Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
Sandy, UT
698 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
I came in to have my daughter's car cleaned to remove stains because I do have the Century upholstery coverage. The stains were removed but, if the person had looked at the whole carpet area after clean stains because I do have the Century upholstery coverage. The stains were removed but, if the person had looked at the whole carpet area after cleaning he would have noticed the edges of the doors were dirty(I did point this out to Larry when I left it). I found dirt stains still on the driver side and the rear driver side that needed to be redone after I paid and was ready to leave. They did take care of it rightaway and the wait was not long after finding this but, I was ready to leave and go on to my afternoon appt downtown and ended up running late. I had allowed plenty of time (from 11:15 a.m. until 3:00 p.m.) but, had to wait. I gave a "good" experience on service because there was not a problem to fix it but, "great" would have been earned if it was noticed before I noticed it. Also, it would probably would have been better if the person who brought the car to me just let me inspect it before I left and could have just made the adjustment. Instead, he left and gave me the key and then I walked over to inspect it and then have Larry Larsen come out and check out the spots. If Larry would not have been in the cubicle, I would have had to wait for him and then go to the cashier, etc. I am glad he was in. Just a suggestion to allow customers to check it BEFORE leaving. Also, I am very grateful for the ride BACK to the dealership to pick up my car, I know this is not a service your provide but, I was at the theaters on a hot day and could not walk it. I don't know anyone in that area who could have given me a ride so, I probably will have to go to a dealership downtown or in Murray because I can get around there. My husband works in Murray, and well downtown has all kinds of access. More
I thought the service was excellent, however now I have a check engine light on. I cycled my key three times to get the code and it is reading P0601 which means Bad PCM. So I think you sold me a bad part check engine light on. I cycled my key three times to get the code and it is reading P0601 which means Bad PCM. So I think you sold me a bad part More
I enjoy being able to make an appointment. 3 times before, I couldn't because I was just getting an oil change and the service reception said they don't make appointments for oil changes. My previous before, I couldn't because I was just getting an oil change and the service reception said they don't make appointments for oil changes. My previous oil changes had all taken over two hours (bad coffee, uncomfortable chairs, flickering tv reception) enough said. This time I was actually offered the shuttle when Larry came out and informed me that they needed some parts from another shop. Even though it took a while to complete the repairs at least Larry came out in a timely fashion to tell me. Unlike the first time I was there and a winch broke and everyone allowed all us customers to wait without informing us of what happened. I was very pleased with my visit this time. But I still recommend a new coffee maker, blech. Oh and you should have wifi for us tech geeks who dont mind waiting if there is Internet available. Also that time that the winch broke, I had complained and asked why it was taking so long (before I knew the winch broke) and the service manager (skinny dark blonde younger guy) had the xxxxx to ask me to give him a 10 on the CSI survey. Lol I work for Chrysler CAC and I just about laughed in his face. More
This dealership and service is a definite 10 and cannot be out-done by ANY other car dealer. We had searched at least 10 dealerships before finding L H Miller Chrysler/Jeep/Sandy online. We attended a be out-done by ANY other car dealer. We had searched at least 10 dealerships before finding L H Miller Chrysler/Jeep/Sandy online. We attended a "JAZZ" game, saw an add, went online and decided to come in to the Sandy showroom. Best dealership, Best Salesman, Best car we ever owned. In a word.....L.H Miller Chrysler/Jeep, Sandy is "GREAT". More
I am happy to share my experience with you. My service advisor Chris Reynolds has always been so good to me and my family. Every time we come in he always greets us with a friendly smile. He is always s advisor Chris Reynolds has always been so good to me and my family. Every time we come in he always greets us with a friendly smile. He is always so knowledgeable and helpful in getting whatever needs to be done, done. The cost of repair is always fair or better price than I could get elsewhere. But the speed in which things get handled and the knowledgeable technicians, far surpass price. Service is more important to me than a few dollars. And I am always pleased with how I am treated at LHM. More
I came in for normal service and as always was treated in I came in for normal service and as always was treated in a first rate manner by all employees of this dealership. That is why my last five (5) I came in for normal service and as always was treated in a first rate manner by all employees of this dealership. That is why my last five (5) vehicles have all been purchased at this dealership and I always have all my service work done here. Over the last twenty (20) years or more I have always been treated fairly and in a very professional and friendly manner by everyone associated with Larry H. Miller Chrysler Plymouth Jeep. More
I ENJOYED COMING IN FOR THE OIL SERVICE & THEY WERE VERY RESPONSIVE...MIKE RICH...VIC...WADE & RANDY GILES WERE HELPFUL GETTING THE FINANCING SET UP AND THEY MADE ME FEEL WELCOME AND MIKE RICH FOUND TH VERY RESPONSIVE...MIKE RICH...VIC...WADE & RANDY GILES WERE HELPFUL GETTING THE FINANCING SET UP AND THEY MADE ME FEEL WELCOME AND MIKE RICH FOUND THE CADILLAC I HAD BEEN LOOKING FOR FOR 11 MONTHS...WAS RIGHT ACROSS THE STREET... More
Larry always does a great job when I come in. He is always easy to find and very willing to repair the issues I have had with my 2008 Jeep Wrangler. Larry went the extra mile when I had cracks appear o always easy to find and very willing to repair the issues I have had with my 2008 Jeep Wrangler. Larry went the extra mile when I had cracks appear on both sides of the fiberglass top. When I told Larry he was a little perplexed as this was an unusual problem. He immediately made calls and reckoned the best solution for the problem. The repairs were made by the dealership and I am very satisfied with the work and long term solution that was created to fix these issues. Larry does a great job everytime and I will always bring my jeep to Larry. Thank you for your great service!! More
I purchased Landcar Service contract in 2007 when I bought my new Avenger, 2008 model. I have had all of my service completed at LHM Chry/Dodge the past four years. They are always courteous and very bought my new Avenger, 2008 model. I have had all of my service completed at LHM Chry/Dodge the past four years. They are always courteous and very speedy! I always wait during oil changes and this past Saturday, for example, they had me finished in twenty minutes. Outstanding. I only had to have one warranty repair on the vehicle early on and there was no question; they just did what needed to be done to please the customer. The service department is always excellent, never offers excuses if they are too busy - they tell the plain truth which I appreciate very much. On the one corporate recall they called me when the part arrived, set the appointment and was in and out in under one hour. Thanks to all the folks in service! Dale Gibson, Lehi, UT More
I come in regularly for tuneups....generally on one tells me anything about my car...they just call me name to get me keys and hand me the print out of things done...this past time I asked them to check my b me anything about my car...they just call me name to get me keys and hand me the print out of things done...this past time I asked them to check my brakes due to a rumbling sound....I never got any information before i left about my brakes....also the waiting areas are cold and coffee would be nice....thanks More