Larry H. Miller Dodge Ram Avondale

First they lied about everything including features I don't have then jacked up the price so I was paying off my trade-in and they paid NOTHING. then lied about the interest rate and payment price. kept don't have then jacked up the price so I was paying off my trade-in and they paid NOTHING. then lied about the interest rate and payment price. kept making promises they could not keep. I wish I would have ran far away from their so I did not have to end up with that "I just got violated feeling". These people are why used car salesmen have such a bad rep. I don't know how any of them sleep at night ripping off the consumer the way they do. I regret having stepped foot in that dealership. For anyone reading this I have one thing to say to you. RUN AWAY!!!!!!! More

From the start when my brother in law and I walked onto the premises of Avondale Dodge, Joel Gonzalez greeted us and shook both of our hands and remembered my brother in law (he sold him a used vehicle). H the premises of Avondale Dodge, Joel Gonzalez greeted us and shook both of our hands and remembered my brother in law (he sold him a used vehicle). He was professional but also down to earth and wanted know what I was looking for and my needs. I was looking at the Dodge Durange Crew. Unfortunately it was out of my budget. I thought the deal was done and I went elsewhere. Joel didn't give up on me. He e:mailed me and more importantly, took the time to call me and have a 30 minute conversation with me to see what he could do for me. He truly made me believe that he was concerned to get the best vehicle for me and my kids. He didn't give up, he spent time to see what would best fit my needs and called me back. He went over and beyond a typical salesperson's job and found the perfect vehicle for me. (2013 Dodge Durango) I could go on with the superb customer service he provided before making my decision. He put my needs and wants first and did everything possible to make it happen and HE DID!!!! Louis and Dwayne were awesome as well. Dwayne made a new friend, my 9 year old daughter! I would highly recommend if you are looking for a used or new vehicle, you go to Avondale Dodge and see Joel Gonzalez. His customer service doesn't stop after you purchase the vehicle, it goes on and that is very important to me. Of all the vehicles I have purchased in my life, this has been the best. I will definately send my friends and family to Joel. Joel, you're the BEST and thank you for everything, I feel like I made a friend for life. More

My family and I are repeat customers of this dealership but the recent purchase ruined the long relationship. Be aware of this dealership, they make promises they can not keep! They lure you in and forget but the recent purchase ruined the long relationship. Be aware of this dealership, they make promises they can not keep! They lure you in and forget all about you after the sale has closed...they sold us a brand new car yet within a month the car need to be fixed, clanging noise in the engine, they fixed it, after 2 months the total integrated power module is shot!!! Wow!!! More

We had a great experience purchasing our car from David! He is very friendly and customer service orentated. We had researched the car online prior to our visit and were ready to make the purchase when w He is very friendly and customer service orentated. We had researched the car online prior to our visit and were ready to make the purchase when we arrived. David did not try to pressure us into looking at any other vehicles. He accomodated each of our requests with a smile! We are stricly a Ford family, but I would not hesitate to reccomend Avondale Dodge to any of our Dodge friends! More

I have to say that going to a car dealership is always a unpleasant experience BUT this visit was so different. From the very first moment we arrived we were greeted by Bob Mondello and he was very pleasan unpleasant experience BUT this visit was so different. From the very first moment we arrived we were greeted by Bob Mondello and he was very pleasant. He asked what we were looking for and just let us look without any pressure. If he did not have the answer to the questions we asked he found the answer. My husband and I were not able to do anything that night but told Bob we would be back. We got in the car and thought WOW he was really not pushy at all. We returned on 10/14 because we knew with Bob he would take care of us. He was very pleasant as we still wanted to look a little further. He stayed patient and was very helpful and we would definitely reccommend Bob to anyone we know that is lookinig for a new or used car. He really did go above and beyond what we ever expected and this was a excellent experience for all those who were involved. Bob Mondello ROCKS and we will be back to this dealership just to work with him. More

Awesome, my experience with Smitty and Andrew was outstanding. Never did I feel presure, follow through was also excellent. The many different cars I have purchased over the years this is the FIRST T outstanding. Never did I feel presure, follow through was also excellent. The many different cars I have purchased over the years this is the FIRST TIME EVER that I was not presured or left for hours while people talked about how they are going to make the deal work. When I was ready to leave it was OK, again no presure to stay. After we had finalized the deal I had my car and both Smitty and Andrew walked me through all the gadgets that comes with the new state of the art systems, over an hour to make sure I understood before I left the lot. After we had the car a few days I received a few calls from Andrew and one from Thad in Finance to be sure we are happy, service is a big 10++++. More

Wesley Jones was outstanding and very professional helping us to find the right truck for us. All of the staff there were great except for the finance person that we had, he was a very fast talker and helping us to find the right truck for us. All of the staff there were great except for the finance person that we had, he was a very fast talker and we feel that he managed to get more money out of us than was agreed upon. We were supposed to be financed thru Desert School Federal Credit Union and somehow ended up with Ally. More

Excellent customer service Mr. Smith made the process simple and to the point.If I ever have to buy another car it will be from Mr. Smith. simple and to the point.If I ever have to buy another car it will be from Mr. Smith. More

Hi my name is Jack I wrote and rated this dealer and David earlier and marked all 4s when I thought I was marking 5s so here is a new grade all 5s .... The last one was from my smart phone and my eyes m David earlier and marked all 4s when I thought I was marking 5s so here is a new grade all 5s .... The last one was from my smart phone and my eyes must not have been working . GREAT DEALERSHIP AND DAVID WAS EASY TO WORK WITH... THANKS More

I buy cars often and this is the best staff, but most of all David Dadisho that I have ever dealt with. David made sure that we were very comfortable and made sure we understood everything that came our way all David Dadisho that I have ever dealt with. David made sure that we were very comfortable and made sure we understood everything that came our way. They were all and will be an asset to your dearlership in the future I'm sure. It was a very pleasant car shopping for my husband and I. We just went in to look, but because of your staff we bought. Thank you all very much for making our shopping and time worth wild. Gerald & Gail Stevenson More