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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,175 Reviews

1,175 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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May 16, 2024

Excellent service, attention, cordial and efficient staff. I highly recommend this dealer. Servicio garantizado y muy eficiente. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
May 22, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your review. Our team is dedicated to providing an unforgettable experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

May 16, 2024

I have only dealt with the service department. Their customer service is the best. They were friendly, helpful, honest and efficient. More

by DD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rees
May 22, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

May 15, 2024

I was met at the dealership by Austin where he promptly arranged for my car to be taken back for its service we were at the dealership for about 45 minutes and were notified our vehicle was ready, when any More

by gka2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

May 15, 2024

Did a great job with my service and oil change. I will be coming back. More

by troyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 17, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for the 5-star rating and for choosing us for your automotive needs!

May 15, 2024

MJ did a great job. Great service comes down to great employees. Give him a raise. More

by adam.h.tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
May 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your kind words. Our goal is to provide an unforgettable and positive experience for each customer, and it's great to know that we were able to do that for you. We hope to see you back soon for all your automotive needs.

May 15, 2024

Very clean dealership. The service department is always a great and fast experience. Highly recommended bringing your vehicle for any maintenance More

by Carlowsp310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is truly appreciated. Our team is committed to making sure each customer has a positive experience, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

May 14, 2024

As in the past- I find the service dept very efficient and convenient to deal with! From the check-in for service to the explanation of work that was done and checking out/payment was easily completed! More

by pthackerwhnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

May 14, 2024

It took 2 hours for an oil change that was scheduled for 8:00am. That should have only taken 1 hour. You need to schedule less appointments or don’t take people that’s show up at 7:00 with out an appointmen More

by cory24smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rees
May 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Cory, I apologize for the delay during your service visits. Please feel free to reach out to me directly so we can discuss any further concerns you might have. I appreciate your patience and I look forward to resolving this matter. - Steve Massey, General Manager, (801) 553-5910

May 14, 2024

The service center was accommodating and accurate on their two hour time estimate for my oil change. it was easy to make an appointment over the phone. More

by kjersty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 15, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to hear about your positive experience at our dealership. Our team works hard to make sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

May 13, 2024

This dealer use to be great, my family has been purchasing/servicing our vehicles there for the last 20 years. But my latest experience was far below satisfactory. I was scheduled for an oil change More

by Dallinostler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Rees
May 15, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Dallin, I'm truly sorry to hear about your recent experience and the lack of communication you faced. This is not the level of service we aim to provide. I appreciate you bringing this to our attention, and I would like to make it right. If we have not yet discussed this personally, I encourage you to reach out to me directly so we can address and rectify the situation promptly. - Steve Massey, General Manager, (801) 553-5910

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