and was told to call the tow company listed in the owner's manual. The tow company said they couldn't tow it for free because Chrysler's p in Service and was told to call the tow company listed in the owner's manual. The tow company said they couldn't tow it for free because Chrysler's policy was that if it was stuck in park, the owner had to pay and then request reimbursement from Chrysler. I called Andy back and told him the situation. He said he would contact them but in the meantime, he gave me a local company to tow it instead (for free). They were prompt and courteous with their pick-up. Andy called to say there would be a delay in fixing the truck because the part was hard to find and would have to be ordered from Denver. It came in and the Service immediately fixed it and we were able to pick it up after hours the day it was done. Andy was extremely helpful in resolving the problem with the towing and very good about keeping us informed as to the status of our vehicle. Also I appreciated being able to pick it up after hours because of my husband's work hours. Thanks to everyone in the Service department that helped with this repair! More

Sales understood what I was looking for and worked hard to find the right vehicle for me. Service department is great with friendly knowledgeable people. to find the right vehicle for me. Service department is great with friendly knowledgeable people. More

Andy was not very friendly, detail-oriented, and thorough and was slightly argumentative, as usual. In the end, he did take care of us, but is lacking in friendly customer service. In addition, we h thorough and was slightly argumentative, as usual. In the end, he did take care of us, but is lacking in friendly customer service. In addition, we have had to repair, replace and deal with the problems of the rotors on our Chrysler Town & Country too often, replaced twice, and the car only has 27,000 miles on it. In addition, I brought the car in two months ago for the same problem and it was not addressed and now we had to replace. Perhaps we could have avoided it. However, we are satisfied with the work. More

The staff, the managers, and the salesman were very professional.Questions were quickly answered and advise that made sense led me to the vehicle I leased. The dealership will be very convenient for se professional.Questions were quickly answered and advise that made sense led me to the vehicle I leased. The dealership will be very convenient for service as well. More

everybody was willing to answer all my questions, and sean worked with me to give me the best prize he could..i love the car. sean worked with me to give me the best prize he could..i love the car. More

My experience with this dealership has been over a span of 3 or 4 years; I'd looked at buying a new dodge truck in 2008, but at the end of the day I just wasn't comfortable spending the money. The sales p of 3 or 4 years; I'd looked at buying a new dodge truck in 2008, but at the end of the day I just wasn't comfortable spending the money. The sales people and managers did not make me feel like I had wasted their time, which solidified my opinion then, that when i was ready to purchase again, I would definitely be back. I returned a few times over the next couple of years to browse, and see what might strike my fancy, and again, the staff were great at showing me what I wanted, and answered all of my questions and never made me feel like I was wasting their time if I wasn't ready to purchase. After searching high and low and researching all makes and models, I was ready to purchase this past week. I returned to LHM Dodge, and was fortunate to havee John Durfey be the salesperson to approach me. Since we're talking LHM here, I would like to say that John is a sales pro, in the same sense, that John Stockton was a pro. Smooth, efficient, low profile, and effective. He was always attentive to what I felt I was looking for, answered all of my questions, and mitigated every test drive I wanted to make. When the time came, he transitioned my needs to the sales manager, Nick who was just as impressive, but still stood on the wing waiting for whatever I may need. Nick and Mike (finance) got me everything I asked for and more, to make the deal as beneficial to the both of us as I think was ultimately possible. Great experience, I would(and have) recommend(ed) this dealership, and these folks to any family and friend that asks me about my gorgeous new Dodge! More

I wanted some larger tires and wheels for my 2011 Ram 1500 along with a leveling kit. I had been shopping the competition because I had no idea the dealer offered this type of service! I always figured t 1500 along with a leveling kit. I had been shopping the competition because I had no idea the dealer offered this type of service! I always figured the dealer was the evil place you took your truck when no one else could fix it! I was in to get an oil change, and asked service some technical wheel questions of Chris in service at which point I was directed to Jake in parts. Not only was Jake able to easily answer all the questions that the competition could not, but he surprised me by beating my next lowest price for the tire-wheel-lift package by nearly $500! Unbelievable! I ended up with exactly what I wanted without the compromises the competition was telling me i'd have to make for considerably less money! Due to the great communication skills of the staff, and the excellent, knowledgeable service I've had to date at LHM Dodge, I've decided the dealer is the only entity, other than myself, that gets to touch my truck! Thanks Chris and Jake! More

As stated in my first review, my vehicle was not washed when returned to me. However, when I get my 2004 GMC Serria serviced at Jerry Seiners GMC they always return the vehicle washed. I would suggest th when returned to me. However, when I get my 2004 GMC Serria serviced at Jerry Seiners GMC they always return the vehicle washed. I would suggest that you raise your level of service to theirs. More

We purchased a Dodge Caravan sight unseen. We shouldn't have done this, but our salesman went through the list of features associated with the vehicle, which was located on another lot, and we felt confide have done this, but our salesman went through the list of features associated with the vehicle, which was located on another lot, and we felt confident from what he told us that we knew what features the vehicle had didn't have. While we were waiting for our credit to be reviewed, Michael offered us some additional accessories to be added to the van. One feature he offered was "runners" to be added to the sides of the vehicle. We asked him what runners were and why we would want them. He explained, and we told him "no" we didn't want them. Well when we came back a few hours later to pick up the vehicle, it had runners. Michael told us that we were lucky, that our particular vehicle came with runners already added. We thought they were ugly, and soon came to realize that they were a real nuisance in trying to get in and out of the van. I approached Michael the next morning with our concern about the runners. I wondered if they could just be removed, but removing them meant adding a differnt part in its place. Michael suggested that we could possible remove the parts from another vehicle on their lot with the same color, that was currently being loaned out for the Utah bike tour, and trade it with the parts from our vehicle. This seemed like a great solution, but I was told that we would have to pay for the labor. I don't think the fact that the van came with runners was our fault. Therefore, I don't think we should have to pay for the labor. We would not have purchased the vehicle if we had known it came with runners. Right now we are dissatisfied customers, frustrated and not sure what to do. More

I had a wonderful experience with LHM Dodge. Everyone I worked with was friendly and knowledgable. I had considerable trouble with a different dealership and tried LHM Dodge and have found a new home for worked with was friendly and knowledgable. I had considerable trouble with a different dealership and tried LHM Dodge and have found a new home for newvehicles and prompt service. Good work to all who helped me out! More