Larry H. Miller Colorado Jeep
Aurora, CO
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Ideal Let me keep this short because I don’t like doing reviews and do not like reading long reviews. Instead I just trust honest reviewers to be quick and Let me keep this short because I don’t like doing reviews and do not like reading long reviews. Instead I just trust honest reviewers to be quick and to the point. From A to Z this is a great dealership. Really a great dealership. No gimmicks no ploys - straight shooters. I would highly recommend them. Evan Neubeiser More
One of the worst/weirdest experiences I have leased two cars from this Jeep dealer, but this will be my last. Had one of the weirdest experiences ever where our Sales Rep was actually fir I have leased two cars from this Jeep dealer, but this will be my last. Had one of the weirdest experiences ever where our Sales Rep was actually fired while we were in the middle of negotiations. Things were lost in this shake up and they ended up charges us for window tinting and other services we did not agree to. Contacted the manager and said they would send us a refund. After several weeks of calling they told us that they would no longer honor that and we would just have to come in to get the tint. They have since not responded to an email or returned a phone call. There are plenty of other honest and nicer dealerships in the area. I would not recommend giving Larry Miller your money. More
customer service pete was great! met me at my vehicle when i arrived and was eager to help. was there for taking care of a recall and was told he would have to make su pete was great! met me at my vehicle when i arrived and was eager to help. was there for taking care of a recall and was told he would have to make sure they had the necessary parts to take care of it. pete got on the phone to see about the parts and informed they had what was needed. also foud out about two other recalls and they were also taken care of in a timely manner. pete made me feel welcome and assured me i would receive good service and that is what i got!! More
Travis was great ! I had a few recalls on my car and a lot of work needing to be done. Travis was a great help abs explained everything I had a few recalls on my car and a lot of work needing to be done. Travis was a great help abs explained everything More
Great car choices but customer service could be better I am very pleased with the car that we ended up getting and I personal car salesman was very kind but we waited for over five hours and the dealershi I am very pleased with the car that we ended up getting and I personal car salesman was very kind but we waited for over five hours and the dealership seem very unorganized. . More
extremely poor service My car has 3 recalls. I turned in to get fix and It was at the jeep lot for a full 8 days. I got it back and noticed that the car doors do not lock an My car has 3 recalls. I turned in to get fix and It was at the jeep lot for a full 8 days. I got it back and noticed that the car doors do not lock anymore while driving or parked. I came back the next day and Travis schedule me for another week. When I waited for a full week again, I came 10 minutes before my appointment but nobody acknowledge me for 15 minutes. I told the service manager that I need to go to work at 10 am. it was 8:35a. He said we will do our best. I asked again if they do a complete check up when they work on the car. The service manager very rude just said we do but not on used car. I said my car is 95,000miles and I bought it here 3 years ago. he walked away and do the inspection, then took the car until 10 o'clock then came back gave me the key and told me we cannot fix it without calling Chrysler. I waited whole day then he called me when the shop is about to close and said the sale manager declined to fix it. It is on your responsibility to fix the TIPM. More
Great customer service! Brandon is a wonderful service advisor. I keep coming back to him for his outstanding service. I’m always treated respectfully and know that my car wi Brandon is a wonderful service advisor. I keep coming back to him for his outstanding service. I’m always treated respectfully and know that my car will be well taken care of when I go to Brandon. More
Oil change and maintenance schedule Professional, courteous service department. Pete was very helpful and answered all the questions and concerns I had. I will continue to have my jeep Professional, courteous service department. Pete was very helpful and answered all the questions and concerns I had. I will continue to have my jeep serviced at this dealership. More
Oil change and check up I had appt. they were on time; courteous; quick; they discussed the one thing that I wanted replaced and it’s cost before they performed the work. I had appt. they were on time; courteous; quick; they discussed the one thing that I wanted replaced and it’s cost before they performed the work. Much much better service than a few years ago. Highly recommend. More
Express Lane Service Called dealership and left voice message, no response. Went on live chat for appointment, no appointment . Seen the express lane so went to dealership Called dealership and left voice message, no response. Went on live chat for appointment, no appointment . Seen the express lane so went to dealership, excellent. More
