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Larry H. Miller Colorado Jeep

Aurora, CO

3.9
890 Reviews

350 S. Havana Street

Aurora, CO

80012

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Showing 890 reviews

November 12, 2019

Have had my car 4 days and mechanic hasn't done the tests Worst service department in America. A real xxxx show. Lies on timeline, tests not done, mechanic doesn't care. No sense of urgency at all. Clearly ha More

by ADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Rogers
Nov 13, 2019 -

Larry H. Miller Colorado Jeep responded

Hello, thank you for reaching out to our dealership and for expressing your concerns. I am very sorry to hear of your experience, we do our best to schedule work according to our people’s ability to live up to that schedule and then try to communicate that to you. In this case, we certainly did a poor job of communicating and I do apologize for our mistake. I would love an opportunity to speak with you about this and hopefully have a chance to show you what we truly are about. Your support is very important to us and we want to do everything we can to keep it. Please give me a call at the provided phone number so that I may further assist you. - John Mathieson, General Manager, 303-309-8410

Nov 13, 2019 -

Larry H. Miller Colorado Jeep responded

Hello, thank you for reaching out to our dealership and for expressing your concerns. I am very sorry to hear of your experience, we do our best to schedule work according to our people’s ability to live up to that schedule and then try to communicate that to you. In this case, we certainly did a poor job of communicating and I do apologize for our mistake. I would love an opportunity to speak with you about this and hopefully have a chance to show you what we truly are about. Your support is very important to us and we want to do everything we can to keep it. Please give me a call at the provided phone number so that I may further assist you. - John Mathieson, General Manager, 303-309-8410

November 09, 2019

Great Experience We came to see if we could get a new Jeep. Jorge was the first to greet us and he made sure we got what we wanted. More

by Dubal Juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Pacheco
Nov 11, 2019 -

Larry H. Miller Colorado Jeep responded

Thanks for coming to see us at the dealership. Enjoy your awesome new Jeep! - John Mathieson, General Manager

November 06, 2019

My vehicle worked when I brought it in, for a standard service; now it doesn’t. The service sept broke my car? The starter now, does not work anymore, but the battery is fine. More

by Richard
Recommend Dealer
No
Employees Worked With
Harlow Dinsmore
Nov 07, 2019 -

Larry H. Miller Colorado Jeep responded

Richard, thank you for bringing this to my attention. It is unfortunate to see that you are still experiencing issues with your vehicle. I would be more than happy to speak with you directly so that we can work towards a possible solution. Please feel free to reach out at your earliest convenience. - Tom Rogers, Service Manager, tom.rogers@lhmauto.com

November 04, 2019

Easy to Work With Larry H Miller Jeep was very impressive with the way they conducted the sale of my new Jeep Grand Cherokee. They were so easy to work with & not only More

by Cameron Shooltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sainvil
Nov 04, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for choosing our dealership! Enjoy your new Jeep! - John Mathieson, General Manager

November 02, 2019

Jorge and Kyle were very professional, their assistance and guide helped me decide to renew my lease with Larry H Miller, co jeep, thank you More

by Lkl
Recommend Dealer
Yes
Employees Worked With
Kyle Roberts, Jorge Pacheco
Nov 04, 2019 -

Larry H. Miller Colorado Jeep responded

Thanks for the review! We will be sure to pass it along to the staff! - John Mathieson, General Manager

November 02, 2019

Excellent Chris and Joseph were awsome, quick no pressure service, very stress free transaction, will recommend dealership to my friends and family made care bu More

by jeepgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Christopher Sainvil
Nov 04, 2019 -

Larry H. Miller Colorado Jeep responded

Thanks for your review!

November 02, 2019

Oil change tire rotation They did a wonderful job of getting me in an out for service including an oil change and tire rotation. I just wish it was closer to my house LOL. But More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Craft, Mike Fishel
Nov 04, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for reaching out. We appreciate your business. If you are still seeking assistance, please be sure to give us a call and we would be happy to help. - John Mathieson, General Manager

November 01, 2019

Excellent support when our car needed service under warranty. A new car and good continuous communication was provided as we needed to wait a few days for new parts. More

by Anna
Recommend Dealer
Yes
Employees Worked With
Chris Craft
Nov 01, 2019 -

Larry H. Miller Colorado Jeep responded

Thanks for the review! Your support is much appreciated. - John Mathieson, General Manager

November 01, 2019

I really like the express service for my Jeep. It really cuts down wait time. I also really like the $90 package deal for oil changes/tire rotation. More

by Happy girl
Recommend Dealer
Yes
Employees Worked With
Mike Fishel
Nov 01, 2019 -

Larry H. Miller Colorado Jeep responded

Thank you for coming to see us! Have a great day! - John Mathieson, General Manager

November 01, 2019

Great service from Kevin T. Great follow up with questions and in and out very quickly. Not much else to say just using up words ha ha More

by Red Jeep
Recommend Dealer
Yes
Employees Worked With
Jonathan Bedu-Annan, Kevin Trujillo, Justin Lytle
Nov 01, 2019 -

Larry H. Miller Colorado Jeep responded

Thanks for coming to see us! We truly appreciate your support. Have a great day! - John Mathieson, General Manager

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