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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.5
1,778 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,778 Reviews of Larry H. Miller Dodge Ram Avondale

June 18, 2025

Saleman was great. Finance person was horrible. Extremely high pressure to buy an extended warranty. Basically said the electronics would fail before the warranty expir More

by bkroper4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio salesman, Esteban finance
June 14, 2025

My last 2 visits have been less than stellar. The first visit, I called the service tech twice to schedule an appointment, no return call, so I go on line to make an appointment, made the appoin More

by chiefisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only worked with service techs
Jun 17, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking the time to detail your experience — I’m truly sorry for the lack of communication and professionalism you encountered. The delays, dismissive comments, and failure to review your vehicle’s recommended services are unacceptable and not reflective of the standards we aim to uphold. I’d really appreciate the opportunity to speak with you directly and address these concerns. Please contact me at 623-478-3610 — David Anderson, General Manager. Your time and trust matter, and I want to make this right.

June 10, 2025

Excellent customer service, Service advisor Donny was great as always. Quick turnaround and work are always done to our satisfaction More

by SGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Gonzales
June 10, 2025

Great selection and great to work with. Our salesman Arthur was great and would come back again. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Authur
June 09, 2025

Im very pleased with my service advisor Junior, who went above and beyond on getting 3 different items that were under warranty taken care of all at once. I'm glad I didn't have to keep taking my car back t More

by jledezma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
June 05, 2025

The advisor that helped me was very rude and inpatient. Seems if she didn't know what she was doing or just didn't want to be there. More

by Queenprincesscarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 08, 2025 -

Larry H. Miller Dodge Ram Avondale responded

I'm truly sorry to hear about the way you were treated. Every customer deserves to be met with respect and professionalism, and it’s clear we missed that mark here. I’d like the opportunity to learn more and ensure this is addressed properly. Please feel free to reach out to me directly at 623-478-3610 — David Anderson, General Manager.

June 05, 2025

Horrible experience with the service department. They quoted for repairs to repair a back window leak that has known issues and quoted me for their tech to re-seal the back window. I worked with mop More

by willclark32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark from Service
Jun 08, 2025 -

Larry H. Miller Dodge Ram Avondale responded

I'm very sorry to hear about your experience — this situation sounds incredibly frustrating. We sincerely apologize for the miscommunication and the inconvenience it caused, especially with your truck sitting during bad weather. This is not the level of service we aim to provide, and I’d like to personally look into this to make things right. Please contact me directly at 623-478-3610 — David Anderson, General Manager.

June 04, 2025

My service advisor did not have any communication with me at all, after I reached out and never got any response. Did complete my services I had requested. More

by marc.cruz03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Jun 08, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your feedback, and I’m sorry for the lack of communication during your visit. That’s not the experience we aim to provide. While I’m glad the services were completed, clear and consistent communication is just as important, and we fell short. I’d appreciate the chance to speak with you directly and make things right. You can reach me at 623-478-3610 — David Anderson, General Manager.

June 03, 2025

It’s always been a great experience to take my Ram 2500 to get the services done here. Donny always does a great job getting the inspection and service that is required for our truck in a timely manner. More

by yami60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
June 03, 2025

Great dealer, great communication, would buy from there again, highly recommended, made it happen super easy. More

by Francisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Guerena
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