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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,157 Reviews

1,157 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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November 02, 2017

Recall Sevice at Larry H Miller Dodge Both staff and the Larry H Miller Dealership have always provided trusted, prompt friendly service. I have a great deal of admiration for the quality More

by Cycle611
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Lowe
Nov 02, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for trusting us to work on your vehicle continually. I am glad that you have experienced the best customer service while at the dealer or in the service drive. Let me know if you need anything else. -- Rich Smith, General Manager

October 18, 2017

Stolen Items Items stolen from the vehicle included sunglasses, flashlight and a firearm. Stolen block heater from the vehicle. No effort to satisfy the custom More

by ask123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
October 13, 2017

Professional handling of my vehicle! I was very pleased with the service department at Larry Miller. Zach took care of me and was excellent! He told me he would call me back and give me More

by Jeep Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Bartfai
Oct 13, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for the awesome review! We are very happy to hear that Zach was able to get your Jeep running in tip-top shape. Let us know when it's time to purchase that new Jeep. We will be happy to help! — Rich Smith, General Manager

October 04, 2017

Service center review I have taken my truck here for years now and still have same issue. They do not pay any attention to your appointment time. I sat today from 10 am t More

by tgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd
Oct 30, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your loyalty and bringing your truck to us for its maintenance. I agree, sitting there from 10 am - 4:30 is too long! I would love to address your concerns with you. Please reach out to me and we can talk. -- Best Wishes, Rich Smith, General Manager, 520-589-2985

September 18, 2017

Service visit Very efficient, comfortable waiting area Good coffee. Television available. Oil change. I was impressed that a car wash was included with my service. More

by Jy97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Sep 18, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am glad that you had a great visit with our service team. We appreciate that you trust us to work on your car. I am also happy to hear that you enjoyed our waiting area. -- Best wishes, Rich Smith, General Manager

September 13, 2017

Good experience Timely service, friendly. Getting oil changed and tires rotated. Don't know the names of employees I worked with, but I had no complaints. Very busy, More

by asu78grad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know name of employee ? Just picked one, Charles Fisher
Sep 13, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for the great review! Our service department loves to hear that they are getting customers in and out quickly and efficiently. Let us know if you need anything else from us. — Rich Smith, General Manager

September 09, 2017

Professional with truck wash! Pofessional courtesy truck wash and honest service with a decent shuttle driver and a great coffee maker make this a very good customer experience. M More

by Dodgemsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan service manager
Sep 11, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for leaving us a review! We're glad to hear that you had a very enjoyable experience with our team. Let us know if we can do anything else for you. — Rich Smith, General Manager

September 07, 2017

Routine service. I have always been treated extremely well by everyone in the dealership, been using LHM dealerships for over ten years and have always been happy with More

by swineydp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
Sep 07, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am glad that to hear that you are always pleased with your visits to the dealership. Thank you for always trusting us to work on your car. Have a great day! -- Rich Smith, General Manager

August 31, 2017

Wonderful Service Charles is very pleasant to work with always smiling and gets the job done in a very timely manner.. And knows his job well..Thank you Charles for yo More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fisher
Aug 31, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Missy, I am glad to hear that you had a pleasant visit to our service department. I will let Charles know that he is doing a good job! Have a great day! -- Rich Smith, General Manager

August 29, 2017

TERRIBLE CUSTOMER SERVICE I STOPPED IN TO 22ND STREET BECAUSE MY NEW RAM PICK UP TO MAKE A APPT TO HAVE THE SYSTEM CHECKED. I WAS SCHEDULED FOR A 8 AM APPT. I ARRIVED AT 7 More

by patricia faschan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
BRIAN OR BYRAN ASKED FOR SERVICE MGR TOLD HE WAS IN A MEETING THEY COULD CARE LESS
Aug 31, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Patricia, I am sorry to hear that you had a negative experience with our service team. I really appreciate your loyalty to Larry H Miller Dodge Ram Tucson. I would love to hear more about your situation and see if we can win your business back. Please call me at 520-589-2985. – Rich Smith, General Manager

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