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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,142 Reviews
Call Service Center (801) 590-0465

1,142 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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January 12, 2025

Took my car in for diagnostic - I was told 2 days it took 1 month More

by Prime77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I’m really sorry to hear that your diagnostic visit took so much longer than anticipated. Waiting far beyond the expected timeframe can be incredibly frustrating, and I apologize for the inconvenience this caused. Your feedback about communication and timing is important, and I’ll ensure it’s shared with our team so we can make improvements. If we haven’t already reached out to you, please contact me directly so we can discuss your experience further and work to make this right. - Steve Massey, General Manager, (801) 553-5910

January 11, 2025

This dealer is one of the best ones I have ever worked with. The advisers and the techs are very knowledgeable and they went above and beyond to get my car fixed. More

by Lucian A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ralston
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Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for leaving us a 5-star review and for choosing our dealership for your automotive needs! We're glad to hear that our team was able to provide you with the level of service that you expect and deserve. It was a pleasure doing business with you, and we hope to see you again soon!

January 11, 2025

Here are my ratings: First, I want to thank Advisor Brandon Ralston for his advice's and gentleness. He listened carefully and kindly took care of the issues in my car. I really appreciate his manner. More

by aorome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Ralston
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Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're glad to hear that you had a positive experience at our dealership and that our team was able to assist you in a friendly and professional manner. Thank you for choosing us for your automotive needs and we hope to see you again soon.

January 10, 2025

Dealership is clean and well represented. Service area was organized and all employees seemed very engaged! Service manager Chris was amazing and so was MJ More

by trileynichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ 5 stars as well
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Jan 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your feedback is greatly appreciated. Our goal is to make each customer's experience as enjoyable and satisfying as possible, and it's wonderful to hear that we were able to achieve that for you. We hope to see you back soon for all your automotive needs.

January 07, 2025

Fast and easy, nice people. I don't mind waiting in the lobby with snacks and drinks available. More

by brunstock8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 09, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We appreciate your kind words and are overjoyed to hear about your experience at our dealership. Our team works tirelessly to provide a memorable and personalized process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

January 07, 2025

It’s took 6 hours to replace a microchip. I believe is too long. I had to miss an appointment at 5:00 pm. I had my truck there at 10:45 -5:30. More

by Lisa T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 09, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

January 03, 2025

Got my new truck’s first oil change today. The service department did a great job. I appreciated their guidance through the process which took about 45 minutes start to finish. The waiting roo More

by JoelW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

January 02, 2025

They are great taking care of me and problem I have on vehicle and getting the work done in a time manner. They are a great dealership to work with. More

by mikenam3t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

January 01, 2025

They did all the work that needed to be done and took care of my car More

by NewJeepGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cordova
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Jan 03, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your kind words are truly appreciated. Our team works hard to provide a personalized and enjoyable experience for each customer, and it's wonderful to know that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

December 31, 2024

Service issue with my Ram pickup while visiting from Wyoming on 12/30/24. Eric quickly addressed a software issue and had me back on the road before noon. Thank you. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 02, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!

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