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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.4
748 Reviews

748 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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June 12, 2024

Brandon took care of everything and made sure everything was completed on my service. From the moment I pulled in it was like they knew who I was. I will be scheduling my next service with them More

by Trent nokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

June 10, 2024

We are return customers…and for good reason. They find the issue quickly and keep you updated on the progress through a link they text. You can approve or skip services listed. Love it here. More

by linabobeena721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Johnson
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your kind words are truly appreciated. Our team works hard to provide a personalized and enjoyable experience for each customer, and it's wonderful to know that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

June 10, 2024

Every time I come to this dealership I am told something different. My brand new 2024 jeep still has yet to be fixed and I bought Black Friday 2023. We were lied to upon buying it, and they give you the run More

by robyn.hinson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name-but 3 stars
Jun 14, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Robyn, I'm sorry to hear about the ongoing issues with your Jeep and for any inconsistent communication you've experienced. This is not the level of service we aim to provide. Thank you for bringing this to our attention. If we haven't yet spoken directly, please reach out so I can assist in getting this resolved for you promptly. - Steve Massey, General Manager, (801) 553-5910

June 10, 2024

Not a good experience. I had a Check Engine light on and brought it into the dealership to get diagnosed. Colin mentioned it would take up to 48 hours for a diagnosis, but More

by CoryL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Rees
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Cory, I'm sorry to hear about your disappointing experience with your Jeep diagnosis and repair costs. It's clear that we did not meet your expectations in terms of communication and providing alternative options. If we haven't discussed this already, please reach out to me directly so we can review your situation in detail and work towards a satisfactory resolution. Your feedback is important to us. - Steve Massey, General Manager, (801) 553-5910

June 10, 2024

Good service today. My renegade is running much better after the oil change and tire rotation. Thank you for the service. More

by l.nelsen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Rees
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

June 10, 2024

I’ve been going to Larry Miller now for over 20 years. The service has always been excellent. Today was just an oil change, but the customer service team worked me into the schedule and Got me out in no t More

by guydefa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your kind words. Our goal is to provide an unforgettable and positive experience for each customer, and it's great to know that we were able to do that for you. We hope to see you back soon for all your automotive needs.

June 06, 2024

I had several things I have done and they took care of all of them and make sure I know who to get ahold of in the future. More

by evtbarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're so pleased to hear that you had a positive experience with our dealership! Providing top-notch customer service and quality work is our top priority, and we're thrilled that our team was able to meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

June 06, 2024

Been coming here for years love the service. Thank you Brandon Ralston & Nathan Todd. Excellent Service! More

by Beckyluvspurple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ralston and Nathan Todd
Jun 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're happy to hear that your experience at our dealership was positive and that our team was able to assist you in a timely and efficient manner. Thank you for choosing us for your automotive needs and we look forward to serving you again in the future.

June 06, 2024

Staff was very efficient friendly and fast my needs were met in every way possible More

by jesikev19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 08, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We appreciate your kind words and are overjoyed to hear about your experience at our dealership. Our team works tirelessly to provide a memorable and personalized process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

June 06, 2024

Set appointment for 0745 for a simple oil change. At almost 0930 my truck was still not in the shop. Told them to bring me my truck and cancel the oil change. Why schedule appointments if they are n More

by kfiedler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Rees
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Steve Massey, General Manager, (801) 553-5910

Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Steve Massey, General Manager, (801) 553-5910

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