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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,164 Reviews
Call Service Center (801) 590-0465

1,164 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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December 25, 2024

Carter was an absolute amazing customer service technician. He kept me informs at all times even on Christmas Eve More

by Jasonimport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Report | Print
Dec 27, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you so much for the kind words and the 5-star rating! We're glad to hear that our team was able to provide you with the level of service that you expect and deserve. It was a pleasure doing business with you, and we hope to see you again soon!

December 24, 2024

Very satisfied. The work done was excellent. The cost of the needed part was surprisingly More

by greg-rutledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

December 22, 2024

Poor service department scheduling. Plan on leaving your car for days to be repaired. I scheduled my appointment a week ahead for 7AM. They never let me know they couldn’t even diagnose More

by bretthollberg
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Ralston
Report | Print
Dec 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Steve Massey, General Manager, (801) 553-5910

December 20, 2024

They did not fix my car the first time I went there the second time was even worse trying to say they didn't make a mistake and they did. IT WAS AN AWFUL EXPERIENCE!!!!!! More

by lisagallegod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carter
Report | Print
Dec 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that despite our best efforts you’re still dissatisfied with your experience. I understand your frustrations and wish that things had gone differently that would have led to a more positive conclusion.

December 19, 2024

I bought a Wagoneer out of state and wanted to find a reliable place to do maintenance - this isn’t the place. Not honest, unorganized, unreliable More

by Jeeps
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His name was Chris
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Dec 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Steve Massey, General Manager, (801) 553-5910

December 16, 2024

Awesome service by the service advisor! Kept me informed and answered all my questions along the way. More

by russ.connely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for choosing our dealership for your automotive needs, and for leaving us a 5-star review! We're glad to hear that you were happy with the service you received and that our team was able to assist you in a timely and efficient manner. We appreciate your business and look forward to serving you again!

December 13, 2024

Brandon is wonderful. The dealership seems disorganized as a whole with some poor communication within, but my service with my personal Jeep technician, Brandon, was great More

by hopetwocheer@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Service Department
Report | Print
Dec 20, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

December 08, 2024

Great customer service Friendly and welcoming Isaiah does a great job Make sure he gets a raise More

by dave.simon261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your experience with us. Our team is dedicated to providing top-notch customer service, and it's great to hear that we were able to meet your expectations. We hope to see you soon for all your automotive needs.

December 07, 2024

No communication from the Service Advisor. No response to text, email or voicemail. Receptionist took the time to track down the vehicle and let us know we could pick it up. More

by K S
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Ralston
Report | Print
Dec 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for reaching out. We want all our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Steve Massey, General Manager, (801) 553-5910

December 07, 2024

Thoroughly explained options. I have brought my vehicles here many times and will continue. Thanks! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your glowing review. Our team works hard to provide a personalized and memorable experience, and it's great to hear that we were able to achieve that for you. We hope to see you soon for all your automotive needs.

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