Larry H. Miller Dodge Ram Peoria

Service was amazing! Gary in service was great! He quoted a price for service that was more than $500.00 less than another auto shop. I will continue to go to Larry Mill Gary in service was great! He quoted a price for service that was more than $500.00 less than another auto shop. I will continue to go to Larry Miller Dodge because of the great service I receive and the great prices! Thank you Gary! More

Kenneth had my vehicle in for service and out in no time I always appreciate the great job they do at Peoria. It is always a pleasure to bring my vehicle in. I always appreciate the great job they do at Peoria. It is always a pleasure to bring my vehicle in. More

Starting from my experience with Johnny Martinez whim I spoke with over the phone the day prior to going into the dealership down to my sales rep Rodney Ramirez, I would recommend Larry Miller Dodge to any spoke with over the phone the day prior to going into the dealership down to my sales rep Rodney Ramirez, I would recommend Larry Miller Dodge to anyone looking to buy a Dodge or RAM. I tried other dealerships and they’re lack of customer service focus was embarrassing. More

Kenny was quick. The oil change, tire rotation, and wash is priced really competitive. It was all done quickly. If you need any work done on your Dodge call Kenny. is priced really competitive. It was all done quickly. If you need any work done on your Dodge call Kenny. More

From the time I drove in until I drove out I was impressed. All the service I had done was done correctly and they did a free multiple point inspection and added a diesel injector cleaner at no addi impressed. All the service I had done was done correctly and they did a free multiple point inspection and added a diesel injector cleaner at no additional cost. I’m from Washington state and Larry H Miller Ram in Peoria’s service group is the best I’ve ever dealt with. Dealing with John Klapp was a very positive experience. More

Quick repair While driving the engine light came and I was less then 4 miles form the dealership so I went right to them. since this was not a scheduled visit I ha While driving the engine light came and I was less then 4 miles form the dealership so I went right to them. since this was not a scheduled visit I had to leave vehicle and get a Lyft ride home. They were real busy that day. I got an email that the problem was found and to come and pick up my truck. When I got to the dealer, Aaron had about 20 service requests on his desk still waiting to be completed. I was impressed that they were able to get to mine amongst all the others since many were there ahead of me. Even though it was a simple fix, it was still impressive it was handled the same day. More

I came in without an appointment and Josh treated me just as though I had one. We were leaving the next day for a couple weeks and it was no problem to leave my truck there till we returned. as though I had one. We were leaving the next day for a couple weeks and it was no problem to leave my truck there till we returned. More

Quite possibly the worst experience I've had buying anything My mother bought two vehicles from this dealership and had good experiences with both, enough so that she had my husband, a Marine, and I go here to p My mother bought two vehicles from this dealership and had good experiences with both, enough so that she had my husband, a Marine, and I go here to purchase our Journey. The sales representative we worked with, Austin, was amazing - very personable and professional. In fact he went above and beyond what a sales representative usually does. However, that is about where the good in this experience ends. I have never seen such disorganization and frankly disgraceful business practice as I have here. The financier had us fill out paperwork and then told us that he would have to redo everything (but to sign it anyway) - then wanted us to pay even more out of pocket despite us agreeing on the payment option we had settled on before even meeting with him. When my husband and I called that night, it was next to impossible to get him to listen to what we were trying to tell him - and would only regurgitate the same thing over and over again as if to get us to agree to the way HE wanted things done, not how we, the ones paying for the xxxx car, wanted to do it. When we finally got things settled to the previous agreement, we were assured a call back with a status on everything with the car and the finalization of the financing as we were on a time crunch to get back to base in another state. After three days we still did not receive any word from this dealership - so we called and got the run around three times. Finally we called Austin who was kind enough to do some footwork to see what was happening with our vehicle and paperwork. The next day we went up there, along with my mother who was horrified at this experience, to follow up and get this sorted out because we only had two more days of leave left before we absolutely had to get back for my husband to report in. Our financier not only came up with excuses as to why he did not return phone calls, but was rude and highly unprofessional. Now, I thought that this whole fiasco was going to be the worst of this experience... but turns out I was very wrong. I am now 8 days away from the temporary plates from expiring and my husband is deploying in a week and I only just found out that the title wasn't even SENT IN. Of course, every time I call I either get sent to SEVERAL different departments or I get told that the person I so happen to need to talk to is not in. These people take more days off than any other company I have ever worked with. They do not return phone calls. They do not communicate. Management has been of no help and they have done nothing but drop the ball throughout this entire transaction. It has been absolute xxxx working with this company and cannot believe that this is the type of customer service provided not only to a first time customer but to an active serviceman and his family. My family and I will take our business elsewhere for any vehicle purchases in the future. More

My car buying experience was awesome! I told Joshua Salazar what I wanted and expected and he delivered. He was very accommodating, personable, and professional. He went above and beyond. His finance Salazar what I wanted and expected and he delivered. He was very accommodating, personable, and professional. He went above and beyond. His finance manager Joel Allemand was also awesome! I ACTUALLY left the place with a huge SMILE and very satisfied. Thank you Joshua and Joel! More