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Larry H. Miller Dodge Ram Avondale
Avondale, AZ
1,777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,777 Reviews of Larry H. Miller Dodge Ram Avondale
June 14, 2025
My last 2 visits have been less than stellar. The first visit, I called the service tech twice to schedule an appointment, no return call, so I go on line to make an appointment, made the appoin The first visit, I called the service tech twice to schedule an appointment, no return call, so I go on line to make an appointment, made the appointment, got to the dealership only to be told my service can’t be done that day. My last visit, I just walked in to get an oil change and the tech told me it would be at least 2 hours, so I made an appt for the next day. I show up and the tech tells me it will be 2 hours. I said I made an appointment and that it has never taken 2 hours. His reply was that it takes that long to do a good job. if I wanted a poor job I could go to one of those quick change places. When I saw my car being pulled into the ready lane (40 min later), I went over to the office, he gave me my keys and said have a nice day. I get home and get an email that there were 6 items that needed attention. He never said a word about any of it. More
by chiefisher
Employees Worked With
Only worked with service techs
June 09, 2025
Im very pleased with my service advisor Junior, who went above and beyond on getting 3 different items that were under warranty taken care of all at once. I'm glad I didn't have to keep taking my car back t above and beyond on getting 3 different items that were under warranty taken care of all at once. I'm glad I didn't have to keep taking my car back to get the other issues fixed. More
by jledezma1
Employees Worked With
Junior
June 05, 2025
Horrible experience with the service department. They quoted for repairs to repair a back window leak that has known issues and quoted me for their tech to re-seal the back window. I worked with mop They quoted for repairs to repair a back window leak that has known issues and quoted me for their tech to re-seal the back window. I worked with mopar customer care to create a case number and they said they would cover half of the repair. I went to the dealer to arrange the repairs and at that point they told me they cannot re-seal the window as Mopar doesn’t authorize that and that their tech should not have quoted that repair. They told me to go to a glass shop and get it fixed. I am beyond frustrated that my truck sat there in the rain for a week leaking for them to just say they couldn’t do the fix they quoted me to do. Unreal More
by willclark32
Employees Worked With
Mark from Service
June 04, 2025
My service advisor did not have any communication with me at all, after I reached out and never got any response. Did complete my services I had requested. at all, after I reached out and never got any response. Did complete my services I had requested. More
by marc.cruz03
Employees Worked With
Robert
June 03, 2025
It’s always been a great experience to take my Ram 2500 to get the services done here. Donny always does a great job getting the inspection and service that is required for our truck in a timely manner. to get the services done here. Donny always does a great job getting the inspection and service that is required for our truck in a timely manner. More
by yami60
Employees Worked With
Donny
