Larry H. Miller Dodge Ram Peoria

Great sales department. Went extra mile for my deal. Alma was awesome. Thank you for your help. Alma was awesome. Thank you for your help. More

If I could rate them at Zero I would. 1st a little back If I could rate them at Zero I would. 1st a little back story. I have been a customer of this location Larry H Miller Dodge Peoria for at least 10 y If I could rate them at Zero I would. 1st a little back story. I have been a customer of this location Larry H Miller Dodge Peoria for at least 10 years, bought many vehicles from them.That being said, I have NEVER been more disrespected in my life than on my last visit to this location,(and my last visit ever), by Terry,(sales manager) and Joel,(general sales manager), the new salesperson Sierra was great and I feel bad she was even wrapped up in this, she was definitely trying to help me but these two knuckleheads screwed it up for her. I was looking to trade my 2019 ram 3500 HO HD Mega cab Limited, the cream of the crop, the top of the top into Larry H Miller Dodge Peoria. Up until the time of trade appraisal everything was going fine, they brought in a truck that was 90%of what I wanted, a truck that was close to what I wanted and I thought I could work a deal and be happy with it. Then they appraised my truck which I had already pulled up value on THEIR OWN website,(which I showed them) THEIR trade in calculator, and KBB's site,(also showed to them), and they both scored high in value at 76000 to 80000$ in TRADE IN value, not Private party sale but trade in value. They came back and shot my legd out from under me and said they would give me $65000 for it and I blew up,( and after I blew up, 69k). At first I thought they were joking. I have never been so insulted and disrespected ever at a dealership. I am a easy going person so I usually don't drop F bombs everywhere in public, this changed when they came up with some BS about the market and what I paid for my vehicle, yes I got a great deal FROM THIS DEALERSHIP on my last truck, but that doesn't matter at all, it's what is worth now as being the reason. They told me that's what their auctioneer would pay them for it, first I could give a rats a$$ as to what you can sell it at auction for, it's what appraisal sites say it's worth or those sites are useless, and second, if you're stupid enough to resale THIS vehicle for that it's your own fault, (this vehicle is in showroom condition with 12200 miles on it),doesn't matter what I paid for it it's what the evaluation on your website and KBB say it's worth. And then they said the website includes tax savings added are includedon the trade in price,nowhere does it say that at all on LarryHMillerDodgePeoria.com or KBB.com . I had already had a different dealership estimated it at $77000,(and I probably could have pushed it to 79k),this was LarryHMiller dodge surprise, but I wanted to keep my business with Peoria. so when they told me $65000 I thought they were joking. No they were serious, and looked at me as if i were insane to ask for anything more This has a lot more details than I can share online, but the bottom line is if you are thinking about visiting Larry H Miller Dodge Peoria forget about it go to surprise or even Avondale, or even better, go to AutoNation More

Bruce Weiss reached out to me and made sure I was completely happy with my purchase . He also helped me tie up any loose ends. completely happy with my purchase . He also helped me tie up any loose ends. More

I bought a 2021 Dodge Challenger from MJ Mac for a fair price. MJ did a great job and is an exemplary auto sales professional! My passenger had a minor ding and Bruce Weiss had it repaired perfectly two price. MJ did a great job and is an exemplary auto sales professional! My passenger had a minor ding and Bruce Weiss had it repaired perfectly two days later while I waited for just a few minutes. Every LHM employee I've met has been very helpful and pleasant. LHM Dodge Ram Peoria provides great products and is staffed with winners! More

Shout-out to Bruce Weiss for taking care of dealer installed accessories; Moon roof, Spray-in bed liner, Back flip cover and power steps for my 2021 RAM. A job well done and appreciated. Thank you. installed accessories; Moon roof, Spray-in bed liner, Back flip cover and power steps for my 2021 RAM. A job well done and appreciated. Thank you. More

Best customer service I have ever received. From the salesman, to the finance department, everyone is happy to assist in getting you what YOU want. salesman, to the finance department, everyone is happy to assist in getting you what YOU want. More

Have purchased several vehicles from this store and always had a positive experience with sales & service. Jorge in sales is not pushy and worked with me over several days to find the right vehicle. Th always had a positive experience with sales & service. Jorge in sales is not pushy and worked with me over several days to find the right vehicle. The finance portion was positive and previous service department experience has always been great. Highly recommend this dealership. More

Selection of vehicles was the best out of all the dealerships I had visited. Every person I worked with from sales to finance were great and were not pressuring. i would recommend buying a vehicle fr dealerships I had visited. Every person I worked with from sales to finance were great and were not pressuring. i would recommend buying a vehicle from here. More

I would highly recommend Larry Miller Peoria to my family and friends. Professional and courteous, they go above and beyond to meet our needs in purchasing our new Ram. I have been going to this dealership s and friends. Professional and courteous, they go above and beyond to meet our needs in purchasing our new Ram. I have been going to this dealership since 2010, and their service just keeps getting better. Thank you Larry Miller for employing quality minded people who are genuine and care about their customers needs. A big high five and shout out to all! More

Update! after two months dealing with this place. I Update! after two months dealing with this place. I was at first happy but now they got my money and Bruce that should be the customer servic Update! after two months dealing with this place. I was at first happy but now they got my money and Bruce that should be the customer service person needs to go back to learn how to follow up with promises and when he tells you a time frame he will give you every excuse why he didn’t stick to it and after that he becomes rude and blames you or other people. Bruce also will be on your butt to give home good reviews and if you give him 5 stars on everything he will give you free fuel fills and car washes because this is how they make bonuses. This place is also 1.5 hours away from my house. More