
Larry H. Miller Dodge Ram Peoria
Peoria, AZ
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Ram service I had just purchased this truck and it had some open recalls and an exhaust leak. Garry Timmons was my service writer and Bill Madison did the work. T I had just purchased this truck and it had some open recalls and an exhaust leak. Garry Timmons was my service writer and Bill Madison did the work. They went above and beyond with the work and communication! I would highly recommend this place. More
Excellent!! Jacob, my service advisor was awesome! He listened to my concerns and offered a service plan that I am more than pleased with. He was clean cut and pr Jacob, my service advisor was awesome! He listened to my concerns and offered a service plan that I am more than pleased with. He was clean cut and professional looking and I left my new vehicle feeling reassured that it would be well taken care of. Jacob also offered to have my truck washed as well; nice touch 👍 More
Service was done quickly considering all that needed to be done. Service rep John was awesome with communication and courtesy. I will continue to bring my vehicle back for any/all service. be done. Service rep John was awesome with communication and courtesy. I will continue to bring my vehicle back for any/all service. More
Great customer service and very knowledgeable. Especially Jacob in service. Also, this is my 2nd car that I've bought from here. I definitely recommend sales and service departments. Especially Jacob in service. Also, this is my 2nd car that I've bought from here. I definitely recommend sales and service departments. More
UNTRUTHFUL, MANIPULATIVE SCAM This is the first negative review I have ever written in my life. This place is absolutely an ATROCITY. The most shady, disrespectful and dishones This is the first negative review I have ever written in my life. This place is absolutely an ATROCITY. The most shady, disrespectful and dishonest men I have ever come in to contact with. We came from the east valley to look at a car with the sales person saying “we will find a way to make it work.” Discussed the option of interest rate, down payment, etc. and met in the middle with what we were approved for. Upon filling out paperwork that ended up with a lower interest rate, the finance person stated “we will let the bank deal with that” and sent us on our way. Our first reference then gets a call tonight at 7 pm asking for a call for an emergency that needed to be figured out tonight. When calling, Joel states there is a discrepancy with the interest rate and overall loan and asked us to come down tonight. It’s 7 pm, we’re over an hour away, and says we must come tonight. When stating we cannot do so tonight and can come either tomorrow night or Sunday morning, he stated it MUST be done tonight or they are coming to get the car. I then called back to reach Joel and was told by the front desk that he is “with a customer” and I asked if he can push urgency on us, he can take my call. The “manager” who couldn’t even give his name then stated they have been trying to reach us all week long, however, not one single call on our phone from this dealership. In fact, we had been contact all week with the sales person Josh, who ironically wasn’t even there for our appointment when we came to get the car. Terrible service. Lies, and lack of customer care for an error that was not made by us. We then call and get ahold of Joel again who states we can come down to work out another car. As if we would EVER want to spend a dime here for that car or any other. Collectively, they lied, who also stated he worked til 6, and yet was calling me at 7, then had the receptionist tell me he was with a customer, and that they have been trying to reach us for a week when the sales person who was in communication all week and said NOTHING other than answering questions about getting the second key. SHADY SHADY SHADY. DO NOT WASTE YOUR TIME. Customer service is atrocious, we were blatantly lied to, mislead, and mistreated. You want more money for the car, you attacked our character to our reference. Scum. I truly believe any person in the world does not deserve to feel this belittled and mislead for such an investment. More
Great Service Andrew Parrish who is new to AZ. Did a great job on getting my deal done, it was fast and taken care of with no problems. Andrew Parrish who is new to AZ. Did a great job on getting my deal done, it was fast and taken care of with no problems. More
Good job I had brought my jeep in for service. Having not need happy with the performance of the jeep I spoke with Josh and he assured me that they could make I had brought my jeep in for service. Having not need happy with the performance of the jeep I spoke with Josh and he assured me that they could make a deal work for me . I had no confidence in that statement but he proved me wrong. I am now the proud owner of a new ram warlock More
Stayed late to get the vehicle out same day. Did a great job servicing the vehicle. Actually stayed past closing to get the truck back to me the same day. Panicked a little thinking I might not Did a great job servicing the vehicle. Actually stayed past closing to get the truck back to me the same day. Panicked a little thinking I might not see it but they got me taken care of. More
No Problem - Just Hustle Called Jacob a LMD PEORIA Service, last Saturday. The wife’s Durango overdue again for service. I dropped it off at 2:10pm. Jacob greeted me and He sa Called Jacob a LMD PEORIA Service, last Saturday. The wife’s Durango overdue again for service. I dropped it off at 2:10pm. Jacob greeted me and He said No Problem. He said be back at 4pm. Lube oil and filter. Tire rotation. Done at 4pm. They were awesome and even ran it thru the wash too. I bought the 3 for $90 bucks. Best deal ever. Thanks to Jacob at LMD PEORIA Service. More
Great service by wonderful people I was greated by my Service Advisor "Pete Pabst" with his usual warm smile and caring demeanor. We went over the issuse's with my vehicle and then ass I was greated by my Service Advisor "Pete Pabst" with his usual warm smile and caring demeanor. We went over the issuse's with my vehicle and then assured all of my concerns will be looked at. More