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Larry H. Miller Chrysler Jeep Dodge Ram Sandy
Sandy, UT
2,522 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Sandy is a new and used car dealership offering a full lineup of Chrysler, Jeep, Dodge, and RAM vehicles serving customers in the Salt Lake City and West Valley City area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Jeep, Dodge, and RAM parts and Chrysler, Jeep, Dodge, and RAM accessories. Visit our website for Chrysler, Jeep, Dodge, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
Come in and say "hi"! We're located at 10905 Auto Mall Drive in Sandy, UT.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,522 reviews
August 26, 2016
Service Quick no hassle service. Brought Durango in for oil change and weird sound in suspension area. They figured it out quickly and ordered part to be put Quick no hassle service. Brought Durango in for oil change and weird sound in suspension area. They figured it out quickly and ordered part to be put on at a later day. thanks More
by Durango man
Employees Worked With
Marco Diaz
August 26, 2016
Great Service Work completed as requested and on time. Appreciated the ride back to the dealership from my work to pick up the car and the explanation of the work Work completed as requested and on time. Appreciated the ride back to the dealership from my work to pick up the car and the explanation of the work preformed. More
by tkpreece
Employees Worked With
Larry
August 25, 2016
Very pleased! They were not pushy, they did all they could to get me the best deal they could, and I really enjoyed working with them. Plus I got my dream car so th They were not pushy, they did all they could to get me the best deal they could, and I really enjoyed working with them. Plus I got my dream car so thats great! More
by jwar25
Employees Worked With
Colby (I don't know his last name), Nic Edwards
August 17, 2016
VERY bad service experience, hate being lied to Details, 40+ miles and half a day wasted On 8-4-16 I brought my truck in for two items mainly and asked to have new wiper blades put on also while Details, 40+ miles and half a day wasted On 8-4-16 I brought my truck in for two items mainly and asked to have new wiper blades put on also while I had it there. Below is my input from my experience. I was told the Air Conditioning was good and there was no exhaust leak, I walked to the parts department with service writer as he was telling me this as I made it known I was not happy, and bought my wiper blades. He said he could get someone to put the blades on but I told him no, I was done I tested my truck A/C today (08-09-2016) @ work with calibrated Raytek Noncontact thermometer, the same one used to test commercial aircraft systems.. OAT was 91* and prior to starting a check of the interior of vehicle drivers seat back was 115* , laser temp probe pointed directly at dash A/C vents temps were 115*-117*.. I started vehicle and had A/C on MAX cold & on recirc and doors closed, after 4 minutes temp readings at same locations (A/C dash vent outlets) were 64*-62*... Quite different from the readings I was told they got at Larry Miller, Sandy, UT. I think I was told they got 40 something temp readings.. Then I retested it again (08-10-2016) @ work. OAT was 76* and seat back read 91* and vents read 63*-64*.. after 4 minutes the vents read 51*-52* and seat back 78* ... Never did get any 40* readings and 4 minutes should be sufficient time I would think. Is that standard cooling for a 2015 Dodge truck? It takes forever to cool down the interior. Do you call that sufficient cooling? I also brought it in for an exhaust leak that I hear more and more as time goes on. After I first got the truck it would last just for a couple seconds after starting in the cold mornings but has progressed to where it will do it during the day. I get to work @ 4:30AM and when go home at 3:30PM I can hear exhaust leak for about 3 seconds even during the summer. I was told the noise was the lifters? So at 8126 total miles its normal to sound like a diesel at start up? My wife has even commented on it more than once. Well if hydraulic lifters I would say they are bleeding off after the engine is shut down, not good... Then if solid lifters then need adjusting, but I seriously doubt there are solid lifters in any new engine today.. Does this sound reasonable to you?? I have been turning wrenches for about 40 years, motorcycles, drilling rigs, heavy equipment, coal mine, service station, auto dealership, and now Commercial Aircraft.. I know what an exhaust leak sounds like... I was told there was no exhaust leak but that he had tech check all bolts and even header bolts. Now if they checked all bolts visually only, the job was not done right, but if a wrench was put on the bolts to ensure they were tight (looking at the bolt heads I wonder about that) he had to verify EVERY bolt was unable to get any turn of a wrench in tightening it... Also note, my apt was for 11:00 AM and I brought the truck in almost 1 hour early to let it cool.. I have a very good picture of a clean exhaust pipe connection with a large amount of black exhaust leaking out from the NON-EXISTANT exhaust leak The long and short of it is, don't treat me like I'm an idiot.. Kasey O'Connor More
by Nothappy
Employees Worked With
Unknown
August 15, 2016
