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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
980 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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980 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
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August 07, 2024
The service department didn’t tell me about a potential problem from my last service from approximately 6 months ago, only to mention it today. I was told it was the IGR filter system and I’m over the reco problem from my last service from approximately 6 months ago, only to mention it today. I was told it was the IGR filter system and I’m over the recommend service by 6K miles. If that system were to shut down, it would shut done the whole vehicle. There was a “Service warning” that kept showing on screen every time I started the vehicle from 6 months ago and was told by my service tech the computer would reset. When I asked what they would do for me since it was a service mistake, the answer I got was they could only take off $100 of the $1200 it’s going to cost me to have the service done. Larry Miller employs idiot service advisors and service techs. I will also be posting a review of your company on Google, Yelp, Tic Toc, and a few others. I’m very disappointed with Larry Miller company. More
by Dave
Employees Worked With
Tom Rodriguez
August 06, 2024
Victor Reyes, this guy provides an outstanding customer service! He explained thoroughly and recommenced what my truck needs replacing and ensure maintenance care was explained to me. Thank you very much service! He explained thoroughly and recommenced what my truck needs replacing and ensure maintenance care was explained to me. Thank you very much Victor! More
by Ronleychur
Employees Worked With
Victor Reyes
August 03, 2024
Great service as always. Larry Miller Surprise has the best service department. I have been coming here for years. Still happy with service. Larry Miller Surprise has the best service department. I have been coming here for years. Still happy with service. More
by cc.snilloc
Employees Worked With
Jordan smith
August 03, 2024
They tired to scam me in stuff I didn’t need( probably because I’m a girl). Got my stuff tested at autozone and everything was fine. They rotated my tires and didn’t air up the one that was low. Hopefully because I’m a girl). Got my stuff tested at autozone and everything was fine. They rotated my tires and didn’t air up the one that was low. Hopefully was just a rough day for the crew. Was there for 3 hrs for my oil/ tire rotation service. More
by sabrinadeason
Employees Worked With
August 03, 2024
Always so willing to help. Work is done well! Very professional. Will highly recommend them!! Work is done well! Very professional. Will highly recommend them!! More
by dgwadford
Employees Worked With
August 03, 2024
We have bought 3 Jeeps from there, and serviced as well. Sean in service is really good! Sean in service is really good! More
by lb2cb
Employees Worked With
August 02, 2024
Dean was great to work with The waiting area was very clean and comfortable and the drinks and snacks were a nice touch. clean and comfortable and the drinks and snacks were a nice touch. More
by Captaindeanroberts
Employees Worked With
July 31, 2024
I scheduled my appointment online two days prior. I showed up half hour early for an oil change and tire rotation. It took two hours and 45 minutes before I received my truck back the next day. I was I showed up half hour early for an oil change and tire rotation. It took two hours and 45 minutes before I received my truck back the next day. I was pulling out of the driveway and I realize there was lots of oil Spots on the driveway from my recent oil change of my brand new house. I’m highly dissatisfied with the service I received at the dealership ram dealership and surprise. More
by West99535
Employees Worked With
Victor Rayas
