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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,164 Reviews

1,166 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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August 31, 2024

It took more than an hour for a simple oil change; and then the technician forgot to reset my dashboard data. I had to drive 17 miles back to the dealership to get it reset. Because I’ve had good experien More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your glowing review. Our team works hard to provide a personalized and memorable experience, and it's great to hear that we were able to achieve that for you. We hope to see you soon for all your automotive needs.

August 31, 2024

Great and fast service. Very detailed! On on everything including the oil change its self More

by Naiasau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

August 30, 2024

Service advisor Michael has outstanding customer service. Brought Jeep in for service and there was an issue with billing. Michael went over and beyond to fix it!!! If you want great service and quality serv More

by johnathanmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive feedback means a lot to us. Our team strives to create a personalized and satisfactory experience for each customer, and it's great to hear that we were able to do that for you. We hope to see you back soon for all your automotive needs.

August 30, 2024

Very slow. Said it would be 90 minutes. Took twice that long. Did not reset maintenance on car Has to return car to reset. Other than that the car was service More

by Deeraynielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Steve Massey, General Manager, (801) 553-5910

August 29, 2024

My basic service allegedly took 2 hours and 15 minutes. For 20-30 minutes I was watching the website. It kept saying ‘final touches’ in progress. When I gave up and went to get information, Mark said he t More

by Jgood5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

August 28, 2024

Erik in service, (and Alex-Finance Mngr), took the BEST care of my problem that another dealership created! Thank you for your integrity and going above and beyond even so I had a vehicle for work while yo More

by kerrienniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Aug 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

Aug 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

August 28, 2024

Excellent service ! On-time and great service! Mike was very knowledgeable and answered all my questions More

by Kent Sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kerekes
Aug 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive review means a lot to us. Our goal is to provide the best customer service and a seamless process, and it's wonderful to hear that we were able to do that for you. We hope that you will come back to see us soon.

August 26, 2024

Always done well and quickly would com back for service and recommend to others 10/10 More

by Samthedragonwarrior1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're thrilled to hear that you had a positive experience at our dealership and that our team was able to assist you with your automotive needs. Thank you for choosing us and we look forward to serving you again in the future.

August 26, 2024

I wish we had been greeted and helped in a more timely manner, but after we were greeted we had a good experience. Service was quick and I appreciated the phone call telling me they were finished. I also More

by mariah.higgins1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're thrilled to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your business.

August 25, 2024

I like coming to get my vehicle serviced here but I feel that they need to work on better system of ongoing status of vehicle progress in services to be done. I get it they are busy with other people on the More

by Construction Tal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Forte and Brandon Ralston
Aug 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for choosing our dealership for your automotive needs and for trusting us with your vehicle. We're pleased to hear that our team was able to provide you with the assistance you needed and we hope to have the opportunity to serve you again in the future.

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