Bait and switch Received an online quote for a car with several emails back and forth with one salesman. Go to the dealership and test drive the car. I love it and wa Received an online quote for a car with several emails back and forth with one salesman. Go to the dealership and test drive the car. I love it and want the car. Fill out the credit check form. They come to me with an estimate for my trade in, $4000 below blue book trade in value. And......... Then I'm told there was an error in the email and the car is actually $10,000 more than I was quoted. They "work with" me and are willing to give me $1000 more for my car and $1000 less for the new car. Still $12,000 different than what I was expecting. They apologize for the error and say he sent out the email with the incorrect number to 3 other people and he was able to find all of them another car they were happy with. My concern is he had a week to correct the number with me and never did. Seems like bait and switch to me since he did it to 3 other people that week. Also, I could buy the next higher trim for the price they wanted to charge when I was there. I will not go back. More
by Vincent
Employees Worked With
Brad Malmgren
August 04, 2016
Friendly and efficient Dealings were positive and sales group worked to assist in a quick effective way. I was happy with the way we were treated, the overall transaction w Dealings were positive and sales group worked to assist in a quick effective way. I was happy with the way we were treated, the overall transaction was quicker than some I have been involved with in the past. The worked with me on my trade in and found me a better interest rate for the loan than I had researched. The vehicle was immaculately detailed and ready to go when we were finished. And wow, the vehicle had a full tank of gas! First time I have purchased a vehicle with more than a few gallons of gas. We met other staff members and even spoke with a gentleman that was doing the final detailing. Overall very pleased and would definitely go back and recommend others to use this dealership. More
by CopperT
Employees Worked With
Brad Malmgren
July 31, 2016
Disappointed, they canceled a written agreement We found a used minivan available from this dealership. We live out of state so we sent an email with what we could afford to pay for the car and they We found a used minivan available from this dealership. We live out of state so we sent an email with what we could afford to pay for the car and they responded in writing saying that they would accept our offer. This email was from Jim Jackman who claimed he was a manger. We had some people who lived in the area go take a look at it. They then took my credit card information in order to take a $3,000 deposit to hold the car until we could make arrangements to travel there and get the car. About 30 minutes later I get a call from Jim Jackman saying that he could no longer sell the car for $10,000. He said he didn't realize there was a service expense of repairs that they had already done of $1,800. He goes on to say that he can only sell the car for $11,800. And that it is his boss who is telling him this. I don't know why he promissed me in writing that he would sell it at $10,000 and then once they take my credit card information, all of the sudden he has a boss that won't let him?? Very frustrating. Not sure what happened and why they went back on their word. More
by Chad
Employees Worked With
Jim Jackman
July 31, 2016
Taking care of business They are always helpful and polite. It is very busy when you get there but they have a nice area to relax or a shuttle bus. Most of the time they are They are always helpful and polite. It is very busy when you get there but they have a nice area to relax or a shuttle bus. Most of the time they are done quick enough to just stick around. But this time we took the shuttle to the mall. Like most repair places it takes time to get the job done. The area to rest is very important. It is always clean and the kids like the hot choc. More
by C W Broadhead
Employees Worked With
Do not remember names
July 28, 2016
Happy afternoon at the car dealership They had an inventory of a hard to find vehicle. They were a knowledgeable staff with excellent customer oriented service. We felt important and the They had an inventory of a hard to find vehicle. They were a knowledgeable staff with excellent customer oriented service. We felt important and they were happy yo assist. We got a far price for our trade in. They even provided us with a longer vehicle for the night while they got they completed the standard checks off a new vehicle of the truck. It was an excellent experience. We will certainly be back the next time we are looking for a car/truck. More
by Newer15
Employees Worked With
Chris, Jim Jackman
July 24, 2016
They are a bunch of liars. They are horrible people who scam I am a young mother who just bought a new vehicle from them. My salesman was awful. His name was Sal. He was a horrible person. I could tell he didn't I am a young mother who just bought a new vehicle from them. My salesman was awful. His name was Sal. He was a horrible person. I could tell he didn't care about me at all and just wanted to sale me a car. I think this whole dealership is corrupt. I wouldn't recommend this dealership to anyone!!! More
by N8olson
Employees Worked With
Salman
