Larry H. Miller Colorado Jeep
Aurora, CO
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Very pleasantly surprised! Not only did the staff greet me and make me feel important,they went above and beyond to make sure that I was taken care of . They went out of their w Not only did the staff greet me and make me feel important,they went above and beyond to make sure that I was taken care of . They went out of their way to shuttle me home which was out of their 10 mile limit! They treated me like family. More
Lots of work on my wrangler and car insurance headaches my wrangler got hit and the results were that a lot of work needed to be done to the suspension parts and pieces on the front end. Pete Racich and th my wrangler got hit and the results were that a lot of work needed to be done to the suspension parts and pieces on the front end. Pete Racich and the crew got to work. Pete handled the very confusing USAA insurance reporting and compliance info. You cannot believe the confusion and the number of people Pete and I worked with at USAA. Pete did a supremely great job of coordinating with USAA and their estimators and his crew left my car running as good as when I took if off the showroom floor. Chantal Estrada, by the way, also got involved with one the many USAA contractors to enumerate what and communicate as to what USAA meant by "details". Within 2 hours not only did she nail the exact information that they needed but She got all the information written out and sent to ASI so that there would be no question as to what the "details" were. Excellent Job Chantal. In closing I would like to say that Pete, the techs, and Chantal exemplified the LHM beliefs especially respect for the customer. Thank you LHM, Pete, Chantal, and techs for the super effort and work. George Santos More
Very Excellent Customer Service I was very well taking care of. My problem was done with a professional manner. They explain my problem very well. Very professional and reasonable I was very well taking care of. My problem was done with a professional manner. They explain my problem very well. Very professional and reasonable More
great customer services Everyone was professional and delivered excellent customer services. Person that helped me was knowledgeable of the work that was being done on my veh Everyone was professional and delivered excellent customer services. Person that helped me was knowledgeable of the work that was being done on my vehicle. Very satisfied with service More
Great experience, focused on getting the process complete. Very happy with the service and support I received when leasing my new Jeep Cherokee. I love the car and looking forward to many years of great drivin Very happy with the service and support I received when leasing my new Jeep Cherokee. I love the car and looking forward to many years of great driving and to my next new car. More
New Jeep Wrangler Purchase I was shopping for a new Jeep Wrangler and LHM in Aurora was the 1st place I stopped as it was closest to my home. My salesman was Kyle Koho, and my F I was shopping for a new Jeep Wrangler and LHM in Aurora was the 1st place I stopped as it was closest to my home. My salesman was Kyle Koho, and my Finance Manager was Dennis. Kyle was very helpful in assisting us determine what model of Wrangler we wanted, and was great post-purchase explaining the features of our new Wrangler. I had gotten pre-approved for an auto loan prior to arrival, but Dennis was able to find me an even better rate from a local bank. We got the vehicle we wanted, for a great price, and at a interest rate that was better than I was able to find by myself. It was a really great auto purchase experience. More
Service Rep Great service from Brandon. Knowledgeable and easy to work with. Took the time to keep me updated with my car throughout the process. Good guy...pay Great service from Brandon. Knowledgeable and easy to work with. Took the time to keep me updated with my car throughout the process. Good guy...pay him more. More
Factory recall Great experience! They fixed everything and even a few things that they didn’t have to. Will always return to this dealership. Thank you again!! Great experience! They fixed everything and even a few things that they didn’t have to. Will always return to this dealership. Thank you again!! More
Asked not to return Was asked not to return after bringing up issues with the front end alignment. Was over charged for the alignment and the work was not completed to je Was asked not to return after bringing up issues with the front end alignment. Was over charged for the alignment and the work was not completed to jeep specs. I will not be returning to this dealership for service in the future.. Disappointed More
Delivered on a promise While it was a little disorganized at first. Part of my sales deal was a ski rack and tow hitch. When they figured out my old ski rack would not fit, While it was a little disorganized at first. Part of my sales deal was a ski rack and tow hitch. When they figured out my old ski rack would not fit, they went above and beyond and provided a factory one for free! Travis was super helpful as was Chantelle. More

