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Larry H. Miller Colorado Jeep

Aurora, CO

3.4
895 Reviews

350 S. Havana Street

Aurora, CO

80012

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Showing 895 reviews

August 18, 2024

First time getting my Jeeps oil changed and I had a pleasant experience. I’ll definitely be back. More

by Bianca M.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean
August 17, 2024

Great experience buying my Jeep. My salesman, Kevin Trujillo was very helpful and did a great job! More

by Kyoung1264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Trujillo
August 15, 2024

Rescheduled service twice, zero communication from them after dropping vehicle off. No one answers the phone. Also kept my vehicle for 2 days without calling to inform me. More

by Ajs09r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Aug 18, 2024 -

Larry H. Miller Colorado Jeep responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Chris Staton, General Manager, (303) 309-8413

August 12, 2024

I came in with questions and walked out with a jeep! They were so kind and explained everything to me thoroughly. Thank you all! More

by K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marina Maretskyy, Justin Partain
August 08, 2024

Great knowledge of your product,. and will be going again ,giving high recommendation..this deal ship knows what there doing.thank so much for the great service. More

by Salex4415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Roy silva, Kristyn Sullivan, Erik Lukac, Mike Fishel, Sean Becker, Justin Partain, Mario Guerra
August 07, 2024

Great customer service and wonderful representatives. The only downside is that it took much longer to get my car back than originly expected. More

by allyson.c.valerio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paine
August 02, 2024

It was easy to set up the appt and easy check in, courteous and great service More

by branovas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fishel
July 30, 2024

A week and a half for an appointment, another week waiting on an estimate for vacuum line repair, and still no response. The phone line answering machine never calls me back, and I have no answers fro More

by tawebb16076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Fishel, Robert Paine, Ken Heintz, Carrie Ramirez, Xandra Rodriguez
Aug 02, 2024 -

Larry H. Miller Colorado Jeep responded

I apologize for the long wait and poor communication you’ve experienced. This is certainly not the standard we aim for. If we haven’t discussed this personally by the time you find this response, please feel free to reach out to me directly. I look forward to addressing your concerns and ensuring a better experience moving forward. - Chris Staton, General Manager, (303) 309-8413

July 30, 2024

Great experience, smooth process, including finance! Didn’t have a great inventory for what I was looking for, but found at another LM lot. More

by Idk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The manager, not sure of name but greeted us and remembered my Daughter purchasing months before. He was very personable!, Marina Maretskyy, Justin Partain
July 27, 2024

Very efficient service provided by very friendly and knowledgeable personnel. The process was made easy. More

by David.Fullerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service department
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