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Larry H. Miller Colorado Jeep

Aurora, CO

3.9
890 Reviews

350 S. Havana Street

Aurora, CO

80012

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Showing 890 reviews

November 22, 2019

I had a unique issue with my Jeep. Rob was really good communicating while my car at the dealership. Even though it was longer than I thought it would be, I know all is taken care of. Courteous and friend More

by gigiwhite228
Recommend Dealer
Yes
Employees Worked With
Robert Paine
Nov 22, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for this review! We appreciate your support. We were happy to make sure that everything was properly taken care of. - John Mathieson, General Manager

November 20, 2019

I wasn't on the schedule even though I had an email confirming my appointment. They had my car a week told me it was one thing and then said it wasn't doing what it was doing so therefore nothing was w More

by Jazzyblonde
Recommend Dealer
No
Employees Worked With
Tom Rogers
Nov 21, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for reaching out. We appreciate you for voicing your concerns. I would be more than happy to speak with you directly about the issues you experienced during your visit. Please contact me directly so that I may further assist you. - Tom Rogers, Service Manager, tom.rogers@lhmauto.com

November 20, 2019

Just awesome! Erik was so friendly and knowledgeable, and took the time to answer all our questions.Erik is an awesome salesperson, and I don't normally like sales More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lukac
Nov 20, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for reaching out, Pam! We truly appreciate your support of our dealership. We will be sure to pass along your kind words to Erik! - John Mathieson, General Manager

November 20, 2019

Just A Basic Oil Change I recently took my vehicle for a basic oil Change, during My day off, It was supposed to be a quick process in and out, perhaps less than 1 hour I tho More

by leondenver2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanics in the back: , Mike Fishel, Robert Paine
Nov 21, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for your comments and yes we know it can be frustrating. Unfortunately, we were in the process of installing new software in our Service Department that took a couple of weeks to work thru. This software is actually intended to directly help our efficiency and provide a much better, seamless and transparent process, however, we did experience some delays and for that, I am truly sorry. It is disappointing to see that you experienced an increased wait time at our dealership. We appreciate your concerns and will continue to improve moving forward. Should you need anything else, please feel free to contact me. - Tom Rogers, Service Manager, tom.rogers@lhmauto.com

November 19, 2019

Argumentative Service Writer I had an appointment to have my transmission check for bad shifting, I also want to have my brakes checked and while the car was in for service I want More

by racincotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Paine
November 19, 2019

Easy and awesome The store made the experience of buying my first car super easy. My sister also purchased her first care from here. Everyone was very competent and kn More

by rmanicki2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sainvil, Marina Maretskyy
Nov 19, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for coming to see us! We appreciate your recommendation of our dealership. Should you need anything else, please let us know. - John Mathieson, General Manager

November 17, 2019

Great Experience Chris was great and nothing but patient in assisting me explore my options. I test drove two cars, and he helped me located the desired color of Jeep More

by Kelliehasanemailaddress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sainvil, Justin Lytle
Nov 18, 2019 -

Larry H. Miller Colorado Jeep responded

Thanks for the support! We will be sure to pass along your kind words. - John Mathieson, General Manager

November 17, 2019

Amazing experience Great customer service Jorge was very helpful! Would definitely recommend coming here. Also bilingual so everything was understood and explained well. More

by Jennifer Vasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Maretskyy, Jorge Pacheco
Nov 18, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for the review! We are thrilled to see that Jorge provided excellent service. - John Mathieson, General Manager

November 17, 2019

For an oil change and tire rotation, they seemed to miss the mark. Forgot to put my wheel lock back in Which I had to go back for and i asked to make sure that my tires pressure were set correctly. I also More

by Kenneth
Recommend Dealer
No
Employees Worked With
Mike Fishel
Nov 19, 2019 -

Larry H. Miller Colorado Jeep responded

Kenneth, thank you for reaching out regarding your recent visit. Your concerns are very important to us. I would be more than happy to speak with you directly about the issues you experienced in order to provide additional insight. Please give me a call so that I may further assist you. - Tom Rogers, Service Manager, tom.rogers@lhmauto.com

Nov 19, 2019 -

Kenneth responded

Tom, you can send me an email if you want to assist me more. ecoscientist@gmail.com

November 14, 2019

horrible dealership i bought a car from this dealership less then one year ago was the worst thing i could have ever done we was told the car was in safe driving con More

by dorettie_14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tom rogers
Nov 15, 2019 -

Larry H. Miller Colorado Jeep responded

Hello, thank you for expressing your concerns. The safety of our customers is our number one priority. I would like to speak with you directly about your experience and discuss the issues you have had with your brakes. It is important to me that this is properly addressed and you’re your questions are answered. Please contact me at the dealership so that I may further assist you. - John Mathieson, General Manager

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