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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,131 Reviews
Call Service Center (801) 590-0465

1,131 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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September 22, 2024

I really love how they take care of business. .very friendly keeping you updated on what their doing on your vehicle. I definitely will keep bringing my Jeep to the best dealership in the state an More

by Jeep Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Malmgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your review with us. Our team works hard to ensure each customer is satisfied with their experience, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

September 21, 2024

I had an oil change scheduled showed up 30 min early ant it took 2.5 hours to be done. More

by Scottliefting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Steve Massey, General Manager, (801) 553-5910

September 21, 2024

Service was great, paying $470. 00 for a battery is ridiculous. I really wish someone would audit my bill. I really prefer that you guys do the work but it's getting to the point wet More

by rblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get her name.
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Steve Massey, General Manager, (801) 553-5910

September 21, 2024

They are very quick, informational and did a great job communicating with me about my vehicle. More

by nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Ralphs
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive feedback means a lot to us. Our team strives to create a personalized and satisfactory experience for each customer, and it's great to hear that we were able to do that for you. We hope to see you back soon for all your automotive needs.

September 21, 2024

I was quoted an hour and forty minute wait time. This ended up being almost two and a half hours for an oil change. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forte
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution. - Steve Massey, General Manager, (801) 553-5910

September 20, 2024

Great and punctual service - our advisor was awesome and keep us informed throughout the service timeframe More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ in service
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Sep 22, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for choosing our dealership for your automotive needs, and for leaving us a 5-star review! We're glad to hear that you were happy with the service you received and that our team was able to assist you in a timely and efficient manner. We appreciate your business and look forward to serving you again!

September 20, 2024

Our vehicle had the engine light come on. We had it towed there to get a diagnostic test, and possibly fixed. Although they were thorough with the test, the pricing unfortunately was not in o More

by TT0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 22, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team was able to provide you with the assistance you needed and we look forward to serving you again soon.

September 20, 2024

The service advisor was really helpful in getting my Toyota serviced. The woman was really helpful, however I don’t remember her name. More

by mrees512mrees51:
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

September 20, 2024

Great job Isaac did a good job very helpful and and professional One day, drop off and pick up More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

September 20, 2024

Service advisor David was top notch. Thank you for taking care of my jeep jlu. More

by oxide_acute.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tognarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Goodwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

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