Larry H. Miller Dodge Ram Avondale

Staff was very friendly and helpful. I have been in the dealership a few times and most of time I am treated the same way. I wish some of the pricing (auto butler, window etching, and warranty pricing) wa dealership a few times and most of time I am treated the same way. I wish some of the pricing (auto butler, window etching, and warranty pricing) was explained to me better before the final price was drawn up and the loan documents were prepared. More

They made me feel very comfortable and were very willing to listen to what I wanted and needed in a vehicle. They also were nice and didn't push me into anything. I felt that they were honest and didn't hav to listen to what I wanted and needed in a vehicle. They also were nice and didn't push me into anything. I felt that they were honest and didn't have to sugar coat anything like most dealerships do. More

I needed to purchase a truck within 24 hours for my business and did not have time to deal with the normal car dealers negotiations. Dwayne assisted me in making the purchase within my timeframe and s business and did not have time to deal with the normal car dealers negotiations. Dwayne assisted me in making the purchase within my timeframe and sold me the truck at a low price. The customer service was first class and the service department is one of the best in Arizona. Thanks for being such a great dealership. More

I shopped around for a bit looking for the right car and price; and when I came to Avondale Auto Dodge, I knew I found what i was looking for. My husband spoke to Smitty on the phone and lined up a quick me price; and when I came to Avondale Auto Dodge, I knew I found what i was looking for. My husband spoke to Smitty on the phone and lined up a quick meeting. When we arrived, he had the vehicle we were interested in ready to go. Smitty was friendly, helpful, and very honest about what he and the dealership could do for us. In the future, I plan to revisit this dealership simply because of the wonderful service Smitty provided. Thanks! Alicia and Josh More

I was looking to buy a used car. Looked on line at many dealerships. Found Avondale Dogde. I found a car on line. Went to look at it the same day. When I got there the car was already sold. I was so let do dealerships. Found Avondale Dogde. I found a car on line. Went to look at it the same day. When I got there the car was already sold. I was so let down. But the staff Jordan Scherer (product specialist) and Nick Zinevich (sales manager) was very kind and found me a car that I liked even more. I was very happy with the service that I got at Avondale Dodge from Jordan Scherer and Nick Zinevich. They went out of there way to get my loan. If you are looking to buy a used car this is a great place and great prices. James Keen More

I would recommend the Avonddale Dodge dealership because there staff was very courteous and attentive. Brandon Gillespie is the gentleman who helped me out. I chose to look into the Challenger, he told me there staff was very courteous and attentive. Brandon Gillespie is the gentleman who helped me out. I chose to look into the Challenger, he told me the specs about it, then let me take it out for a test drive. He did not pressure me whatsoever which is very comforting. I definitely recommend this dealership. More

We recently visited Avondale Dodge to buy a new truck! We recently visited Avondale Dodge to buy a new truck! After going to another dealer that treated us badly, I didn't know what to expect from this o We recently visited Avondale Dodge to buy a new truck! After going to another dealer that treated us badly, I didn't know what to expect from this one but it was like night and day. Arthur was just fabulous! The dealer was about to close for the day and he waited for us to get there, show us around, test drive the car and do all the paper work without a complaint on time. The price of my new RAM 3500 was the best too! far lower than anywhere else I had checked. This is my first time buying a Dodge truck, but with this quality of service, i can't wait to go back and give them my repeat business. Thanks! A+++ More

Dealer tried to add numerous details into the price of the deal. Things like VTR (vehicle id numbering of parts), Auto Butler (some idiotic upkeep thing), ridiculous document fee ($400) and an insulting the deal. Things like VTR (vehicle id numbering of parts), Auto Butler (some idiotic upkeep thing), ridiculous document fee ($400) and an insulting trade-in offer (over $5500 below Edmonds). I kept getting the "let me talk to my manager" runaround even after I asked them not to do this. They took my trade-in car keys and wouldn't give them back! I talked to sales manager and got his "auto talk" sales pitch. Asked Luis to please speak to me in terms I could understand, but just got a blank stare. They also refused to deal off the sticker price! Typical "come on in, let me take your money" sales approach. Not happy with them and WON'T GO BACK OR RECOMMEND THEM TO ANYONE! More

AVONDALE DODGE DOES NOT HONOR THE USAA PRICE AND WHEN THEY ARE CONFRONTED WITH IT BY USAA THEY SAID THAT THE SALESMAN DID NOT KNOW ABOUT THE PROGRAM. ALL CAN SAY IS THAT IS BS. THE FIRST THING I TOLD HIM THEY ARE CONFRONTED WITH IT BY USAA THEY SAID THAT THE SALESMAN DID NOT KNOW ABOUT THE PROGRAM. ALL CAN SAY IS THAT IS BS. THE FIRST THING I TOLD HIM WAS THAT I WAS A USAA MEMBER AND HE STATED THAT HE KNOWS ABOUT THE PROGRAM AND PRICING. I ALSO WENT OVER THE SAME THING WITH HIS MANAGER AS WELL. AVONDALE DODGE ARE DECEITFUL AND HAVE NO INTEGRITY. IF YOU’RE A USAA MEMBER DO NOT SHOP AT THIS DODGE DEALERSHIP. I WOULD RATHER PAY THE HIGHER SALES TAX SOMEWHERE ELSE THAN GIVE THEM MY BUSINESS. I understand the USAA guidelines however I was told I would get that price form the salesman and his manager. If they were not authorized to deal with USAA members I would have come back the next day with what I needed but they did not. They wanted to make the deal and they lied to do it. I spoke with Arthur and he has done nothing to help me. He can tell me I got a great deal but we both know that they messed up. They will say anything to cover themselves. I was even told to contact the general manager. I’m still waiting for him to call me back. The long story short, Avondale Dodge will lie to your face to make a deal. We all know that car salesmen aren’t the most honest but we can tolerate it most of the time. You would expect better from a dealership that partners themselves with a great company like USAA and whom they represent. This dealership by far has the most dishonest employees I have ever seen and will do nothing to fix any problems you have with them. More

I wanted to add bluetooth to my 2010 Challenger. I was an auto mechanic and parts man many years ago so I am entitled to be a bit critical. I was evacuated due to the Wallow fire in eastern Arizona and while auto mechanic and parts man many years ago so I am entitled to be a bit critical. I was evacuated due to the Wallow fire in eastern Arizona and while I was in Phoenix I called the dealer closest to my hotel. They said 6 weeks for the part! I went online and found that Avondale Dodge had the part in stock. Being leery from the poor price and cluelessness from my local Dodge dealer in the White mountains, I researched the part number. The part Avondale had was the newest one and the parts man verified this. Big plus for Avondale parts. I purchased the part. I was ready to install it myself and pay my local clueless Dodge service department to program the ECM later. I figured they would have trouble screwing that up. I asked the Avondale Dodge service writer if they could install it. The new Chrysler system requires that the ECM be programmed or Uconnect (bluetooth), will not work, otherwise I would do it myself. This is not something anyone other than a Chrysler dealer can do. My unhappiness about this is another matter. I was told that they could install it right away. Another plus. I asked if the mechanic had done this before and he said many times. Another plus for Avondale Dodge. Less than an hour later, it was done! No pain, quicker than quoted and a better price than quoted. Another plus for Avondale Dodge. I do not know if this is common for Avondale Dodge, but being a mechanic years ago makes me critical. You all know that this level of service is not common. I believe that any company that under-promises and over-performs deserves a great review, so here it is. More