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Larry H. Miller Colorado Jeep

Aurora, CO

3.5
894 Reviews

350 S. Havana Street

Aurora, CO

80012

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Showing 894 reviews

May 05, 2018

Ideal Let me keep this short because I don’t like doing reviews and do not like reading long reviews. Instead I just trust honest reviewers to be quick and More

by Robo1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sainvil
May 07, 2018 -

Larry H. Miller Colorado Jeep responded

We'll keep it short and sweet, too–THANK YOU for your kind words. We appreciate your time and loyalty! Sevan Stryker, General Manager

May 03, 2018

One of the worst/weirdest experiences I have leased two cars from this Jeep dealer, but this will be my last. Had one of the weirdest experiences ever where our Sales Rep was actually fir More

by WranglerCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny Berndt, Pete Racich
May 07, 2018 -

Larry H. Miller Colorado Jeep responded

I am saddened to hear of you felt your time with us could have been better. We take every customers comments and feedback very seriously. We strive to provide the best service and care for our customers when they come to see us and I am sorry to hear this is not how you feel your experience was. If you would please reach out to me at the dealership, we can try and find a way to better your experience with us. I look forward to hearing from you. - Sevan Stryker, General Manager

April 29, 2018

customer service pete was great! met me at my vehicle when i arrived and was eager to help. was there for taking care of a recall and was told he would have to make su More

by buddyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont know the names of several other people i had contact with, but all were concerned about my comfort as i waited for repairs., Pete Racich
May 01, 2018 -

Larry H. Miller Colorado Jeep responded

I am so thrilled to hear that Pete was able to be on top of everything and take care of your vehicle for you and make sure you were back out in a timely manner. I wanted to thank you for leaving us this shining review about Pete and our service department. If you should need anything else, be sure to come back and see us again. - Sevan Stryker, General Manager

April 19, 2018

Travis was great ! I had a few recalls on my car and a lot of work needing to be done. Travis was a great help abs explained everything More

by Alexmariee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Boling
Apr 21, 2018 -

Larry H. Miller Colorado Jeep responded

Thank you so much for your review. I'm thrilled that Travis did a great job of answering all your questions and all your recall work has been taken care of. Please don't hesitate to let us know if we can help you with anything! - Sevan Stryker, General Manager

April 17, 2018

Great car choices but customer service could be better I am very pleased with the car that we ended up getting and I personal car salesman was very kind but we waited for over five hours and the dealershi More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Apr 18, 2018 -

Larry H. Miller Colorado Jeep responded

Thank you for sharing your experience with us. Our staff works hard to match our customers up with the perfect vehicle for their needs, and I'm thrilled that they were able to accomplish this for you. We appreciate your feedback and will do our best to use your suggestions to improve in the future. We hope to work with you again the next time you need us. — Sevan Stryker, General Manager

March 29, 2018

extremely poor service My car has 3 recalls. I turned in to get fix and It was at the jeep lot for a full 8 days. I got it back and noticed that the car doors do not lock an More

by PRINCESS YAKHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Boling, Brandon Baker, Harlow Dinsmore, Alejandro Chavez
Apr 02, 2018 -

Larry H. Miller Colorado Jeep responded

Thank you, Yakhine, for taking the time to share your visit. Your review helps us address your concerns internally. Kenny Berndt, Service Manager

March 27, 2018

Great customer service! Brandon is a wonderful service advisor. I keep coming back to him for his outstanding service. I’m always treated respectfully and know that my car wi More

by SilverC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Mar 28, 2018 -

Larry H. Miller Colorado Jeep responded

Thank you for leaving us the awesome rating and review, Silver! I'm glad that Brandon was so pleasant to work with, and that he was able to provide you with such an outstanding service. We strive to provide our customers with the utmost respect and care and I'm glad that we were able to do this for you. Please let us know if there's anything else we can do for you moving forward. We hope to work with you again soon. - Sevan Stryker, General Manager

March 19, 2018

Oil change and maintenance schedule Professional, courteous service department. Pete was very helpful and answered all the questions and concerns I had. I will continue to have my jeep More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Racich
Mar 19, 2018 -

Larry H. Miller Colorado Jeep responded

Hi Barbara! Thanks for choosing our team to service your Jeep. I"ll pass along your kind words to Pete and we'll see you next time! Sevan Stryker, General Manager

Mar 26, 2018 -

Larry H. Miller Colorado Jeep responded

Hi Barbara! Thanks for choosing us and I'm glad to hear Pete was so helpful. We'll see you and your Jeep next time! Sevan Stryker, General Manager

March 15, 2018

Oil change and check up I had appt. they were on time; courteous; quick; they discussed the one thing that I wanted replaced and it’s cost before they performed the work. More

by CrazyBirdLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person checking me in, Brandon Baker
Mar 15, 2018 -

Larry H. Miller Colorado Jeep responded

Thank you for sharing your experience with us. I'm thrilled that we were able to service your vehicle in a quick and courteous manner and get you back on the road as quickly as possible. We appreciate your business and look forward to working with you in the future. –Sevan Stryker, General Manager

March 14, 2018

Express Lane Service Called dealership and left voice message, no response. Went on live chat for appointment, no appointment . Seen the express lane so went to dealership More

by Jeep service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Mar 14, 2018 -

Larry H. Miller Colorado Jeep responded

Thank you for sharing your service experience with us. I'm thrilled that we were able to get you back on the road in a quick and timely manner. Please let us know if there's anything else we can do for you in the future. We hope to work with you again soon. –Sevan Stryker, General Manager

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