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Larry H. Miller Colorado Jeep
Aurora, CO
821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 821 reviews
June 09, 2017
2013 Jeep Grand Cherokee Service. Marvin was great. All of my questions and needs were met. Everything was thoroughly explained and all costs were properly identified. I had Excellent Marvin was great. All of my questions and needs were met. Everything was thoroughly explained and all costs were properly identified. I had Excellent service and no issues. More
by Pete 2013 Jeep
Employees Worked With
Marvin Sparks
Helpful June 08, 2017
Service Appointment I scheduled a two o'clock appointment for my Jeep to be looked at because I was informed that I had a power steering leak. The reason I made the appoi I scheduled a two o'clock appointment for my Jeep to be looked at because I was informed that I had a power steering leak. The reason I made the appointment so promptly was because Colorado Chrysler Jeep replaced my power steering rack and pinyon about a month prior. Since this should be covered if it needed to be fixed again I made an appointment. I dropped my vehicle off around 1:30pm for my 2pm appointment. I asked about a loaner vehicle because I had no form of transportation, but there were none available. I found a ride back to my residence to wait for a phone call on the diagnosis of my vehicle. At around 5:15pm. I called in to service and after being disconnected from the line twice and on hold for 15 minutes, I was finally able to reach someone. They informed me that they had not looked at my car in the 3 and a half hours it had been sitting at the dealership. I asked if it was going to be looked at today and I was told that they close at six so they wouldn't be able to look at it today. The reason I made an appointment was because I work Monday thru Friday and it is difficult to fit this into my schedule. I took of work early in order to be able to drop my car off for the 2 o'clock appointment. Since I did not have a loaner vehicle I was forced to go pick up my vehicle without it being looked at because I needed a way to get to work the next day. I do not understand the point in making an appointment if they do not look at it in 3 and a half hours while it sat there. It was a major inconvenience and I am still afraid I had this leak in my power steering system and it should be covered by the service department because they replaced it very recently. More
by PaulSmith18
Employees Worked With
Marvin and another young lady
June 05, 2017
it was a good services It was easy to schedule an appointment and dates and times provided many options. The service was prompt. The service advisors were friendly and hel.. It was easy to schedule an appointment and dates and times provided many options. The service was prompt. The service advisors were friendly and hel... More
by Nichole042
Employees Worked With
Scott Wilbers
May 22, 2017
Great Service with friendly personnel Vehicle was in for regular maintenance and to correct day time running lights not working. Tires were rotated for free and they found that the runnin Vehicle was in for regular maintenance and to correct day time running lights not working. Tires were rotated for free and they found that the running lights were just turned off in the programmable feature for no charge. My expectations were exceeded. More
by jr125#
Employees Worked With
Marvin Sparks
May 19, 2017
2013 Jeep Service Evon is outstanding! Great attitude! Super service! He covered everything thoroughly and identified the service needs of my vehicle. I have now change Evon is outstanding! Great attitude! Super service! He covered everything thoroughly and identified the service needs of my vehicle. I have now changed dealerships for all of my Jeep needs.. More
by Pete 2013 Jeep
Employees Worked With
Evon Royal
May 18, 2017
Regular service It was easy to schedule an appointment and dates and times provided many options. The service was prompt. The service advisors were friendly and hel It was easy to schedule an appointment and dates and times provided many options. The service was prompt. The service advisors were friendly and helpful. More
by djm5643
Employees Worked With
Scott Wilbers
May 10, 2017
Great service. Difficulty getting appointment Called on a Friday to make a service appointment. Could only get voicemail in service department. Left message requesting a call back for appointment. Called on a Friday to make a service appointment. Could only get voicemail in service department. Left message requesting a call back for appointment. Called back Monday. No answer in service department. Operator got back on the line and agreed to contact service dept to call me back. Got call back within an hour and made appointment. Brought car in for service. Service completed quickly and I was out within an hour. More
by Jerry
Employees Worked With
Service Writer Madison Sollie was very helpful and very friendly.
May 08, 2017
Great service Your staff worked very hard to diagnose the problem with our Jeep. Good customer service and results. Couldn't be happier . Thanks. You've got our bus Your staff worked very hard to diagnose the problem with our Jeep. Good customer service and results. Couldn't be happier . Thanks. You've got our business for the long run More
by Vrba
Employees Worked With
Evan, Scott Wilbers
May 03, 2017
Nancy was AMAZING! Every detail of our visit was great! Nancy was amazing and she was more than helpful! The only thing I will say is that the day after my purchase, my Every detail of our visit was great! Nancy was amazing and she was more than helpful! The only thing I will say is that the day after my purchase, my check engine light turned on and now I'm terrified the SUV won't work. More
by Mvazqu12
Employees Worked With
Nancy
May 03, 2017
Speedy Service tire rotation completed in less than 45 min. Offered a good price for a three oil change purchase. Will use on my next scheduled service tire rotation completed in less than 45 min. Offered a good price for a three oil change purchase. Will use on my next scheduled service More
by George
Employees Worked With
Scott Wilbers
